LoanMart

LoanMart reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
74%
Would buy here again
Ordering
8.4
Service
8.4
Pricing
7.4
Delivery
8.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Flexible payment options

10.0

"It's really nice to find a company that actually listens and is willing to help out with payment options. Loanmart goes the extra mile to make..."

By: torrey Read on →
Critical

Loan funding delay

4.5

"I'm really disappointed with the service I got from this company. I've been waiting for my loan to get funded for 15 minutes now, and I s..."

By: Elta Read on →
Most Voted

Quick loan process

7.5

"I just applied for a loan and I gotta say, the whole process was pretty easy and simple. The loan officer I dealt with was nice and got things done..."

By: Fabiola Read on →

Reviews (23)

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Loan processing

L
Langosh

22 reviews

6.5
Overall Rating
Would buy here again
Yes

I really wish there were clearer instructions on how to navigate the loan processing system. It was so frustrating to have to make multiple calls just to figure out some basic steps. I believe providing better guidance right from the start would be really helpful for customers like me who are using this service for the first time. Maybe having a more detailed FAQ section or a step-by-step guide on the website would make everything smoother and easier to understand.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Vehicle Repossession

R
Raphaelle Lebsack

1 reviews

3.5
Overall Rating
Would buy here again
No

So basically, my car kept giving me trouble, so I asked the company to take it back since I couldn't keep shelling out money for repairs. But nope, they said no to repossession, leaving me stuck with a money pit on wheels. I begged for help, but they just sat back and waited three whole months before hitting me with more interest charges. I feel totally used and fed up with their awful customer service.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

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Quick loan process

F
Fabiola

7 reviews

7.5
Overall Rating
Would buy here again
Yes

I just applied for a loan and I gotta say, the whole process was pretty easy and simple. The loan officer I dealt with was nice and got things done quickly, and the staff in general were all super friendly and helpful. But man, my biggest issue was getting different info on when I'd actually see the loan money in my bank account. That got me a bit confused and frustrated. Luckily, the money did show up pretty soon, which was a nice surprise. All in all, I'm happy with how things went and might use this service again down the line.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

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About LoanMart

LoanMart is a finance company based in the United States, originally founded in 2002, that specializes in auto title loans. It provides financial services by offering loans to customers who use their vehicle titles as collateral. The company aims to offer quick and accessible financial solutions, often targeting individuals who may have limited access to traditional banking resources or who need immediate funding. Over the years, LoanMart has grown to establish a significant presence in the auto title loan market, expanding its services to various states across the U.S., and adapting its offerings to meet the evolving needs of its customers.

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Contact Information

15400 Sherman Way, Suite 300

91406 Los Angeles

United States

📧 customerservice@loanmart.com

☎ 855-422-7412

🌐 www.800loanmart.com

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Last update: November 29, 2024

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