Rosetta Stone

Rosetta Stone reviews

26 reviews Verified company
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Overall Rating
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73%
Would buy here again
Ordering
7.6
Service
6.8
Pricing
7.0
Delivery
7.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

That moment I breathed out

9.0

"I bought the lifetime Rosetta Stone because I’d used it years ago and it felt like great value for how I study languages in bits and pieces between..."

By: Arlo Ruecker Read on →
Critical

Almost gave up twice

4.6

"I bought the old CD boxed set years ago, moved on, then decided to use the software again as a supplement to the twice-weekly tutor sessions I pay ..."

By: O. Prohaska Read on →
Most Voted

Lifetime Spanish

2.0

"Please take heed! Do not spend any money with Rosetta Stone! If it was possible to give negative stars, I would! They are quick to take your ..."

Reviews (26)

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Almost gave up twice

O
O. Prohaska

2 reviews

4.6
Overall Rating
Would buy here again
No

I bought the old CD boxed set years ago, moved on, then decided to use the software again as a supplement to the twice-weekly tutor sessions I pay for. The lessons themselves? Still solid. I surprise myself by saying a sentence in Chinese at work and people actually understand me — so it did stick, which is the weird nice part in all this chaos.
But here's the thing I want to harp on: the login/renewal loop. Click renew, it logs you out. Try to buy a new subscription, it recognises your email and asks you to log in. Log in, and you’re back where you started. I probably tried this more than I should admit. There’s an odd feeling — like the site is playing keep-away with your money. Even worse, the program remembers my old progress (levels 1–5 saved), yet somehow expects me to pay again to "continue". Greedy? Glitch? Who knows. Resetting progress is impossible; you can't easily tell where you left off, which makes using it alongside my live lessons clumsy.
Customer support is basically a myth. When you do get a person, it's not terribly helpful — apologies, but no solution. That’s frustrating because the content is useful during my commute and actually helped with pronunciation (speech-recognition surprised me a few times by being helpful). So there's potential here, real value, but the account/subscription experience is the part that ruins it.
If they fixed the login flow and made progress management honest, I’d come back in a heartbeat. As it stands: useful product trapped inside a maddening sales/account maze. Use it if you already have it, but buying fresh? Think twice.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

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That moment I breathed out

A
Arlo Ruecker

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I bought the lifetime Rosetta Stone because I’d used it years ago and it felt like great value for how I study languages in bits and pieces between work and walks. It has the lesson variety, stories and videos — all the stuff I like — but this time it just didn’t click with how I learn. So I decided to cancel within the 30-day guarantee and honestly, getting to that calm moment was a roller coaster. The website makes buying easy, too easy maybe, but contacting them? The phone numbers on the UK site didn’t work, and the chat kept dropping me to an email suggestion — very odd. I was genuinely worried it might be impossible to get my money back, which is annoying when the subscription felt like a good deal. The good bit: the email route did work. I sent the refund request and they processed it the same day. That same-day response is what turned my frustration into relief — I actually felt reassured, like, okay they’re real and they do honour the guarantee. So overall: product wasn’t right for my learning style this time, ordering was straightforward, customer contact was frustrating except for the email which saved the day. Small emotional win at the end, but they should fix those phone and chat options — saves others the extra stress.

Detailed Ratings

Order
8.0
Service
8.0
Price
10.0
Delivery
10.0

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Terrible customer service

N
nathanial

9 reviews

6.0
Overall Rating
Would buy here again
No

I can't believe how poorly they treated me. I tried to give them my card information, but they claimed I never did! I even showed them my call log, but they still don't trust me. They refuse to help me at all. Stay away from this place!!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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All language learning package

E
Erdman

23 reviews

6.0
Overall Rating
Would buy here again
No

I just bought the all language learning package, thinking it would be great for my whole family to use. Turns out, it's only for one person. They didn't make that clear in the FAQ, so it was confusing. I had to ask for a refund, but at least they gave it to me. Also, the online version isn't as good as the old CD ROMs, and the pictures on the mobile app are too small. Overall, I wasn't happy with this product.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Language learning software

D
Darian

6 reviews

5.5
Overall Rating
Would buy here again
No

As someone who loves languages, I was really looking forward to giving this language learning software a try. But man, let me tell you, it was a total mess. The stupid screen kept freezing all the time, making it super hard to actually use the program. And on top of that, some words and phrases were being said all wrong, which drove me crazy. Even though the platform had some cool features like immersive learning and a structured approach, those problems seriously held me back from getting anywhere.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
4.0

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Lifetime Subscription

S
Spinka

18 reviews

5.0
Overall Rating
Would buy here again
No

I got a 'Lifetime Subscription', but I haven't been able to use it because of an issue with my account. I've tried to contact support through email, phone, and online chat, but they haven't been available during their supposed hours. It's frustrating and disappointing to have spent so much on a product that I can't even use. The lack of help is not acceptable, especially considering how much the subscription cost. If this isn't fixed soon, I'll have to take it up with my bank. It's up to the company now to get in touch and sort this out.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
6.0

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Learn Spanish

Y
yadira

11 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently started using this program to learn Spanish, and it's been pretty interesting. I just wish that they would also include the English phrases along with the Spanish ones. Sometimes I get a bit confused with just the pictures and Spanish words. I think it would definitely help me better understand the phrases and sentences.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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Learning app for German

S
savanah

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I really like this app because it lets me learn German whenever I feel like it, even if I only have 10 minutes to spare. Since I'm retired and have a lifetime subscription, I can take my sweet time with it. It really gives me the feeling that I'm right in Germany whenever I'm using it!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Lifetime unlimited access to 24 languages online

A
Axel Bins

1 reviews

9.0
Overall Rating
Would buy here again
Yes

languages online
2. The style of learning from Rosetta Stone suits me much better than just blindly remembering call and response phrases. I feel like I'm actually discovering the language. It takes longer than memorizing a tourist phrasebook, but I end up being able to understand and use the language effectively. In Chinese, I have the option for hanzi and pinyin at the same time which is invaluable.<br>

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Language Learning Software

A
Anita

8 reviews

7.0
Overall Rating
Would buy here again
Yes

To be honest, I was really close to giving this product a 5-star rating, but there are a few things that are holding me back. Once I get the hang of how each lesson works, I have no problems with the program. However, there's not much guidance on what they're expecting from me, so I end up having to guess my way through the lessons. It would be really helpful to have a simple guide for each type of question to make the learning experience better. As an older person who's not great with technology, I struggle with things like opening or unzipping files, which makes the whole process more complicated than it should be. I'm starting to wonder if a 4-star rating might be a bit too generous, considering my situation.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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Language learning program

V
Vidal

10 reviews

8.0
Overall Rating
Would buy here again
Yes

The way this language learning program teaches is pretty good, with lessons that make sense and lead into each other. But, I gotta say, the system for moving around and keeping track of progress is kinda hard to figure out and not very easy to use. You have to stick to a specific plan and finish every lesson, without being able to focus on what you're most interested in. It can be annoying to have to keep track of where you left off, especially if you wanna go back to certain topics or exercises.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
10.0

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Mobile app usability

E
E. Langworth

2 reviews

7.0
Overall Rating
Would buy here again
Yes

The online language learning program works pretty good and helps me learn without needing translations. But the app on my phone is a bit tricky to use - it's not very user-friendly, making it hard to pair up phrases with pictures and getting me frustrated. Plus, the speech recognition feature on the app is not the best, it keeps showing errors and that makes learning less fun. I mainly rely on my iPhone for language learning, so these problems are making me think about cancelling my subscription. I'll keep an eye on how the app does for the next little while before I make a final choice.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Lifetime language learning package

S
Schuppe

24 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently bought a lifetime language learning package with hopes of getting better at German. It came highly recommended, but I have to say I'm not super impressed with it yet. The setup feels old-fashioned and it's missing the interactive features I was hoping for. Back when I used to sell books, I remember the buzz when this program first came out, but it hasn't quite lived up to the hype for me. I'm only a few lessons in, so I'll wait until I've gone further before making my final decision. I'm crossing my fingers that as I keep going, I'll start to enjoy it more.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
10.0

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Greek language learning software

L
L. Hilpert

4 reviews

9.0
Overall Rating
Would buy here again
Yes

I finally came across this language app that actually teaches you how to speak! I've been trying to learn Greek, and most apps don't even give you speaking practice. Rosetta Stone is simple and really helps you learn. It's not like those other language apps that are all about games, which I prefer. Definitely worth the money.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Arabic language learning program

C
catalina

6 reviews

7.0
Overall Rating
Would buy here again
Yes

I found that learning Arabic as an English speaker was quite challenging. I liked the visuals in the lessons, but it was tough learning a new script and vocabulary at the same time. It would have been helpful to have more phonetic pronunciations for pronunciation assistance. Also, I wasn't sure how practical the lessons and vocabulary would be for traveling, which is my main goal. I'm having a hard time keeping up with the program because it doesn't fully align with what I need as a learner.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Lifetime/Unlimited languages course

C
Chasity Leannon

1 reviews

5.5
Overall Rating
Would buy here again
No

I bought this language course that was supposed to be lifetime access for a decent price, eh. But then after using it for a year, I noticed some charges on my account that I didn't authorize, eh. I've been trying to get in touch with customer service about it, but every time I call, their phone line is jammed and I can't get through, eh. This whole thing has left me feeling pretty angry and ripped off, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

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Language learning software

B
Brooke

6 reviews

8.0
Overall Rating
Would buy here again
Yes

This language learning tool has been really helpful for me. I've been using it for a few weeks now and I'm still figuring out which level works best for my two languages. I've realized that my mistakes mostly come from misunderstanding the images instead of the written or spoken parts. It would be nice if some of the images were bigger to make them clearer. This software has been awesome for practicing my pronunciation, which is super important when learning a new language. In general, using this tool has helped me solidify what I've been learning in my in-person language classes.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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Language learning tool

M
M. Aufderhar

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, using Rosetta Stone to learn languages when I was a kid was the best decision ever. It didn't just teach me the basics, but also helped me get better at understanding different languages. This skill has been super helpful as I've grown up and continued learning new languages. I definitely suggest giving this tool a try, especially for kids who are just starting out with a new language.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Lifetime language learning package

W
West

24 reviews

9.0
Overall Rating
Would buy here again
Yes

As someone who's always trying to broaden my horizons and pick up new languages, I thought it would be wise to get the lifetime language learning package. The resources they gave were super helpful and easy to follow. The lessons were nicely laid out and let me go at my own speed, which was great. I definitely saw a big improvement in my language skills once I stuck with the program.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Language learning program

D
Dulce

12 reviews

8.5
Overall Rating
Would buy here again
Yes

Lately, I've been using this language learning app to freshen up my French before heading to Paris. I've tested out a few other language apps before, but always had trouble moving past basic words. What I like about this new program is how it really hones in on speaking and pronunciation drills. The visuals are pretty cool too, though a bit tricky to see on my tiny phone screen. One thing I've noticed is that the app is pretty forgiving of slip-ups, which has really helped me feel more comfortable speaking out loud.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

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About Rosetta Stone

Rosetta Stone Inc. is an education technology company based in the United States that specializes in language learning software and services. Founded in 1992 by Allen Stoltzfus and named after the ancient artifact that had unlocked the secrets of Egyptian hieroglyphics for linguists, the company has aimed to harness technology to facilitate language learning. Rosetta Stone's proprietary software uses interactive exercises and immersion techniques to help users learn new languages without translations or memorization of vocabulary lists. Over the years, it has expanded its offerings to include programs for 30 languages and serves individuals, educational institutions, and corporations worldwide. The company's approach is based on simulating a natural language-learning experience, much like how a child learns to speak, through recognizing patterns and intuitive associations between images and meanings.

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🌐 www.rosettastone.co.uk

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Last update: October 12, 2025

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