Busuu20 reviews
This rating is based on 20 genuine user reviews submitted directly through AllReviews.
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Language learning subscription
I've been using this language learning service for a bit now and it's been smooth sailing. But, recently I encountered a tech issue and needed some help. At first, it looked like a tricky glitch, but the customer service rep worked hard to find and fix the problem quickly. I really value their patience and support, especially since I'm not great with tech. Learning Japanese is important to me so I can chat with my son's family.
Language learning app review
I've tried many language learning apps, but none have been as enjoyable and effective as this one. The variety of languages available, like Spanish and Chinese, have helped me expand my linguistic skills and cultural knowledge. The interactive exercises and quizzes make learning fun and engaging, and being able to connect with native speakers for conversation practice is really valuable. I especially like the personalized feedback and progress tracking features that keep me motivated and on track with my language learning goals. I definitely recommend this app to anyone wanting to improve their language skills in a convenient and effective way.
Multiple subscription purchase help
I needed some help sorting out a bunch of subscription purchases for my students. The customer service person I talked to was amazing. They had great communication skills and gave me some good tips for solving the issues. They kept at it until everything was fixed and I was totally happy. I really liked how they were always there to help, it made everything easy. Now my students can work and learn without any problems every day.
Language learning app
This language app is really awesome because you can chat with people who speak the language you're learning. The exercises are fun, and they even have videos to help you learn. The company is great - they always answer my questions.
Quick response to my question
I had a question that was answered within a few days, and it explained an idea that I didn't understand at the time. I really appreciate the commitment to customers like me, it makes me happy and gives me more reason to keep using the product. Thanks a lot for the help!
Customer satisfaction with support team
I just want to give a big shoutout to the amazing support team for being so helpful and top-notch, especially Mrs. Julia. They fixed every problem I had super quickly and really showed how dedicated and professional they are. And a huge thank you to the developers who created this awesome language learning app, they did an amazing job!
Online language learning platform
I just had a problem with the online language learning platform I use on the Web. I sent an Email to customer service, and they quickly fixed it the next day. They dealt with my problem really well, so I could explain it properly. I even gave them a suggestion to make the platform better, and they actually listened to me. It shows they care about what users think. Overall, I've had a great experience with their customer service team. They're fast and really pay attention to what you need.
Language learning course feedback
I started using a language learning course with a basic grasp of French grammar. As I went through the course, my language skills improved significantly and I learned so much more. I really like being able to have short conversations on different topics, but I think having longer chats would make the learning even better. It would be great to have a wider range of topics to discuss, like stories and events, along with dialogues. One thing that bothered me was when there were technical problems during lessons, like the sound cutting out. But I was happy with how quickly the technical support team, especially Peter, helped me out and fixed the issue.
I messaged customer support cuz I needed help
Hey, I had some trouble with my things on this website, so I reached out to customer support. And you know what? They got back to me right away and gave me some awesome assistance! They even followed up almost a year later to let me know about some cool improvements they made to make the site more user-friendly. I gotta admit, I'm pretty impressed!
App bug resolution
So, eh, had this super weird bug in the app that was totally bugging me, ya know? I got in touch with customer service for help, and they were like, "We'll take care of it and keep you updated." Few days go by, and I noticed the bug was fixed and everything was running smooth. Then, a few days after that, customer service got back to me to let me know they had fixed the bug. Pretty impressive, eh? Fast and awesome follow-up, gotta say!
Learn cool new language
I really love this new language learning program! It's been so helpful in helping me create a study plan and reminding me when I need to practice. I've made huge progress with Italian, starting from scratch to now being pretty good at it. The support team is amazing and always available whenever I have questions, especially Peter. Thanks to this program, I'm really excited to continue learning and discovering more cool things!
My recent experience
I've been a customer for a while now and I've gotta say, I've always been super impressed with the service here. Every time I've had a problem, the customer support team has been right on top of it with friendly and helpful responses. It's clear they really care about us customers and want to make sure we have the best experience possible. And when there are any issues, they're quick to fix them so everything runs smoothly. Huge shoutout to the support team, especially to Peter, Julia, Andrea, and all the others who have helped me out. Keep up the awesome work, folks!
Log-in issue resolution
I had some trouble logging in to the platform the other day, but the customer service team helped me out really quickly and got everything sorted. They were on the ball and took care of things right away, which was awesome. I really appreciated their hard work to make sure everything goes smoothly for users like me.
Language learning app review
I really like how the language learning app is interactive and good for beginners. It helped me go from a beginner to advanced in Korean. But I have some mixed feelings about the competitive side of it. At first, I liked how it pushed me with points and being in a league. But over time, I started to wonder if I was actually learning Korean or just focusing on getting points to stay in the league. When I had bad wifi and couldn't use the app, I got kicked out of the league. Surprisingly, I didn't really care about being out of the league at that point. The app is good for learning, but I think it would be better if it was less focused on competition and points.
App loading issues
I had some trouble with my app not loading properly, so I decided to contact customer service for assistance. I was really happy when Peter got back to me within a day, especially since it was a long weekend. He was able to resolve the problem quickly, and now my app is back to normal. Big shoutout to Peter and the rest of the team at this language learning app, you guys are amazing! Now I can continue learning without any issues.
Language courses selection
I just wanted to share that I had a really good experience with the language courses on this platform. I was curious so I tried a few different ones, but not all of them interested me. Luckily, I was able to ask for those courses to be removed from my list. A staff member helped me with that right away because students can't do it themselves.
Language learning platform review
This platform is super easy to use and really cares about the people who use it, unlike some other companies that only care about making money. I really like that the team actually listens to what users have to say and is always trying to make the platform better. For example, they recently added a feature that lets you log in with your Apple ID on your computer, which is something lots of people wanted.
Language learning platform review
I gotta say, the customer service from this language learning platform has totally blown me away. The team really goes out of their way to make sure I'm happy. What really makes this platform stand out is the daily check-ins, they keep me motivated to keep going with my language learning. I also like being able to have other students correct my exercises, it's a cool way to learn together. Getting positive feedback is super encouraging and really boosts my confidence. And all of these awesome features come at a great price, so it's accessible to pretty much anyone. Overall, I'm super happy with my experience using this platform and I'd definitely recommend it to anyone looking to learn a new language.
Tech problem help
So, like, I had this issue with my account, eh? I couldn't figure out what was happening and it was so frustrating, you know? But then this person from the support team helped me out, eh. They were so nice and patient, even when I was all confused. They fixed everything super quickly and made sure to explain everything to me. It was like, easy peasy lemon squeezy, eh!
Language learning tool
Alright, so let me cut right to the chase. This language learning tool is a real game-changer, eh? Whether you're trying to learn French, Korean, Indian, or any other language, this tool's got you covered. From writing and grammar to pronunciation and vocabulary, it's got everything you need to succeed. Believe me, it's totally worth the investment.
About Busuu
Busuu is a social network for learning languages, leveraging interactive language courses and a global community of native speakers for authentic language practice. Founded in 2008 by Bernhard Niesner and Adrian Hilti, the company is headquartered in London, UK, and has rapidly expanded to become one of the world's largest online language learning platforms. Busuu offers courses in 12 different languages, incorporating machine learning technology to personalize the learning experience and providing official McGraw-Hill Education certificates for English, Spanish, French, German, Italian, and Portuguese. The platform facilitates a collaborative learning process where users can practice their skills directly with native speakers from around the globe, enhancing both comprehension and cultural competency.
Bonus!
📊 How did Busuu shine for you?
Contact Information
5 Appold Street
EC2A 2AG London
United Kingdom
Categories Busuu
Page Statistics
Last update: November 2024
Review with most votes
App loading issues
I had some trouble with my app not loading properly, so I decided to contact customer service for assistance. I was really happy when Peter got back to me within a day, especial... Read onBy: L. Yundt