All reviews of Cheyanne

  • Review about: Rakuten Kobo

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    Kobo eReader purchase

    I recently bought an eReader from a popular bookstore and I've been really enjoying using it. But the other day, the screen froze up and I couldn't seem to fix it. I called the store where I got it, but they wouldn't help me without a receipt. So, feeling frustrated, I contacted the eReader company's customer service. At first, they couldn't find my purchase record because I didn't buy it directly from them. Still, the person I spoke to really went the extra mile. They talked to their manager and decided to replace my whole device, even though it was really the bookstore's responsibility. I have to give them credit for stepping up and handling the situation so well. I'm really happy with how things turned out and I'm super impressed with their customer service.


  • Review about: Dell Outlet

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    Laptop service with Pro Service support warranty

    I had a problem with my laptop where it kept shutting down on its own. I tried all the tips I found online, but nothing worked. So, I called customer service, and I was really impressed by how quickly they got back to me. It turns out I needed a new motherboard, so they sent a technician to my place to install it. That fixed the shutdown issue, but then some of the keys stopped working. The technician came back right away with a new keyboard and fixed it by adjusting the ribbon cable. The service was really good and quick, and now my laptop is working like new.


  • Review about: Tony Bianco

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    Damaged shoes received

    So, I went and nabbed myself three pairs of shoes at this big final sales event, all excited to grab some sweet deals. But when the package finally arrived, guess what? One of the pairs was all messed up. The insole was coming off, and the heel looked like it was barely hanging on, like they just slapped it together in a rush. Can you believe that? I shelled out a pretty penny for these shoes only to get something that looks like it came from the bargain bin. I tried reaching out to customer service a bunch of times to see if they could do anything for me, but no luck. They left me hanging, no offer of a refund or replacement in sight. It's pretty aggravating to see a company treat their customers this way, especially when we're the ones keeping them in business. And to top it all off, I had to pay for shipping and customs fees for shoes that were clearly not worth the trouble. Ugh, talk about a letdown.


  • Review about: Francesca's

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    Overpriced online purchase

    I just made a purchase online from a website that was supposed to have some great deals on fancy stuff. But guess what? After I paid up, my order didn't show up. Ya, turns out that website was a total scam and now I'm out of cash and no sweet stuff to show for it. It's so annoying how these sketchy companies can just rip off people without a care. I'm telling everyone to be super careful when shopping online and only stick to legit sites.