C. Ledner

My experience with the customer support at Dell Outlet was pretty disappointing, ya know? I needed some help with a machine that was still under warranty, but I ran into a bunch of obstacles because of missing details from the previous owner. Even though I gave them all the info about my purchase, the customer support folks couldn't assist me because they didn't have info on the owner before the one before me. It was super frustrating and I felt stuck with a broken device that I couldn't get fixed.