Canadian Tire Reviews

: 13
23% Would buy here again

Most relevant positive review

  2024-02-25
Tires and service
So, eh, I picked up these wicked tires at that place with all the awesome stuff, y'know? The...Read on
D. Romaguera

Most relevant negative review

  2024-03-07
Oil Change Service
Oh man, so I went to this place to get my oil changed and let me tell you, the service was terrib...Read on
Evangeline

Review with most votes

  2023-12-21
Display item
I went to the store in Pickering and had the worst experience with their so-called 'service....Read on
Kian Gutmann

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    Tires and service

    So, eh, I picked up these wicked tires at that place with all the awesome stuff, y'know? These tires are seriously top-notch, they make my drive way smoother and quieter. Plus, the service department was totally awesome, they were really helpful and friendly and fixed up my car real nice. I'm stoked about my purchase, it's gotta be the best decision I've made in a while, eh!


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    Brake replacement and tune-up

    I went to the Orleans branch early in the morning to get my brakes changed and tune-up my car. They kept me in the loop all day about how things were going with my vehicle. The people there knew what they were doing, acted professional, and explained everything well when I asked. By the afternoon, my car was good to go, and the cost was fair for the work they did.


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    Oil Change Service

    Oh man, so I went to this place to get my oil changed and let me tell you, the service was terrible. They charged me $103 and claimed they checked my coolant and windshield fluid, but they totally didn't do it! My cabin air filter needed to be replaced, but they told me it was fine. I am not happy with this at all. They should seriously rename themselves to "Canada's Most Dishonest Garage".


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    Garden hose

    I bought a garden hose at the store last week, and I gotta say, I was really let down by the service I got. The folks working there were no help at all, seemed like they couldn't care less about helping me out. I even asked to talk to the manager, but they were so rude and didn't act professionally at all. The whole thing was just so frustrating, left me feeling like my concerns didn't matter at all. Hopefully, the store can fix these problems and step up their customer service game in the future.


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    4 new tires with a 6-year warranty

    I bought 4 new tires last June in Winnipeg, and the salesperson talked me into getting a 6-year warranty. They said it would cover wear and tear, and recommended getting an alignment at their store. But after just one summer of driving, I noticed the tires were wearing out badly, which was dangerous. When I contacted Canadian Tire, different locations gave me conflicting information about my warranty coverage. When I went back to the store, the staff didn't take my concerns seriously and didn't admit they hadn't aligned my tires properly, causing the premature wear. Kal Tire confirmed it was a misaligned camber, not the bearings like Canadian Tire had said. I'm disappointed in the lack of accountability and honesty from Canadian Tire during the sale.


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    Needed roadside assistance

    That was the worst service I've ever experienced! I was stranded in the middle of a road, trees all around me, and the person on the phone just kept asking me what I could see. I even gave them my exact location, but they said it wasn't helpful. The firefighters tried to assist, but the tow truck never arrived because they couldn't locate me. What a waste of money!


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    Headlight replacement appointment

    I went to the store on Cambie to get my headlight replaced. At first, the staff was nice and booked me in for the next day. But when I got there, it was a mess. They were unorganized and gave me wrong info, so I ended up waiting 4 hours for a simple bulb change, which is way too long. They were rude and unprofessional, which made it even worse. I wouldn't suggest going there unless you have hours to spare and don't mind being treated poorly.


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    Tire purchase

    I bought tires at Canadian Tire the other day and wasn't happy with the service. The supervisor at the South Common store told me to get new tires installed at a car dealership, which I didn't think was right. I go to Canadian Tire because of their helpful staff, but this time they let me down.


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    Display item

    I went to the store in Pickering and had the worst experience with their so-called 'service.' The seasonal manager, named Austin, was about as helpful as a screen door on a submarine. All I wanted to do was take a closer look at a display item on the shelf, but Austin made it seem like I was asking for the moon on a stick. He was rude, dismissive, and just not helpful at all. I was basically told to either buy it without looking or leave. It's a sad day when the captain of the ship can't even do their job properly. I left the store feeling more confused than a chameleon in a bag of Skittles. Needless to say, I took my business elsewhere - Home Depot, as per Austin's suggestion. Yep, even he thinks you should shop somewhere else.


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    Car battery jump start

    So I bought this car battery jump start service from this place, and man, what a total mess. The guy took forever to get there, and he didn't even show up when he said he would. The customer service was really bad, and the staff at the store weren't helpful at all. Don't bother with this place for your car needs, go somewhere else.


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    Bought a crappy hairdryer

    So yeah, I bought this hairdryer from the store and it's honestly pretty weak. My old one was way better even though they had the same watts. This one feels more like a travel dryer pretending to be a regular one. And to top it off, they won't even give me a refund! Now I'm stuck with this useless thing and I can't even test out other dryers. Such a disappointment, eh.


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    Frustrating customer service

    The customer service at this store was just terrible, eh. The workers, Navneet and Arshnoor, were so rude and didn't even say hi to me properly. When I asked them a few questions, they were super rough with me. As someone who shops here a lot, I really thought I'd get treated better. But today was a total disaster and I left feeling so annoyed and unimportant.


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    Air compressor purchase

    The customer service at this store is just awful. The staff is rude and not helpful at all. They don't seem to know what they're doing. When I was trying to buy an air compressor, they gave me the wrong information and didn't even try to help me find what I needed. It's obvious that they need better training and supervision here. I used to be a loyal customer, but now I'm really disappointed. The prices are way too high compared to other stores, and the quality of the products has gotten worse. It's sad to see a store with so much potential do so badly in every way.


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