All reviews of Frederick
Review about: steep&cheap
Quick delivery
The website is super easy to get around and there are tons of products to choose from, but trying to check out is so annoying! It keeps messing up no matter how I try to pay. And telling me to place orders over the phone is so old school and a hassle.
Review about: Wave Case
Phone case purchase
I bought a phone case from this company not long ago, and I gotta say, I'm really impressed. This case is not only stylish but super tough too. I've dropped my phone a bunch of times, but thanks to the Wave Case, there's not a single scratch on it. It's awesome to hear that the cases are made from recycled materials as well, so I'm helping the environment while keeping my phone safe.
Review about: BIGCOMMERCE
Hockey stick and jersey
I just bought a sick new hockey stick with a matching jersey. When I went to pay, the website told me it was down for maintenance! I was so annoyed because I really wanted to show off my gear at my next game. Finally, when I got in touch with them, they said the payment didn't go through because my mom's credit card had expired. They didn't even bother to give us a heads up! They blamed it on some internal issues with their notifications. Seriously, just give me a call or something. I drop a lot of money here every month and they treat me like just a number. Not cool, dude.
Review about: Covenant Eyes
Used service for years
I've been using this service for a few years now, and it used to be pretty good. But lately, they made some changes that really messed things up. The screen accountability feature doesn't work at all. I've told them so many times, but nothing has been fixed. On iOS, the app keeps turning off or can easily be turned off. It only works if you use a specific browser, which is really annoying. It doesn't even monitor app activity or block things in apps. I've reached out to customer service several times, and they've responded, but they're not very helpful.
Review about: Canadian Tire
Car battery jump start
So I bought this car battery jump start service from this place, and man, what a total mess. The guy took forever to get there, and he didn't even show up when he said he would. The customer service was really bad, and the staff at the store weren't helpful at all. Don't bother with this place for your car needs, go somewhere else.
Review about: ksubi
$200 gift card
I recently bought a $200 gift card from the website, but it's been almost ten days and I still haven't got it. At first, I got emails saying they were looking into it, but for the last five days, they've been ignoring my messages. I asked for a refund now, but no response. It's frustrating and disappointing to deal with this kind of poor communication and service. I don't know what to do next to fix this quickly.
Review about: Curiosity Stream
Unauthorized charge resolved
I was so surprised when I checked my bank account this weekend and saw that $70 had disappeared! Turns out our cancelled subscription got magically upgraded to a pricier plan. After chatting online with customer service, Ms. Karen totally saved the day by not only cancelling the subscription but also giving me a refund super quickly. Can't believe how efficient and speedy she was!