All reviews of Frederick
Review about: BIGCOMMERCE
Hockey stick and jersey
I just bought a sick new hockey stick with a matching jersey. When I went to pay, the website told me it was down for maintenance! I was so annoyed because I really wanted to show off my gear at my next game. Finally, when I got in touch with them, they said the payment didn't go through because my mom's credit card had expired. They didn't even bother to give us a heads up! They blamed it on some internal issues with their notifications. Seriously, just give me a call or something. I drop a lot of money here every month and they treat me like just a number. Not cool, dude.
Review about: Curiosity Stream
Unauthorized charge resolved
I was so surprised when I checked my bank account this weekend and saw that $70 had disappeared! Turns out our cancelled subscription got magically upgraded to a pricier plan. After chatting online with customer service, Ms. Karen totally saved the day by not only cancelling the subscription but also giving me a refund super quickly. Can't believe how efficient and speedy she was!