Curiosity Stream - Overall Rating based on 25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Automatic billing, misleading advertising
I'm really frustrated with the automatic billing and the misleading ads. I got charged without being told and the prices didn't even include the taxes, so I ended up paying way more than I thought. It's good to know about these things before you buy anything.
Auto-renewal issue
I signed up for a streaming service a while ago because of one specific feature. I was kinda shocked when I saw a charge on my bank statement for another year without them telling me first. I got in touch with customer service and they quickly gave me my money back and stopped the auto-renewal. It would've been nice to get an email heads up before being charged, but all in all, it turned out okay.
Recent subscription renewal
So, I just found out that those guys renewed my subscription for a whole year even though I haven't used their streaming service in six months. I think they should've checked with me first before doing that. I only signed up because of a deal they had going on, now I feel tricked and let down.
Subscription experience
I signed up for a streaming service that my favorite YouTube channel kept talking about, hoping to get some cool stuff for free. But turns out, the shows and movies weren't all that great, and the streaming kept buffering, ruining the experience. Then, the companion platform split from the main service, making everything even more confusing. And to top it off, I got charged without warning when the subscription renewed automatically. It was scary knowing they had my payment info saved without telling me, and trying to remove it was a pain. I eventually managed to cancel my subscription on the site, but I'm not sure if it actually worked. Basically, this streaming service was a waste of time, and I wouldn't recommend it to anyone.
Documentary streaming service
I really enjoy watching documentaries, and I have to say that the selection on this streaming service is really impressive. They cover a bunch of different topics, like science, history, nature, and technology. The best part is that they are not only interesting to watch, but also teach you something new. The documentaries are really well-made and give you a great viewing experience. I would definitely suggest checking out this service if you want to learn some new stuff.
Subscription to a certain streaming service
I was really disappointed with the selection on this streaming service. It all seemed pretty outdated and geared towards a younger crowd or people with very specific tastes. It was frustrating to see such a lack of variety, especially with such a heavy emphasis on American stuff. After trying for three months to find something good to watch, I just gave up. It felt like a waste of money for sure.
Quick and helpful customer service
I gotta say, customer service rep A was really great. He took care of my cancellation and refund super fast and in a professional manner. I don't really have time to use the app anymore, so I'm grateful for the quick and easy process.
Subscription termination and refund
I was watching some documentaries and decided I needed my subscription to end, so I contacted the help people. They were really nice and helped me cancel it super fast. They even gave me a refund for one more month! The shows were really interesting, so I definitely want to come back and watch more later.
Disappointing experience
I am really upset with the service I got from this company. I signed up for a trial and gave them my bank info, then they took money from my account without permission over a year later. They said they would refund me but the customer service has not been helpful or honest. I would warn others about giving their bank info to this company.
Subscription gift for my partner
I just got my partner a subscription gift and she loved it. But I had to cancel it after my last renewal for personal reasons. I asked customer service for a refund since I just paid, and they were awesome. They refunded me right away. The service was really good overall and I'll definitely think about coming back in the future.
Got refund after a few days
Customer service took a while to respond but eventually gave me a refund. The documentaries are good but kinda expensive. Hopefully, they can reply quicker next time so I don't have to deal with the bank.
Bundle subscription
I decided to try out this streaming service because of a sweet deal from another website, but honestly, I haven't even used it once. Next thing I know, they go ahead and update their subscription without giving me a heads up, and boom - they charged me double the amount! Not cool, eh? I shot them an email requesting a refund, fingers crossed they come through for me.
Streaming subscription
I've been a loyal customer for years and loved all the different stuff on the platform. But, all of a sudden, they took away a service that used to be part of my subscription without telling me. I already paid for a whole year, but they won't admit that I should still get it until I renew. Feels like a sneaky trick, and it's got me feeling pretty annoyed. It's just not cool how they're treating customers who've been around for a while.
Subscription service
I recently signed up for a subscription service that offers a bunch of informative documentaries and series. The interface is super easy to use, so I can easily browse through all the content and find something that catches my eye. The quality of the documentaries varies from good to excellent, and it makes for a really enjoyable viewing experience. Even though I don't use the service all the time, I think it's a great way to learn more about different topics. I had a little issue with the billing amount recently, but when I contacted customer service, they took care of it right away. Overall, I would definitely recommend this service to any friends or family who are into educational stuff.
Quality documentaries and great customer service
I just had some trouble signing up for the service, so I reached out to the customer service team. And guess what? They actually fixed everything for me in under an hour! I was so impressed with how fast and helpful they were. Now I can't wait to start checking out all the awesome documentaries on the streaming service.
Subscription renewal issue
I had a little issue with my subscription renewal, eh? I thought I had canceled it, but I still got charged. So, I got in touch with customer service, and I gotta say, they fixed the problem real quick. This guy Franz was super helpful and got me a refund right away. I was satisfied with how it all turned out, and grateful for the fast help I got.
Subscription cancellation and refund
Sorry, eh. I had to cancel my subscription 'cause of money issues, you know? Missed the deadline for cancelling and got charged for another term. But, I reached out to customer service through the live chat, and they were so great and quick. No wait at all! They cancelled my subscription and gave me a refund right away. Got the cash back in my account within minutes. Even though I had to cancel, I gotta say, the customer service was top-notch. Definitely gonna sign back up when I have the cash, for sure, eh.
awesome documentaries
This streaming service is awesome, eh? It has a bunch of documentaries that I absolutely love watching. I learn a ton of interesting facts and the videos really keep me entertained. It's like my brain gets a workout, eh!
Auto-renewal subscription surprise
The programming is really interesting and I learned a lot. It's just too bad that my husband signed us up for auto-renewal before he passed away. When I saw the charge on my bill, I contacted the company to ask for a refund. They were super quick in getting back to me, super polite, and went out of their way to help, especially with everything I was dealing with. I was really impressed with how great their customer service was.
Unauthorized renewal charge
I had a problem with a renewal charge on my account that I didn't authorize. Even though I hadn't used the service in a while, I still got charged without asking. I got in touch with customer service to deal with the issue, and I have to say, they did a great job. The person I talked to was really helpful and understood where I was coming from. They quickly gave me a refund for the charge without any trouble. I'm happy with how professional they were and how willing they were to fix the problem.
Review with most votes
Lifelong learning resources
As someone who loves to keep learning and growing, I'm always searching for things to satisfy my curiosity and broaden my knowledge. I found this platform and was blown awa... Read onBy: Melvin