Curiosity Stream - Reviews and experiences

I signed up for a streaming service a while ago because of one specific feature. I was kinda shocked when I saw a charge on my bank statement for another year without them telling me first. I got in touch with customer service and they quickly gave me my money back and stopped the auto-renewal. It would've been nice to get an email heads up before being charged, but all in all, it turned out okay.

I was watching some documentaries and decided I needed my subscription to end, so I contacted the help people. They were really nice and helped me cancel it super fast. They even gave me a refund for one more month! The shows were really interesting, so I definitely want to come back and watch more later.

I am really upset with the service I got from this company. I signed up for a trial and gave them my bank info, then they took money from my account without permission over a year later. They said they would refund me but the customer service has not been helpful or honest. I would warn others about giving their bank info to this company.

I just got my partner a subscription gift and she loved it. But I had to cancel it after my last renewal for personal reasons. I asked customer service for a refund since I just paid, and they were awesome. They refunded me right away. The service was really good overall and I'll definitely think about coming back in the future.

Customer service took a while to respond but eventually gave me a refund. The documentaries are good but kinda expensive. Hopefully, they can reply quicker next time so I don't have to deal with the bank.

I decided to try out this streaming service because of a sweet deal from another website, but honestly, I haven't even used it once. Next thing I know, they go ahead and update their subscription without giving me a heads up, and boom - they charged me double the amount! Not cool, eh? I shot them an email requesting a refund, fingers crossed they come through for me.

I had a little issue with my subscription renewal, eh? I thought I had canceled it, but I still got charged. So, I got in touch with customer service, and I gotta say, they fixed the problem real quick. This guy Franz was super helpful and got me a refund right away. I was satisfied with how it all turned out, and grateful for the fast help I got.

Sorry, eh. I had to cancel my subscription 'cause of money issues, you know? Missed the deadline for cancelling and got charged for another term. But, I reached out to customer service through the live chat, and they were so great and quick. No wait at all! They cancelled my subscription and gave me a refund right away. Got the cash back in my account within minutes. Even though I had to cancel, I gotta say, the customer service was top-notch. Definitely gonna sign back up when I have the cash, for sure, eh.

I had a problem with a renewal charge on my account that I didn't authorize. Even though I hadn't used the service in a while, I still got charged without asking. I got in touch with customer service to deal with the issue, and I have to say, they did a great job. The person I talked to was really helpful and understood where I was coming from. They quickly gave me a refund for the charge without any trouble. I'm happy with how professional they were and how willing they were to fix the problem.

I ended up signing up for a CS subscription last year during the pandemic when there weren't too many choices available. Gave it a shot but the content wasn't as science-focused as I was expecting, more on the mainstream side. Kinda forgot about it for a bit, then got surprised seeing a double charge on my bank account. Contacted customer service to get a refund and cancel, and gotta say Franz's quick and helpful reply was impressive. Customer service was on point.

The documentaries are actually pretty good if you're into that kind of stuff, you know? I had to cancel after a year because I got way too busy to watch anything. But when I did cancel, there was a little mix-up. They fixed it right away and even gave me a refund without trying to make me stay. You don't see that very often with subscription services, so I really appreciated it. I'll definitely come back when I have more time to watch.

I was so surprised when I checked my bank account this weekend and saw that $70 had disappeared! Turns out our cancelled subscription got magically upgraded to a pricier plan. After chatting online with customer service, Ms. Karen totally saved the day by not only cancelling the subscription but also giving me a refund super quickly. Can't believe how efficient and speedy she was!