Smalls

Smalls reviews

17 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
88%
Would buy here again
Ordering
9.2
Service
9.6
Pricing
8.0
Delivery
9.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Cat food purchase

9.5

"I just bought some cat food for my kitty and let me tell you, she devoured it right away! I usually mix it with her regular canned food and she doe..."

Critical

My cat's expensive food

5.5

"So, I got this really fancy cat food, thinking my cat would love it. But nope, turns out he won't touch it! Such a waste of money, ended up fl..."

Most Voted

Cat food purchase

9.5

"I gotta say, I was really impressed with the cat food I got from Smalls. My kitty absolutely loves it, especially the broths since he's more o..."

Reviews (17)

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Cat food purchase

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some cat food for my kitty and let me tell you, she devoured it right away! I usually mix it with her regular canned food and she doesn't even bat an eye at the change in taste or texture. Ordering was super easy and there were no issues at all. I was able to adjust my auto ship date without any trouble. The delivery was quick and I got my order right on time.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Sample box subscription

M

2 reviews

9.5
Overall Rating
Would buy here again
Yes

Why bother with anything else when my cat won't touch his old food now that he's had a taste of the sample box? It just makes sense, my fluffy buddy deserves the best and he obviously enjoys this food. Excited for the full box to get here!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cat food purchase

L

5 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience with this company has been amazing. I've never had such great customer service while shopping online. I've been ordering from them since they first started, and I was really impressed by how much they care about making customers happy. Even though they were a new company, their service was better than any other I've experienced. The food quality, packaging, and presentation were all really impressive. I kept ordering from them to see if they could keep up the good work, and I'm happy to say that they have. Even years later, they are still reliable, helpful, and friendly. I would definitely recommend trying them out if you have a cat. This company really stands out for their great service and personal touch in the online shopping world.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cat food delivery

K

6 reviews

10.0
Overall Rating
Would buy here again
Yes

I had the worst day when my cat food delivery went missing from my apartment. I looked everywhere, but I couldn't find it. I felt really down because I work hard to give my fur babies the best food. I contacted customer service and a really friendly person named Bec assisted me immediately. They quickly sent out a replacement order. It's these small acts of kindness that restore my faith in humanity.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Main Coon cat, loose stools, Smalls

D

2 reviews

9.5
Overall Rating
Would buy here again
Yes

My Maine Coon cat had been dealing with loose stools for ages, and we tried all sorts of stuff the vet suggested, like special food, probiotics, and even pumpkin from a can. None of it really helped until we decided to give Smalls a shot. Ever since the switch, our cat's poop has been nice and solid, and on top of that, no more stinky litter box! It's seriously like a miracle, and we're so thrilled with how things turned out. The high-quality ingredients in Smalls really did wonders for our cat's tummy and health in general.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

high quality pet food

B

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought some really good cat food for my two feline friends and I gotta say, they totally dug it. The food showed up all frozen and everything but it got here really quick, which was awesome because I wanted to make sure my kitties were eating the freshest stuff. I followed the instructions they gave me and slowly mixed the new food in with their old stuff. One cat chowed down right away, but the other one was a bit more finicky at first. But after a couple of weeks, both of them were scarfing it down and seemed super happy about it. Even though it's a bit pricey to feed them this fancy food, I think it's worth it for their health and happiness.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Yummy cat food

E

6 reviews

9.0
Overall Rating
Would buy here again
Yes

So, you know what? This cat food is absolutely amazing! At first, I was really upset because they didn't replace my stolen starter kit right away, and I couldn't even create an account. But then, when my cat tried the food, he absolutely loved it! The free treats and toy were also really fun, and now my cat's fur is incredibly soft. And, his poops don't smell as bad anymore - probably too much information, I get it. The customer service turned out to be really nice as well. Honestly, I can't even complain anymore because this food is seriously incredible. It's made with high-quality meat and doesn't have any yucky stuff like grains or fillers. Plus, you can even choose whether your cat prefers smooth or chunky food. So, yeah, it's like perfection on earth!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cat food for weight gain

B

8 reviews

10.0
Overall Rating
Would buy here again
Yes

Hey there, just wanted to share my recent experience with your company. I bought some cat food to help my furry friend gain some weight, but unfortunately, our kitty got really sick and we had to rush her to the vet. Turns out, she was in the final stages of kidney failure. It was tough, but we had to say goodbye to her as she crossed the rainbow bridge in our arms. Getting our order during that emotional time was a mix of sad and sweet feelings.

I just want to say that the way your company responded to our situation was amazing. I reached out to tell you what happened, and not only did you give us a refund right away, but you also asked for photos to create a little memorial for our kitty. You even offered a discount on future orders if we decide to bring another furry friend into our lives. Your kindness and understanding meant the world to us during such a difficult time.

We'll always be grateful for how your company supported us when we needed it most. We'll definitely be sharing our positive experience with everyone we know and will keep you in mind for future orders. Thanks again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

High-quality cat food

B

12 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been giving my 10-year-old cat some high-quality cat food from Smalls for about a month now, and let me tell you, the difference has been incredible. My cat, who always seemed to be hungry no matter what, would always be trying to steal food and would end up throwing up quite a bit. Even with a healthy diet and measured portions, he just never seemed satisfied. But ever since I made the switch to Smalls, I've seen a big change in his behavior and health, for the better. He's eating more slowly, hasn't thrown up once, and has way less hairballs than before. You can tell he's really enjoying his meals, and I'm super impressed with the results. The price is fair too, especially considering how much it's helped my cat. The ordering process was easy, and the delivery was quick and efficient. Honestly, I can't recommend Smalls enough to any cat owner looking to improve their fur baby's diet and overall well-being.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Wet food for sick cat

A

2 reviews

9.0
Overall Rating
Would buy here again
Yes

My cat kept puking after he ate, even after we went to the vet. The vet recommended trying wet food to see if he was having a bad reaction to his food. Since we made the switch, my cat hasn't thrown up at all in more than a week, and he seems more interested in eating. I can't say for certain if it's improving his health overall just yet, but the fact that he's not sick anymore says a lot.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Life-saving cat food

M

2 reviews

9.5
Overall Rating
Would buy here again
Yes

As a pet owner, it was quite challenging to find the right food for my aging cat. At 14 years old, he suddenly started having digestive issues and allergies to chicken. This made him lose interest in food and neglect his grooming. Luckily, I found a company that offered a sampler pack of nutritious cat food. From the very first meal, my cat showed a renewed interest in eating, and his health started to improve dramatically. Before long, he was back to his usual self, grooming regularly and playing around just as mischievously as always. Smalls cat food truly saved my cat's life, and I will always be thankful for their top-quality, delicious products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cat food, limited ingredient, mixed feeding

W

21 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this cat food for a while now and I have to say, it's really made a big difference in my cats' health. I started mixing Smalls with a limited ingredient canned food and adding a canned fish topper, and the difference has been huge. Not only is it a good value, but my cats look and feel so much better. Their coats are shinier, they have more energy, and their digestion is much better. I definitely suggest this cat food to anyone who wants to help their furry friends be healthier and happier.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cat food purchase

C

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, I was really impressed with the cat food I got from Smalls. My kitty absolutely loves it, especially the broths since he's more of a licker than a chewer. The way the food was packaged was excellent, it came fresh and not damaged at all. Setting up my account on their site was super easy, and the customer service I received was top-notch.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Food products

M

7 reviews

6.0
Overall Rating
Would buy here again
No

I was really looking forward to trying out the food products, but it ended up being a letdown. The auto-ship thing messed up my order, making changes without even asking me first. When I asked for a refund for the stuff I didn't want, I didn't get it like they promised. Their customer service was not great, and canceling my subscription was a real pain.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Cat food delivery

T

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I just started getting my cat food delivered from this company and I gotta say, I'm really impressed with the customer service. Every time I order, it's a seamless and efficient process. The staff is super helpful and always there to answer any questions or address any concerns I have.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Human grade cat food

D

21 reviews

9.5
Overall Rating
Would buy here again
Yes

The customer service and support at this store is amazing. The food is top-notch and my cat absolutely loves it. When my cat passed away, they showed so much compassion and care. I highly recommend this store.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

My cat's expensive food

K

7 reviews

5.5
Overall Rating
Would buy here again
No

So, I got this really fancy cat food, thinking my cat would love it. But nope, turns out he won't touch it! Such a waste of money, ended up flushing most of it down the toilet. Pretty disappointing, gotta cancel my subscription now.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

Do you already have an account?

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About Smalls

Yes. Smalls is a company that specializes in providing high-quality, fresh, human-grade food for cats. Their mission is to improve the health and well-being of cats through diet, offering subscription-based meal plans that are tailored to the nutritional needs of individual cats. Founded by Matt Michaelson and Calvin Bohn in 2017, the U.S.-based company emerged from a recognition of the lack of high-quality, nutritionally appropriate food options for cats. Smalls emphasizes the use of real, whole ingredients without fillers or additives, aiming to enhance feline health and lifespan.

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Contact Information

🌐 smalls.com

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Last update: November 29, 2024

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