Way reviews

Used this morning — polite delivery.

Started using, smiled — very thankful.

Polite help, product feels okay, slightly slow

Needed for bad back, hesitant; staff eased doubts.

Highly recommend — she fixed my stupid mistake quickly, super friendly; ask for her

rep was practical and quick, got my home office back, thanks.

Was unsure before buying, used it today — doubts faded, oddly solid.

Nervous at first, I hesitated over my back pain history; rep helped, doubts eased, not perfect.

Used it late-night; support replied fast, fixed things while I was half-asleep — felt easy and surprisingly human.

Halfway through I doubted my booking, saw cruiseport mentioned on a blog, phoned Luna — she corrected my error quickly, even scored a refund.

Was worried initially, but staff were super flexible when I changed my booking — nice people, a bit slow but happy overall.

I'd hire them again. Needed help with a move because of a bad back; didn't expect careful packing, but drivers were polite and methodical.

Ran into an internal error last month; support got back fast and fixed it same day — DNS now stable, price reasonable (so far), quiet relief.

I spotted this lot after my buddy raved — didn't fully trust it, but the shuttle driver Louis was kinda chill and helpful, and the drop-off/pick-up was smooth. Felt worry-free, honestly.

Called because my billing address wouldn't go through — Debra stayed on the line and walked me through the parking booking. Calm, practical help (after a couple companies messed it up before).

call ahead if you have odd hours. Will probably use them again, and glad we did.

30 a.m.; I didn't expect anyone to answer, let alone be helpful. I was trying to push back a reservation for later that day and worried the system would block me. Tyler picked up and, after a quick check of my number, walked me through changing the time. I missed a step, he made a simple workaround, and the whole thing was sorted fast. Felt relieved.

Had the absolute worst time booking long term parking at JFK through Way.com. The shuttle never showed up, so I had to just drive myself to the airport. When I got back, I waited FOREVER for a ride back and they ended up telling me to take an Uber because they were too busy. To top it off, my car was parked on the street in front of a sketchy weed store, and I had to get my keys from some random dude in a different car. Not a safe area at all and the service was super rude. Definitely would not suggest using them!

I went to this parking lot and nobody was there! I waited so long for the shuttle and ended up going to another parking lot down the road. When I picked up my car, the bill was way more than what I expected! Such a rip off! I told my friend to use this parking lot and the same thing happened to them too! It's a total scam, don't trust them! I tried to get my money back, but no luck. They only refunded part of it, but it was still a hassle. Save yourself the trouble and don't book with them! The customer service was terrible, they even hung up on me! I waited forever for someone to pick up the phone. My poor friend is going to have to deal with this too when they get back from vacation. So mad! 😡👎

The parking service is way too expensive, with hidden fees that they don't tell you about at the start. They didn't even mention that I needed a taxi from the hotel to the airport until after I had already parked my car. When I asked for a refund since I didn't use the service, customer service just brushed me off and said "tough luck". This is a terrible way to run a business and I definitely won't be using their service again.