Way - Reviews and experiences
(Oct 2023-Oct 2025)
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Reviews (41)
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Mid-buy nerves
Mid-buy nerves
Started skeptical, doubts gone
Saw it at my neighbour's place
Saw it at my neighbour's place
Delivery slow, support kinda sorted things
Quietly impressed, eh
Quietly impressed, eh
Used this morning — polite delivery.
Smooth delivery, easy booking
Smooth delivery, easy booking
Started last week; fast delivery and helpful support—pleasantly surprised.
Helped me right away, honestly
Helped me right away, honestly
Started using, smiled — very thankful.
Polite but not lightning-fast
Polite but not lightning-fast
Polite help, product feels okay, slightly slow
Practical help, I doubted first
Practical help, I doubted first
Needed for bad back, hesitant; staff eased doubts.
Unexpected hero
Unexpected hero
Highly recommend — she fixed my stupid mistake quickly, super friendly; ask for her
Phone call sorted it
Phone call sorted it
rep was practical and quick, got my home office back, thanks.
Quietly helpful
Quietly helpful
Was unsure before buying, used it today — doubts faded, oddly solid.
Quiet relief
Quiet relief
Nervous at first, I hesitated over my back pain history; rep helped, doubts eased, not perfect.
Night rescue
Night rescue
Used it late-night; support replied fast, fixed things while I was half-asleep — felt easy and surprisingly human.
Booking hiccup sorted
Booking hiccup sorted
Halfway through I doubted my booking, saw cruiseport mentioned on a blog, phoned Luna — she corrected my error quickly, even scored a refund.
Decent service, small delay
Decent service, small delay
Was worried initially, but staff were super flexible when I changed my booking — nice people, a bit slow but happy overall.
Third-time verdict
Third-time verdict
I'd hire them again. Needed help with a move because of a bad back; didn't expect careful packing, but drivers were polite and methodical.
Sorted the glitch
Sorted the glitch
Ran into an internal error last month; support got back fast and fixed it same day — DNS now stable, price reasonable (so far), quiet relief.
Surprisingly easy lot
Surprisingly easy lot
I spotted this lot after my buddy raved — didn't fully trust it, but the shuttle driver Louis was kinda chill and helpful, and the drop-off/pick-up was smooth. Felt worry-free, honestly.
Unexpected parking lifeline
Unexpected parking lifeline
Called because my billing address wouldn't go through — Debra stayed on the line and walked me through the parking booking. Calm, practical help (after a couple companies messed it up before).
Easy, low-stress parking
Easy, low-stress parking
call ahead if you have odd hours. Will probably use them again, and glad we did.
Late-night change handled
Late-night change handled
30 a.m.; I didn't expect anyone to answer, let alone be helpful. I was trying to push back a reservation for later that day and worried the system would block me. Tyler picked up and, after a quick check of my number, walked me through changing the time. I missed a step, he made a simple workaround, and the whole thing was sorted fast. Felt relieved.
About Way
Way is a Canadian car servicing company that focuses on providing customers with all their automotive needs in one convenient location, including parking, car washes, and insurance. The company aims to reduce customer expenses by bundling their services and offering real insurance quotes that customers can purchase. Way prides itself on transparency, accuracy, and customer privacy. Customers can contact Way's customer service team via email at insurance.support@way.com or by phone at 408-598-3338. Refunds and cancellation policies are determined on a case-by-case basis. Potential customers can check reviews and testimonies to get a better idea of the company's products and services.
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Last update: October 29, 2025
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