Way

Way - Reviews and experiences

Average rating
7.6 /10
Based on 41 reviews
Oct 2023-Oct 2025
Star distribution
54x
421x
34x
27x
15x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (41)

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Mid-buy nerves

Service

Started skeptical, doubts gone

Saw it at my neighbour's place

Timing

Delivery slow, support kinda sorted things

Quietly impressed, eh

Service

Used this morning — polite delivery.

Smooth delivery, easy booking

Service

Started last week; fast delivery and helpful support—pleasantly surprised.

Helped me right away, honestly

Service

Started using, smiled — very thankful.

Polite but not lightning-fast

Service

Polite help, product feels okay, slightly slow

Practical help, I doubted first

Service

Needed for bad back, hesitant; staff eased doubts.

Unexpected hero

Service

Highly recommend — she fixed my stupid mistake quickly, super friendly; ask for her

Phone call sorted it

Service

rep was practical and quick, got my home office back, thanks.

Quietly helpful

Service

Was unsure before buying, used it today — doubts faded, oddly solid.

Quiet relief

Service

Nervous at first, I hesitated over my back pain history; rep helped, doubts eased, not perfect.

Night rescue

Service

Used it late-night; support replied fast, fixed things while I was half-asleep — felt easy and surprisingly human.

Booking hiccup sorted

Service

Halfway through I doubted my booking, saw cruiseport mentioned on a blog, phoned Luna — she corrected my error quickly, even scored a refund.

Decent service, small delay

Service

Was worried initially, but staff were super flexible when I changed my booking — nice people, a bit slow but happy overall.

Third-time verdict

Service

I'd hire them again. Needed help with a move because of a bad back; didn't expect careful packing, but drivers were polite and methodical.

Sorted the glitch

Service

Ran into an internal error last month; support got back fast and fixed it same day — DNS now stable, price reasonable (so far), quiet relief.

Surprisingly easy lot

Service

I spotted this lot after my buddy raved — didn't fully trust it, but the shuttle driver Louis was kinda chill and helpful, and the drop-off/pick-up was smooth. Felt worry-free, honestly.

Unexpected parking lifeline

Service

Called because my billing address wouldn't go through — Debra stayed on the line and walked me through the parking booking. Calm, practical help (after a couple companies messed it up before).

Easy, low-stress parking

Service

call ahead if you have odd hours. Will probably use them again, and glad we did.

Late-night change handled

Service

30 a.m.; I didn't expect anyone to answer, let alone be helpful. I was trying to push back a reservation for later that day and worried the system would block me. Tyler picked up and, after a quick check of my number, walked me through changing the time. I missed a step, he made a simple workaround, and the whole thing was sorted fast. Felt relieved.

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About Way

Way is a Canadian car servicing company that focuses on providing customers with all their automotive needs in one convenient location, including parking, car washes, and insurance. The company aims to reduce customer expenses by bundling their services and offering real insurance quotes that customers can purchase. Way prides itself on transparency, accuracy, and customer privacy. Customers can contact Way's customer service team via email at insurance.support@way.com or by phone at 408-598-3338. Refunds and cancellation policies are determined on a case-by-case basis. Potential customers can check reviews and testimonies to get a better idea of the company's products and services.

Contact Information

🌐 way.com

Last update: October 29, 2025

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