T. Botsford

My experience with this store has been pretty upsetting, eh? Especially after dealing with a pair of earrings that turned out to be defective in my last order. Even though I sent them back right away and the store got them back quick, the customer service person didn't handle the situation well at all, which caused a delay in getting my refund sorted out. The fact that there was no communication or follow-up from the store is just not cool, and it's left me feeling pretty frustrated and disappointed, eh? It's sad to see the service quality going downhill like this, especially after everything the world has been through with the pandemic, eh?

This company is the worst!! I booked a reservation for our family vacation and they totally messed it up. We missed our flight because they didn't honor our reservation. The place looked so sketchy, I was scared we were going to get robbed!