Irma Casper

I went to this parking lot and nobody was there! I waited so long for the shuttle and ended up going to another parking lot down the road. When I picked up my car, the bill was way more than what I expected! Such a rip off! I told my friend to use this parking lot and the same thing happened to them too! It's a total scam, don't trust them! I tried to get my money back, but no luck. They only refunded part of it, but it was still a hassle. Save yourself the trouble and don't book with them! The customer service was terrible, they even hung up on me! I waited forever for someone to pick up the phone. My poor friend is going to have to deal with this too when they get back from vacation. So mad! 😡👎