N. Keeling

This has been one of the most frustrating experiences I've ever had with a company. I booked airport parking through Way, but when I got there, they told me it was full. I couldn't believe it - I had a reservation! So, I tried booking another spot through Way, but the same thing happened. I ended up missing my flight because of this mess. When I contacted Way for a refund, they made it so hard. They kept asking for proof from the parking lot that it was full and that I didn't park there. It felt like they were just making excuses to not give me a refund. I'm still waiting for that refund. And of course, no compensation for missing my flight.