4 Wheel Parts reviews

I bought some parts for my car from this store, thinking they were the right ones for my vehicle based on the website. But when I got them, turns out they weren't the right ones. I tried to tell them and ask for my money back, but they didn't want to help me out. The way they handled it was not cool at all and now I'm not happy with how things went down.

OMG, so I ordered this super small cable thing for my car and it's taking forever to arrive! Can you believe it? I tried reaching out by phone and email but got zero response. Literally the worst online shopping experience ever.

I recently bought some new shocks from 4 Wheel Parts, and I gotta say, it was a total letdown. I was lured in by a sweet discount on my first order, but then they didn't follow through with it. Big bummer. I should've taken that as a sign to shop somewhere else for my car parts. Before I placed my order, I made sure to ask if they had the shock absorbers in stock, and they said they did. But when my package arrived, it only had 3 shocks instead of the 4 I ordered. I reached out to customer service, and they promised to send the missing shock in a few days. Well, that never happened, despite me checking in multiple times. The folks at 4 Wheel Parts weren't giving me any answers. So, I decided to cancel my order and find another place to get the parts I needed. To make matters worse, I received an email saying the missing shock was on its way, even though I had already canceled the order. I had to get my credit card company involved to sort it out. When I called 4 Wheel Parts to address the situation, they assured me the order was canceled, refunded my card, and said they'd send me an email to confirm everything. But, surprise surprise, I'm still waiting on that email. Long story short, I'd steer clear of this company and find somewhere else to do your shopping.

The customer service at this place is just terrible. I ordered something and haven't heard anything since. I needed it right away, but it looks like it's on backorder and no one bothered to tell me. It's so annoying not knowing what's going on, and I can never get through when I call. I can still hear that hold music in my head, nobody ever picks up. I won't be ordering from this site again, that's for sure.

Unfortunately, my experience with this store wasn't great. I ordered a suspension lift kit online, but found out weeks later that it wasn't in stock because of supposed global supply issues. That didn't sit right with me, especially since the item was made in the USA. It was frustrating to spend $1000 on a product that wasn't even available, and the lack of communication about the stock was disappointing. When I reached out to customer service, I got unhelpful answers and had to wait on hold for an hour. This kind of service is just not acceptable and doesn't make the company look good.

I gotta tell you, eh, I had a rough time when I bought a new lift kit and tires from this store. Their customer service is pretty much non-existent, only one or two folks answering phones, and their email system? Forget about it. On top of that, the parts I ordered were takin' forever to ship. It's obvious this company ain't tryin' to do things right, and I'm real fed up with the lack of professionalism and skill.

Oh man, my experience with this store was brutal. I ordered some rear shocks for my sweet ride and the customer service was just terrible. I chatted with someone on the phone before buying them, and they assured me they were the right ones, but when I tried to install them, they were completely off. I tried calling them again, but no one picked up for like 15 minutes. Left a message, but still no call back. I filled out a return form on their site, got an automated response, yet still no RMA number after 2 whole days! I'm beyond frustrated, no way I'll be shopping here again.

So I ordered these quick struts for my truck, eh? The website said they had them in stock, but guess what? They didn't! I waited 3 weeks, tried calling to cancel, no answer. Then they finally responded to my email 6 days later saying I could come pick them up at their warehouse. Like, what in the world, eh? I told them I didn't want them and they basically said tough luck, gotta come in person for a return. Like, seriously, who does that? Terrible service, never using them again, eh!

I really like the customer service at four-wheel parts; they always make the effort to answer my questions and help me out with the modifications. I know that they might not always have everything in stock or deliver quickly, but I'm thankful for how they try to meet customer demands. Even though I couldn't get everything I needed for my camping trip on time, I get it's tough out there right now and I'll keep supporting their business.

My recent experience with buying an off-road light bar was a real letdown. I shelled out over $3000 for this thing, only to find out that the folks at the store didn't have a clue how to install it right. Now I gotta cough up more cash to correct their shoddy work. I wouldn't recommend dealing with this company, 'cause my time there left such a bad taste in my mouth that I won't be going back anytime soon.

I ordered something that was supposed to be in stock a month ago, but it still hasn't shown up. I've tried calling them, but they never pick up. I've also sent them emails, but they haven't replied. I'm really frustrated and disappointed with how they're handling this. I won't be buying from them again, and I definitely don't recommend them to anyone!

I wish I had checked out these reviews before I decided to deal with this company, eh? Their customer service is like non-existent, and trying to get a refund is like trying to find a needle in a haystack, you know? I sent back a product more than two weeks ago, and I'm still waiting on my refund. Finally got a hold of a customer service rep, but they didn't have any info and couldn't tell me anything about where my refund was at. Do yourself a favor and buy from somebody else, trust me.

I thought it would be simple to order parts online, but I was completely wrong. The order came wrong, and trying to return it online was a nightmare. No one responded, no help at all. After a whole week of being annoyed, I finally called them, and after waiting for over an hour on hold, they told me to wait another 2-3 days for a reply. And when I asked to talk to a manager, I was sent straight to voicemail. It's mind-blowing how bad their customer service is.

What a nightmare dealing with this company, eh? I ordered a hard top from here and waited a whopping 2 months for it to ship, only to have my order canceled without a refund on a $2700 purchase. Absolutely ridiculous! Avoid this company at all costs unless you enjoy dealing with thieves and scum, eh?