Coinsmart Reviews

: 20
75% Would buy here again

Most relevant positive review

  2024-04-02
Completed withdrawal from the
Hey there! Just wanted to give you the lowdown on my recent experience using Coinsmart. So I saw ... Read on
Delphine Ratke

Most relevant negative review

  2024-05-29
Investment with account broker
I recently invested $2,000 with a broker and my account increased to $4,500. When I tried to clos... Read on
rose

Review with most votes

  2023-12-27
Account access issue
My account at this place has been locked for 5 whole months now, and I haven't gotten any up... Read on
carlee

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    Completed withdrawal from the platform

    Hey there! Just wanted to give you the lowdown on my recent experience using Coinsmart. So I saw some negative stuff online, but I thought, hey, let's test it out for myself. My withdrawal process was actually smooth as butter, taking a cool 16 hours to make its way through the blockchain approvals and confirmations – pretty standard stuff for any trading platform. Seems to me like some of those bad reviews floating around weren't even coming from Canadians, but instead from folks all over the globe, maybe paid by Coinsmart's competitors to talk smack. My advice? Do your own digging and don't let those unsubstantiated claims cloud your judgment. And to all you skeptics out there, check out Coinsmart's FINTRAC registration with the Canadian government for some peace of mind. Cheers!


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    Bitcoin purchase

    Buying Bitcoin on this platform was really easy and user-friendly. The website was super easy to use, so I didn't have any trouble finding my way around and placing my orders. I was really grateful for the help from the customer service team whenever I had questions or ran into problems. Sometimes there were a few little glitches, but I was happy to see the team working hard to fix them. There were a couple times when my funds took a bit longer to show up in my account, but they were always quick to sort it out and make sure everything went smoothly. Overall, I had a good experience, but it's always a good idea to keep your cryptocurrency safe by not leaving it on any exchange platform.


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    Cardano purchase issue resolved quickly

    I recently had a little hiccup when I was trying to buy some Cardano on the platform. It was a bit frustrating, but I decided to get in touch with customer service for some help. I was pleasantly surprised by how quickly they responded, and they managed to fix the issue in no time. The customer service rep, Andre, was efficient and professional, which made me really happy with the service I received. What's even better is that I got help on a Saturday evening, which really impressed me and made my experience with the company even better. I'm glad I chose to do business with a Canadian company that provides such great support and quick responses.


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    Cash out crypto exchange

    Want to easily cash out your crypto investments? Check out this platform! I was having trouble moving my assets from an international exchange as a Canadian, but then I found this game-changer. The customer service team was amazing, giving me quick and helpful support with my wallet and memo details. In no time, I got all the help I needed to smoothly move my assets to their platform. The platform's easy-to-use design made everything simple. Now, I can withdraw funds to my Canadian bank with just an interac transfer. Say goodbye to difficult exchanges and hello to convenience with this platform!


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    Investment with account broker

    I recently invested $2,000 with a broker and my account increased to $4,500. When I tried to close it, the broker asked for an extra $1,000 as a withdrawal fee. I said no and my balance dropped to zero. I feel tricked and don't know what to do next. It's been tough, so I need help to figure out what to do about this situation.


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    Attempted to trade but system glitched

    So I was trying to make a trade, but the system was acting all glitchy and wouldn't let me do anything. My money ended up stuck in that dumb fiat currency and I couldn't buy what I wanted. After waiting around for a couple of days with no support, I finally decided to just put my cash back into ethereum. But then ethereum was down too, and on top of that they hit me with fees! Ended up losing a hundred twenty bucks! They never even bothered to explain why or try to fix things. I only had $2,500 in there, but if I had more it would've been a disaster. Definitely not risking a lot of money with them again. Ugh.


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    Fraudulent Bitcoin account takeover

    So, this thing happened to me recently - got scammed by this person who said they were looking into some shady stuff with my bitcoin account. They ended up hijacking my computer with Anydesk, got me to send money for bogus "Canadian taxes," and then ghosted me without giving my money back. It was a whole ordeal, but thankfully Coinsmart swooped in to save the day. They told me to ditch Anydesk and reset all my passwords, which actually helped me get my money back after a few nerve-wracking days. I really appreciate their quick help and guidance during this tough situation.


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    Cryptocurrency safety

    As someone who's been burned by a scam website before, I can't emphasize enough how crucial it is to be careful and do your homework before diving into the world of cryptocurrency. I really wish I had known about a tool like CoinSmart earlier, a reliable resource that busts scammers and their sneaky tricks. They work hard to keep their customers safe from falling for those shady schemes. It's really great to see a company so dedicated to protecting investors - hats off to their honesty and commitment.


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    Account security issue

    I recently went through a scary situation when I found out someone had access to my account on this platform. Right away, I contacted their customer support for assistance. A guy named Andre helped me out, and he was really quick to respond and sympathize with what I was going through. He acted right away and closed my account to stop any unauthorized entry, which really put my mind at ease. I'm so thankful for his fast response and the way he handled the situation professionally and efficiently.


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    Asset management services

    I gotta say, I was really impressed with the service from this company. They were super quick to respond and trustworthy, which isn't always easy to find in the cryptocurrency game. Trust is a rare thing in this field, but it looks like they are doing things right when it comes to handling money and looking after customers. I really hope they keep it up and show that they deserve the trust of their clients.


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    Stolen crypto, no response.

    Oh man, it was a total nightmare! I got ripped off on this exchange and lost my crypto, even with 2FA set up. I tried reaching out to the compliance team multiple times, but no luck. It was a complete disaster and a huge waste of time and money.


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    Cryptocurrency trading experience

    My experience with the cryptocurrency trading platform was a real letdown. They didn't even bother to talk to me before they went ahead and sold off my crypto without asking my permission. That lack of transparency and communication really made me feel uneasy about continuing to use their services. On top of that, the skimpy account transaction history they gave customers just didn't cut it for me. I need to be able to keep tabs on my investments and make sure everything's on the up and up with the platform. Being able to access our transaction history is key for us customers.


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    Code input error

    I just bought something online and totally forgot to enter my promo code. But guess what? Stephanie, this super nice person, fixed it all up for me manually. I was so impressed because most companies these days stick to their rules and don't budge. It was such a relief to have someone go out of their way to help me out like that.


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    Deposit and reward issue

    I made a deposit recently and didn't get the reward promised even though I did everything I was supposed to. Then, when I tried to move my Litecoin to another wallet, I got an error saying the transfer amount wasn't reached. It's frustrating to see these problems happening on an exchange that's supposed to be centralized. I also messaged the company on Twitter to get more info and help, but haven't gotten a good response yet.


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    Account access issue

    My account at this place has been locked for 5 whole months now, and I haven't gotten any updates on what's happening. I still got my money tied up here, and it's really annoying not being able to get at it. The fact that they're not keeping me in the loop is just not okay, and it's starting to make me wonder if this platform can be trusted.


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    My recent experience with the platform

    I just started using this platform for my transactions. I've made a couple of deposits in the past few weeks. However, I ran into some delays with two of them and got charged fees by mistake twice. Even with these problems, I think the customer service, although a bit slow, did a good job. When the platform is working properly, I find it simple to use and I like the services it offers.


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    Bought some crypto

    The folks at Coinsmart were really friendly! Andre helped me get started and answered my questions, while Shah sorted out a deposit issue for me. The chat can get pretty busy, but if you hang on for a bit and try again later, it's not too bad.


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    Cryptocurrency purchase

    In the unpredictable world of cryptocurrency, it's not easy to come across a platform that has everything – simplicity, trustworthiness, and stability. But Coinsmart really shines in these areas. It's super easy to use and you can count on their service, which is why it's a popular pick for investors who want to navigate the crypto market with peace of mind.


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    Trading platform issue

    I had a problem when I was trying to buy something on the trading site. Even with the customer service person's help, my payment didn't work when the market went down. I think the trading platform needs to be more dependable to stop this from happening again.


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