
Vivid Seats reviews
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Spotlight: What are our customers saying?
Concert tickets
"I got concert tickets from this platform recently and I gotta say, it was a pretty smooth experience. It was easy to add the tickets to my Apple wa..."
Overpriced fees
"I wasn't too happy about the high fees I had to pay for my purchase. Lately, I've been getting better deals and experiences with other ti..."
Baseball ticket purchase
"I had no idea how to buy a baseball ticket, but this guy Dan helped me out big time. He walked me through all the steps patiently, from choosing th..."
Reviews (27)
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Nosebleed tickets
10 reviews
I bought some last-minute upper deck tickets for a concert, and to my surprise, I ended up with an awesome seating arrangement! I was right next to the stage where Mick Jagger was performing. It was honestly one of the best nights of my life. As a younger fan, I've grown up listening to The Rolling Stones, so it was a dream come true to see them live. The vibe was amazing, and the band still had that same charm and energy on stage. It was a really unforgettable experience that I'll hold dear forever.
Detailed Ratings
Nosebleed tickets
I bought some last-minute upper deck tickets for a concert, and to my surprise, I ended up with an awesome seating arrangement! I was right next to the stage where Mick Jagger was performing. It was honestly one of the best nights of my life. As a younger fan, I've grown up listening to The Rolling Stones, so it was a dream come true to see them live. The vibe was amazing, and the band still had that same charm and energy on stage. It was a really unforgettable experience that I'll hold dear forever.
Tickets for a concert
1 reviews
I got tickets for this concert and oh man, it was seriously epic, just like Xavi's super cool sunglasses - SO good! The only downside was that the place didn't take Vivid Seats, so they had to send my tickets through Ticketmaster. It was a pain waiting forever for them to load since there was no Wi-Fi, but hey, it was an amazing time!
Detailed Ratings
Tickets for a concert
I got tickets for this concert and oh man, it was seriously epic, just like Xavi's super cool sunglasses - SO good! The only downside was that the place didn't take Vivid Seats, so they had to send my tickets through Ticketmaster. It was a pain waiting forever for them to load since there was no Wi-Fi, but hey, it was an amazing time!
Payment Issues
5 reviews
I had some trouble trying to buy something on the app the other day. I kept trying to use PayPal but it just wouldn't work. After a few failed attempts, I had to switch to Klarna to pay. You should have someone check if PayPal payments are working right. Also, Google kept sending me to the app instead of the website, which was kinda annoying.
Detailed Ratings
Payment Issues
I had some trouble trying to buy something on the app the other day. I kept trying to use PayPal but it just wouldn't work. After a few failed attempts, I had to switch to Klarna to pay. You should have someone check if PayPal payments are working right. Also, Google kept sending me to the app instead of the website, which was kinda annoying.
Alicia Keys concert tickets
6 reviews
I absolutely loved the Alicia Keys concert! The way she shared her personal stories in the show was amazing, and her singing was just incredible. Even though the concert was pretty long at 2 and a half hours, it honestly felt like it went by in just 70 minutes because it was so much fun. All in all, it was an unforgettable experience that I'm so glad I got to be a part of.
Detailed Ratings
Alicia Keys concert tickets
I absolutely loved the Alicia Keys concert! The way she shared her personal stories in the show was amazing, and her singing was just incredible. Even though the concert was pretty long at 2 and a half hours, it honestly felt like it went by in just 70 minutes because it was so much fun. All in all, it was an unforgettable experience that I'm so glad I got to be a part of.
Got my tickets cancelled last minute
3 reviews
I was really looking forward to going to that show, but then out of the blue, they went ahead and cancelled my tickets! I called customer service looking for assistance but they were useless. All they did was read from a script and didn't even try to resolve the issue. Such a letdown!
Detailed Ratings
Got my tickets cancelled last minute
I was really looking forward to going to that show, but then out of the blue, they went ahead and cancelled my tickets! I called customer service looking for assistance but they were useless. All they did was read from a script and didn't even try to resolve the issue. Such a letdown!
Baseball ticket purchase
1 reviews
I had no idea how to buy a baseball ticket, but this guy Dan helped me out big time. He walked me through all the steps patiently, from choosing the seats to understanding the prices and fees. Dan really knew his stuff and was super nice to work with, which made the whole thing easy for me.
Detailed Ratings
Baseball ticket purchase
I had no idea how to buy a baseball ticket, but this guy Dan helped me out big time. He walked me through all the steps patiently, from choosing the seats to understanding the prices and fees. Dan really knew his stuff and was super nice to work with, which made the whole thing easy for me.
Christmas gift tickets
16 reviews
I was kinda freaking out when I couldn't find the tickets for the Christmas present I got for my daughter. Luckily, this guy Christian from customer service was super patient and really helped me find them. He went out of his way to make sure we had our tickets before we even got to the venue. I was really impressed by how much he cared and how quickly he solved the problem. Because of him, we had a great time at the event without any more worries. I'm grateful for Christian's awesome customer service.
Detailed Ratings
Christmas gift tickets
I was kinda freaking out when I couldn't find the tickets for the Christmas present I got for my daughter. Luckily, this guy Christian from customer service was super patient and really helped me find them. He went out of his way to make sure we had our tickets before we even got to the venue. I was really impressed by how much he cared and how quickly he solved the problem. Because of him, we had a great time at the event without any more worries. I'm grateful for Christian's awesome customer service.
About Vivid Seats
Vivid Seats is an online marketplace that facilitates transactions between fans looking to buy or sell tickets to sports events, concerts, and theater performances. Founded in 2001 in Chicago, Illinois, the company has grown to become one of the leading ticket resale services in the United States, offering users an easy-to-use platform that emphasizes a robust selection of events, a secure purchasing process, and a loyalty program. Over the years, Vivid Seats has gained recognition for its customer service and innovation in the ticketing industry, continuously adapting to the evolving needs of event-goers and the digital marketplace.
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Last update: November 29, 2024
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