
Hotwire - Reviews and experiences
Nov 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
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Car rental booking frustration
Car rental booking frustration
TransportHotwire totally messed up my pickup and dropoff times with the rental company, so now I gotta pay more than they initially said. I even showed them screenshots of the correct info I put in, but they wouldn't help me out. Total bummer.
About Hotwire
Hotwire is a travel website that operates as a subsidiary of Expedia Group. It was founded in 2000 by Karl Peterson, Eric Grosse, Gregg Brockway, and Spencer Rascoff. The company specializes in offering discounted rates for travel-related services, including hotel stays, car rentals, and airline tickets, through a model known as "opaque" inventory. This means that the specific details of the product (like the name of the hotel or airline) are not revealed until after the purchase has been completed, allowing service providers to sell unsold inventory at lower prices without publicly cutting their standard rates. Over the years, Hotwire has gained popularity among budget-conscious travelers looking for deals while maintaining some flexibility in their travel plans.
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Last update: November 29, 2024
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