eDreams

eDreams - Reviews and experiences

Average rating
6.2 /10
Based on 65 reviews
Mar 2022-Nov 2025
Star distribution
55x
425x
310x
21x
124x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (65)

Tickets to Toronto - Istanbul

Service

Please avoid buying your tickets from eDreams. Do not get into the scam by trying to save few $. Their customer care DO NOT work on weekends and on Weekdays UK time 9 to 5. If you have any issues with airlines, airlines CANNOT do anything and since eDreams customer is not available most of the time, you end up loosing your money or get stranded somewhere. And your Refund will NEVER be proceed, I am awaiting over a year and they stop responding to my mails.
Honestly, just spend little extra money and buy tickets from airlines directly, you will have far better customer service guaranteed.

Flight ticket

Service

Edreams is the best. They give you exactly what they promise...an electronic trip.. in your dreams!
I paid $1600 .. never got a refund.. but got to see Singapore, San Fransisco before landing in Toronto in my dreams.. only to wake up and realise that I'm still in Bangalore, India.. Customer service is non existent and I will never buy another ticket again.
That was an expensive dream for $1600.. i could have checked in to The Waldorf Astoria with free breakfast in bed for a family of four and still have money left to burn
DO NOT FALL FOR THIS SCAM OF A COMPANY UNLESS YOU WANT TO PAY FOR DRAEMING

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About eDreams

Yes, eDreams is an online travel agency that provides a wide range of travel services including flight bookings, hotel reservations, car rentals, and vacation packages. Founded in March 1999 by Javier Pérez-Tenessa de Block, James Hare, and Mauricio Prieto, the company initially served the US market before expanding to Spain and Italy. Over the years, eDreams has grown to become one of the largest e-commerce travel companies in Spain and a significant player in the European market. It operates under various brands, offering comprehensive travel options by comparing prices from hundreds of airlines and hotel suppliers to provide customers with affordable and customizable travel experiences.

Contact Information

🌐 edreams.co.uk

Last update: November 10, 2025

Website (Partner link)

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