WinZip Reviews

: 18
17% Would buy here again

Most relevant negative review

  2024-04-30
Software for computer optimiza
Excuse me, but a couple of years ago, I decided to buy some software to make my computer run bett...Read on
Kristian Nikolaus

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    Software for computer optimization

    Excuse me, but a couple of years ago, I decided to buy some software to make my computer run better. But instead, it messed everything up - my computer got super slow, wouldn't respond, and wouldn't even start up right. I tried to get help by sending a support ticket, but the customer service was no good, they didn't help at all. So, I just let it go until last April when they unexpectedly charged me $49.95 for the software. I asked for a refund, but my request got ignored. Just recently, I got an email saying they couldn't process my payment, which just made me even more frustrated. And on top of that, there's no way to talk directly with their support team, it's all just text or email. I keep trying to fix this so I can get back my important files and photos, but nothing's working. I tried reaching out to them again, but they haven't answered. It's hard to say what will happen next. My advice? Don't go near that company, their customer service is awful and their products don't work. If I could, I would give them a negative five-star rating because this whole thing has been a nightmare.


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    Cyber Monday deal

    I just bought some software on Cyber Monday and was kind of bummed when I realized it was an older version than I thought. But after I installed it, it actually updated itself to the latest version and then asked me to pay to upgrade. It felt like a sneaky move, you know, like when companies advertise something cheap but then try to get you to buy the pricier option.


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    Downloading software

    I find downloading stuff with this software to be super annoying. Every time I want to get a file, they keep asking for money which makes it hard to actually get what I want. It's frustrating to always have to pay for something that should be easy to get for free. Because of this, I'm thinking about trying other ways to download files.<br><br>Overall, using this software to download things has been a letdown. I feel like they're always trying to make me pay, and it just makes the software harder to use.


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    Subscription package experience

    My experience with this company has been super frustrating. Just like tons of other companies, they make you pay for their services on a regular basis, which I honestly didn't like at all. I sent them an email clearly saying I didn't want to keep subscribing because of how tough things are economically right now. But despite that, they still sent me a bill for the renewal, which was really disappointing and annoying. I've already reached out to them again to let them know I'm going to take legal action to get my money back. I'm also planning on filing a complaint with the proper authorities because of their misleading ads and lack of clear policies for cancelling. This kind of stuff just isn't cool here in Canada.


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    Software download

    As a customer of WinZip, I have to say I am really let down by my experience. The software works fine and does what it's supposed to, but all the constant reminders to upgrade to their subscription service are so annoying. It seems like they just want more and more money, and it takes away from the whole user experience. You pay for the product just to end up deleting it to stop all the annoying ads. This pushy marketing approach is not cool and it's not making customers happy.


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    Paying for this thing

    This program I paid for is just terrible! Every week, it's like ads are constantly popping up on my computer. I can't even avoid all the annoying sales pitches because they just won't stop. Seriously, I didn't spend my money on this just to be overwhelmed with ads!


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    PC health software

    Oh man, back in 2015, I decided to download this PC health software to speed up my computer. At first, it seemed pretty good. But then they started asking for more money to renew the subscription, and I didn't even realize how much they were charging me! When I tried to cancel, it was a total nightmare. They ended up taking way more money than they should have. Now I'm stuck here trying to get my money back and warning everyone about this terrible experience. Seriously, just stay away from that software, it's not worth it.


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    Installation troubles

    I bought this program to help with compressing files, but it's been a real pain from the start. When I first signed up, it was fine, but then I started having trouble with it constantly asking for my authorization code without actually accepting it. Customer service wasn't very helpful at all - they didn't give me any real answers and now they're ignoring my requests for help or a refund. To be honest, this program is not reliable and their customer support is basically non-existent.


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    Finna file zip

    This thing is awful, eh? It kept installing stuff on my computer without even asking me. So annoying, I tell ya! I had to make an account just to get rid of it after only 30 minutes of dealing with its junk.


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    Trial version

    I tried out the trial version of the software, thinking I would buy the full one later on. But then, I started getting bombarded with those annoying pop-up notifications telling me my trial was about to end. It was so disruptive! After all that, I decided I didn't want to give my money to a company like that. I used to use the free version back in the day, but wow, the software has really changed. I don't get why they have to push those notifications so hard. I feel bad for the workers there, honestly. I've read some reviews and it seems like they might not be in business much longer if they keep this up.


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    Annoying push notifications

    I had this really annoying thing happen with these stupid pop-up notifications from this one software. They kept interrupting me and getting in the way of what I was trying to do. It was super frustrating, but I finally figured out how to stop them by tweaking some settings in the system preferences. It's a bummer that lots of other people have had to deal with the same annoying notifications.


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    Automatic renewal software validation issue

    I just went through a real pain dealing with the automatic renewal of my software. Even though my subscription was renewed more than a week ago, I kept seeing that my software was expired. I tried to validate it several times, doing exactly what the website said, but nothing worked. I was just going around in circles, uninstalling, reinstalling, and rebooting the system, but the problem wouldn't go away. It was so frustrating and honestly, I was really disappointed with how they couldn't fix the issue properly.


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    Annual subscription renewal

    I just renewed my yearly subscription with this service, but then, a week later, my access was suddenly gone. It was so annoying, especially since I had already paid for another 12 months not too long ago. When I tried to get help, all I got was an automated message telling me to check their website, which didn't solve my problem at all. It seems like Winzip is trying to avoid customers reaching out to them, and that's not cool. To be honest, I'm really let down by Winzip's customer service.


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    Upgrade assurance purchase

    I just bought upgrade assurance for the newest version of a popular software, but I had a bad experience dealing with the company. They agreed that my upgrade assurance was valid, but wouldn't give me a key for the new version. Then they had the nerve to ask me to renew my upgrade assurance, even though it was still good. When I asked for help, they wanted me to prove my purchase, even though I've used the same name and email for years. This kind of unprofessionalism and lack of trust is not okay.


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    Bad, worse, nightmare

    Oh my goodness, don't even bother using this product! I was using the old version for so long and it was great. But then I decided to give the new version a try, and it was absolutely terrible. I wanted to send a zipped folder of PDF files to my friend, but it completely messed everything up! Now all my files are in some strange format that nobody can even open! And to make matters worse, it seems like I have to pay for the pro version just to access my own files again, like seriously?! This is so unjust, I might even report them to the FTC because this is completely unacceptable. Honestly, save yourself the trouble and stay away from this product, look for something else.


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    Subscription headache

    I thought I would actually use my subscription, but all I keep getting are email after email asking to upgrade or make more purchases. The Registration Key they gave me was useless, never even worked, just kept pushing me to buy more stuff. Definitely not worth the trouble.


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    Subscription issue

    My subscription had a bumpy start back in December. I couldn't even get started because I couldn't properly register my product. I contacted customer support and waited two whole weeks for a response. When they finally got back to me, they gave me instructions for a PC even though I had clearly mentioned I was using a Mac! I had to wait even longer for a proper solution, but at least they said sorry. The product itself is pretty good, with cloud services and support for big brands, but it would be great to have more online storage options in the future.


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    Free trial auto-renewal

    So, like, I signed up for this free trial, and then BAM, my subscription automatically renewed without me even realizing it! I checked my credit card statement, and there it was - the renewal fee. I tried to cancel it on their website, but there's no way to prevent it from auto-renewing. I sent them an email, but all they responded with was that they have a really strict 30-day refund policy and won't refund my money. Be careful, folks! Once they have your money, you won't be getting it back!


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