All reviews of Kristian Nikolaus
Review about: WinZip
Software for computer optimization
Excuse me, but a couple of years ago, I decided to buy some software to make my computer run better. But instead, it messed everything up - my computer got super slow, wouldn't respond, and wouldn't even start up right. I tried to get help by sending a support ticket, but the customer service was no good, they didn't help at all. So, I just let it go until last April when they unexpectedly charged me $49.95 for the software. I asked for a refund, but my request got ignored. Just recently, I got an email saying they couldn't process my payment, which just made me even more frustrated. And on top of that, there's no way to talk directly with their support team, it's all just text or email. I keep trying to fix this so I can get back my important files and photos, but nothing's working. I tried reaching out to them again, but they haven't answered. It's hard to say what will happen next. My advice? Don't go near that company, their customer service is awful and their products don't work. If I could, I would give them a negative five-star rating because this whole thing has been a nightmare.