All reviews of Lilian
Review about: Shopbop
Birthday present order
I had a really bad experience with this company recently. I was trying to get a birthday gift for a friend but ran into a bunch of problems. First, I didn't get any shipping confirmation, then I found out my account got deactivated without me knowing. Then, they cancelled my order because of some unclear "preliminary inspection criteria." I tried a bunch of times to fix it, even made a new account and used a different credit card, but I kept getting unhelpful responses and no communication. Shopbop really dropped the ball with how they dealt with everything, it was super disappointing and frustrating.
Review about: ExpressVPN
Longtime user of VPN
As a Systems Programmer for a big bank and then one of the biggest insurance companies in the world, I started using a VPN years ago. The first one I found has been my go-to ever since. It's been reliable and secure, giving me the peace of mind I want when I'm online. I haven't switched and I honestly think it's the top choice out there, at least in my books.
Review about: Sproutsocial
Social media management tools
I was searching for a tool to manage my social media and connect with customers better. After trying different options, I can say that Sprout Social has really impressed me. The analytics are super helpful, scheduling saves me time, and the team collaboration tools make working with colleagues a breeze. Sprout Social is now a key part of my business strategy.
Review about: Modelones.com
Nail kits purchase
I just bought a nail kit from this website and honestly, I'm so impressed! The stuff is super easy to use and amazing quality, plus it didn't break the bank. And as a bonus, I got some freebies with my order, totally unexpected. All in all, I'm really happy with my shopping experience on this site.
Review about: Axel Arigato
T-shirt and shoes purchase
Oh geez, what a complete disaster! So, I decided to treat myself and splurged on a fancy t-shirt and a nice pair of shoes from this high-end company. Well, let me tell you, it was a total nightmare. I messed up and got the wrong size for the shoes, so I got charged for both pairs. When I tried to fix it and cancel one, they turned me down. So, I ended up sending back the extra shoes, but guess what? No refund in sight, even after waiting for a painful 25 business days. Dealing with their customer service? Yikes, it's been a downright nightmare. They even accused me of returning stuff from a different brand, which is just not true. I've been trying to get in touch for over two weeks now, but it seems like I might as well be talking to a wall. They've basically taken my money and are giving me the cold shoulder. Lesson learned - never again will I buy from this brand!
Review about: Bric's
Return experience
So, like I bought this thing from a store, and when I tried to return it, oh my gosh, it was a complete mess! The customer service folks, Barbara and the other one, were so unhelpful and clueless. It took them more than 3 months just to figure out my return status, can you believe it? And then they started with all these silly games or whatever, it was just weird and frustrating. Luckily, I decided to email the CEO, Attillio Briccola, and he fixed everything up real quick.
Review about: SuperJeweler
My new diamond studs
Oh my goodness, you guys, my new diamond studs are absolutely gorgeous! They arrived really quickly and even had tracking so I could follow them every step of the way. I'm so excited to show them to all my friends and family. I'm thrilled that my husband got them for me, I will definitely be shopping at this store again in the future. Thank you so much, you all are amazing!
Review about: Expedia
Vacation to Essaouira with booking issue
My buddy and I booked an apartment for our trip to Essaouira, but when we got there, we found out it had been double booked. We were stuck with no extra money and no way to fix it because Maroc Telecom is the only internet provider around. There were no flights back for 4 days, so we were in a real bind. We were let down by the lack of other places to stay and annoyed that a simple mistake like this could happen when it's all done on computers.
Review about: The Outnet
Stunning designer dress
This website is such a great find for people who love nice clothes but don't wanna pay full price. They've got a really good variety of brands and the prices are so good, you can't beat 'em. The customer service was really amazing, they got back to me fast and gave me some useful tips. I'm totally gonna come back and shop here again!
Review about: Sneakersnstuff | SNS
Awake Converse, high shipping and return rates
I just won a raffle for a pair of Awake Converse sneakers, but I was bummed when I found out I had to shell out £12 for shipping. Seems steep, especially when other brands like Converse give free shipping. My new kicks came today, but they were way too big, so I had to cough up another £9 for return shipping. That brings my total shipping costs to £21, which I think is way too much compared to other online stores that do free shipping and returns. From now on, I'll be checking out End and sites like that to avoid these crazy costs.