Vitamix - Overall Rating based on 17 reviews
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Initial $500 Vitamix purchase
After using it for 3 years, I started having problems with the container. I called customer service and got a replacement under warranty. But then, after 9 months, the replacement container also had issues, which made me really unhappy with the product. The customer service rep, Vicki, didn't admit that there was anything wrong with the product, which made the whole experience pretty disappointing.
Vitamix blender
I bought my Vitamix blender in 2010 from a store. It's been super tough and reliable all these years. Still works like a charm, just like it did when it was brand new. The recipe book that came with it isn't really my thing, but I've found loads of awesome recipes online to try with my Vitamix. Compared to other blenders I've tried, the Vitamix makes smoothies way quicker and smoother, saving me time on busy mornings. I didn't realize how strong it was until I had to use a different blender on vacation, it just wasn't as good as my trusty Vitamix.
Total disaster shopping experience
Man, that shopping experience was the absolute worst! I tried to order something multiple times but it just wouldn't go through. The website claimed it was a sale day but hardly anything was actually on sale. I was so annoyed because I attempted to use two different credit cards but my orders kept getting cancelled by the company. To top it off, I had to wait ages for the preauthorization holds on my cards to disappear. It was a complete nightmare!
Vitamix blender purchase
I've been a loyal Vitamix customer for ten years now, and let me tell you, their blenders are the real deal. I used to have a blender from a different company that crapped out on me after just a year. So, I bit the bullet and invested in a Vitamix blender, even though it cost me more. And let me tell ya, it was worth every penny. That bad boy has been blending like a champ for a decade now. Just the other day, I accidentally broke the container, but Vitamix hooked me up with a replacement, no questions asked. Their customer service is top-notch, and it's what keeps me coming back. Vitamix blenders are built to last, and I wouldn't trade mine for anything.
Bought in 2019
I got my blender back in 2019 and it was working great for a bit. But then, the motor gave out after about 2.5 years, which was a huge disappointment. I reached out to customer service for help, but they still haven't been able to assist me. It's awesome for making smoothies and soups, but not the best when it comes to crushing ice or blending butter.
Bought blender
I really like my blender, but they tried to charge me even though it's still under warranty! Not cool, eh?
Broken container replacement
I had a really bad experience with the customer service at this company. My container broke, so I asked about getting a replacement. They told me I couldn't get one for free, even though they did that for other people. Some folks even got replacements when their warranty had already expired. Instead of a replacement, all they offered me was a lousy coupon. It's not fair that their policy isn't the same for everyone. It's like they don't really care about their customers. I thought they'd give better service considering the type of company they are.
My trusty blender
Hey there, I gotta say, I've had this awesome blender for like 25 years now and it's still kicking butt. It's been a real lifesaver in my kitchen, helping me whip up all kinds of tasty treats. Whether it's smoothies or soups, this blender always delivers. The fact that it's lasted this long and never let me down makes it a must-have in my kitchen. Can't even picture my life without it!
Top of the line digital blender
I just bought your company's best digital blender, and I gotta say, I'm super impressed with how well it works. I love making smoothies all the time, and this blender has totally upped my game. Only thing is, I've noticed a small design flaw - that rubber seal needs to be cleaned after every use. It would be awesome if that could be fixed in the next models. But other than that, the blender has been working like a charm for me.
New Vitamix with food processor
I was super pumped to finally receive my new Vitamix with the food processor attachment. But, when the package arrived, all I got was the pitcher. I called customer service, and they said that both parts were delivered. So, I did some digging and turns out my order was sent back to their Ohio warehouse for some reason. Like, why wouldn't they let me know? The emails I got just apologized for the trouble, but no fix was offered. It's annoying to not get what you paid for, and even worse when it feels like they couldn't care less.
High-quality blender
I just bought a really good blender from this company, and let me tell you, I'm super impressed with how well it works. It's strong and sturdy, great for making smoothies, soups, and sauces. The design is really modern and sleek, it totally makes my kitchen look more elegant. Even though it was a bit pricey, the product is so good that it's definitely worth the cost.
Unit Purchased almost 10 years ago
I got this unit almost 10 years ago and lately, one of the containers had an issue. I gotta say, their customer service really impressed me when I called them up. They helped me out real quick and sent me a new container after checking the serial number. The price I paid for the product was kinda high at first, but considering how long-lasting and durable it is, I feel like I definitely got my money's worth. I've been using it every day since I bought it and it's outdone any similar products I've had before. All in all, I'm really happy with how well this unit performs and its quality.
Vitamix Ascent 3500 in Europe
I recently bought the Vitamix Ascent 3500 model in Europe and at first, I was really happy with my purchase. However, when I looked into it more, I found out that a lot of the extras for this blender are not available in Europe because of different rules. So that means there are things I can't do with the top model in Europe compared to America. It was a bit of a bummer to realize that stuff from America doesn't work with the blender in Europe, so I can't order some extras from the US. I wish I had known this from the start, but it wasn't easy to find this info on the company's site. When I asked European sellers for help, they just sent me to Vitamix in the US. Turns out, a bunch of extras like the Food Processor just won't work with a European blender. So now I'm thinking about my decision and I wish I had known about these limitations before buying.
High-quality blender
Eh, I've been using my blender for a few years now, and let me tell you, it's been a total game-changer in my kitchen, eh. The quality of this blender is just top-notch, I tell ya, and there's no way I'm going back to using some cheapo alternative. It not only blends things up real smooth like, but it's also tough as nails and never lets me down. I've thrown some real hard stuff at it, and it's always come out on top, eh. The customer service from the company was also just great. When I gave 'em a ring with a question, they were super helpful and gave me all the deets I needed. I gotta admit, I've gotten so used to this blender doing its thing that I sometimes forget to take extra good care of it, but it just keeps chugging along without a hitch. I'm one happy camper, and I've been raving about this trusty ol' blender to all my kin and pals. I hope they don't think I'm too bizarre, but I seriously can't help but sing its praises, eh.
Jug replacement
I recently had to get a new jug for my blender that I got from your company. The replacement jug ended up being way pricier than I expected, costing quite a bit of cash. I was pretty bummed out to find that the quality of the new jug was way worse than the original one. The plastic used for the jug felt cheap and flimsy, and the lid was made of hard plastic instead of the rubbery material I was used to. It seems like the materials used for these replacement parts have gone downhill, but the prices are still high. I tried contacting your customer service team twice about this problem, but unfortunately, I didn't get a response. It's disappointing to see the quality of your products going down, especially considering your brand used to be known for making top-notch stuff.
Blender stopped working post-warranty
During a tough time, Vitamix really came through with awesome customer service. They helped me quickly figure out and fix the problem with my blender. Their friendly and efficient help was a pleasant surprise, especially after dealing with other companies that didn't care. Vitamix went the extra mile to make sure I was happy and would keep coming back as a customer. I definitely suggest their products and service to anyone looking for a trustworthy blender.
2L blender bowl replacement
Could you please help me find a replacement bowl for the blender?
Review with most votes
Vitamix Ascent 3500 in Europe
I recently bought the Vitamix Ascent 3500 model in Europe and at first, I was really happy with my purchase. However, when I looked into it more, I found out that a lot of the e... Read onBy: Gregorio