Alexane Schneider

I had a really bad experience with the customer service at this company. My container broke, so I asked about getting a replacement. They told me I couldn't get one for free, even though they did that for other people. Some folks even got replacements when their warranty had already expired. Instead of a replacement, all they offered me was a lousy coupon. It's not fair that their policy isn't the same for everyone. It's like they don't really care about their customers. I thought they'd give better service considering the type of company they are.