Unineed

Unineed reviews

20 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
85%
Would buy here again
Ordering
8.8
Service
9.0
Pricing
8.2
Delivery
8.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Hair dryer purchase

9.5

"I just bought a hair dryer from this website and I gotta say, everything went super smoothly. Ordering was easy, service was great, delivery was qu..."

Critical

Expired serum purchase

4.5

"I recently bought a serum from Unineed, but gotta say, the whole thing didn't go as smoothly as I expected. First off, I didn't get any o..."

Most Voted

Recent purchase was a breeze

9.5

"I got amazing customer service from them. I contacted them about a problem with my order and they were super quick to help me out."

Reviews (20)

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Hair dryer purchase

B

25 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a hair dryer from this website and I gotta say, everything went super smoothly. Ordering was easy, service was great, delivery was quick, and the prices were fair. I'll definitely be coming back to this online store for my beauty stuff.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Broad Spectrum Skin Care Product

E

8 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought some Broad Spectrum skin care stuff from your site not long ago. I asked for two bottles, but I only got one in my package. And to make matters worse, the one bottle I did get didn't have the Broad Spectrum thing it was supposed to have. I was pretty let down because I really wanted those Broad Spectrum benefits.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
4.0

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Efficient, good prices, fast delivery

R

1 reviews

7.5
Overall Rating
Would buy here again
Yes

I recently bought something from this company and I gotta say, I was pretty impressed by how quick and smooth the service was. The prices were decent and my order arrived in no time. I'd definitely think about buying from them again down the road. The one thing that bugged me though was that the delivery guy from Royal Mail just left my package on the front step for anyone to see, which was kinda annoying.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

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Quick shipping, address issue, great customer service

B

9 reviews

8.5
Overall Rating
Would buy here again
Yes

I bought something online, and it came really fast, but it got sent back ‘cause of the wrong address. The folks at customer service were so kind and understanding, said they'd send it again when it was available if I could wait a bit. I’ve shopped with them before, and they always take good care of their customers. Thanks for fixing the problem so nicely and patiently.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Quick delivery, great deal

E

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I was a little worried at first when I didn't get a confirmation after I bought something, especially 'cause they already asked for a review. But, I gotta say, I was really happy when my package showed up right on time. The price I got was amazing, and everything went smoothly with the whole thing. I'd totally suggest this service to anyone.

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
10.0

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Face cream order

L

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I ordered this face cream from a website, and it was my first time trying it. The price was reasonable, and I had no trouble using the site. But then the cream didn't arrive. I reached out to customer service on onbuy.com, and a woman named Rebecca helped me out. She was super friendly and handled everything professionally. They sent me another cream and made sure to keep me informed until I received it. Overall, great service - I'll definitely be shopping here again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
8.0

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Fast Delivery and Great Customer Services

J

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I ordered something and there was a little problem with it, but they fixed it really fast. The customer service was super nice and they helped me out quickly. Thanks a bunch for sorting things out so fast!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Missing item issue resolved quickly

S

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just had a problem with a missing item in my Unineed order, but I gotta say, the customer service team really impressed me with how quickly and smoothly they dealt with it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Got the wrong thing

C

6 reviews

10.0
Overall Rating
Would buy here again
Yes

I got the wrong thing when I ordered from Unineed, but the folks there were really nice and fast in helping me get my refund. I'll definitely be shopping there again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Quick and reliable delivery

W

24 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought something from Unineed and I gotta say, I was pleasantly surprised by how fast and reliable the delivery was. Even though I'm in Canada, my order showed up on time without any hiccups. The customer service was amazing, they dealt with any issues I had right away. When my package arrived, you could tell they took real good care in wrapping it up. I got a skincare product and was a bit worried it might be fake, but after trying it out, I can say for sure it's the real deal. I'm super happy with both the service and the product itself. If you're thinking about buying from this seller, don't worry, you'll get great service and authentic products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Expensive skincare purchase

M

6 reviews

6.0
Overall Rating
Would buy here again
No

I just splurged on some skincare products and spent almost $500, but when my order arrived, I got the wrong product! They sent me something worth only $100 instead of what I actually ordered. Not cool. It's not just about the money I lost, but also about being let down by the whole shopping process. So, I emailed customer service to let them know how I felt and to hopefully get this sorted out quickly.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Quick delivery and competitively priced item

K
10.0
Overall Rating
Would buy here again
Yes

This was my first time ordering from this company, and I gotta say, I was pretty impressed with how fast they delivered my item and how securely it was packaged. Plus, the price was really good compared to others, which was a huge bonus. All in all, I'm super happy with my purchase and I'll definitely be shopping here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

My purchase was some really awesome smelling stuff!

W

27 reviews

9.0
Overall Rating
Would buy here again
Yes

So I ordered this really nice-smelling stuff and there was a little mistake with my order. But the customer service was amazing and they fixed it right away! When I finally received my order, I was blown away by how fantastic it smelled! I'm really pleased with my purchase and will definitely order from Unineed again!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Expired serum purchase

T

10 reviews

4.5
Overall Rating
Would buy here again
No

I recently bought a serum from Unineed, but gotta say, the whole thing didn't go as smoothly as I expected. First off, I didn't get any order confirmation or shipping updates, so I had no clue where my order was at. And when the package finally showed up, turns out the serum was expired even though I paid a pretty penny for it. On top of that, when I tried to contact customer service for help, I got no response, which just made me even more ticked off.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Apparel purchase

S

13 reviews

6.0
Overall Rating
Would buy here again
No

Hey there,

So, I recently bought some clothes from this online store, and to be honest, things haven't been going as smoothly as I had hoped. I've run into some issues with the delivery - basically, I don't know where my order is. All I got was a notification saying it had been shipped, but no details about the delivery service or anything. It's been frustrating not knowing what's going on, especially since I was expecting a hassle-free shopping experience. Now I have to contact customer service just to check on my order, which is adding unnecessary stress to the whole situation. I'm starting to wonder if I'll even get what I ordered, or if I'll have to go through the hassle of getting a refund.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Reship of snail mucin

R

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I had a bit of a problem with my order at first, it got lost or something, but when I reached out to the company they quickly sorted it out and sent me another snail mucin. Let me tell you, the product is amazing and the customer service was great. I definitely think you should check them out!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Lost parcel, refunded money

L

13 reviews

7.0
Overall Rating
Would buy here again
Yes

I think it might be a good idea to switch up who we use for deliveries.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
6.0

Do you already have an account?

Quick and accurate purchase

E

21 reviews

10.0
Overall Rating
Would buy here again
Yes

I had a great experience buying from this company. The prices were good and the products were exactly as described. The delivery was quick and easy. I would definitely buy from them again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Recent purchase was a breeze

H

16 reviews

9.5
Overall Rating
Would buy here again
Yes

I got amazing customer service from them. I contacted them about a problem with my order and they were super quick to help me out.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Mistake in Address

K

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I messed up my address when I ordered from that store, but the folks at Unineed were super quick with their emails and fixed it right away. Even though it was a bit tricky with shipping internationally, they made sure I got my stuff with no hiccups. Really thankful for their fast and helpful service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

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About Unineed

Unineed is an online retail platform specializing in luxury beauty and fashion products. Founded in 2011, the company aims to provide customers with access to a wide range of high-end brands across skincare, makeup, fragrances, and accessories. Unineed prides itself on offering competitive prices for premium products, leveraging their global purchasing power to secure deals and discounts for their customer base. Through their website, Unineed facilitates a shopping experience that reaches a worldwide audience, ensuring customer satisfaction with a commitment to quality and service.

🌟 How did Unineed shine for you?

Contact Information

Trinity House, 33 Lynedoch St,

G3 6AA Glasgow

United Kingdom

📧 contactus@unineed.com

☎ +44(0)141 673 0063

🌐 www.unineed.com

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Last update: November 29, 2024

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