Tote & Carry reviews

I bought a backpack from this company not long ago, and I gotta tell ya, I'm pretty disappointed with their poor communication and customer service. I haven't heard anything about the status of my order since I placed it, and it's almost been a month with no delivery in sight. It's frustrating how they're quick to take your money but won't give you any info on when your stuff will actually arrive.

Tote & Carry was really great at keeping in touch during the whole buying process. The backpack and duffle I got were top-notch, with really nice stitching and everything lining up just right. They even came in dust bags, a nice little extra touch. But the backpack didn't have any separate compartments inside, so it wasn't as handy. On the flip side, the duffle bag was roomy and just right for quick overnight getaways. The new smell from the factory went away pretty fast after a few days. Overall, it was a good shopping trip with some ways it could be even better, especially when it comes to how practical the backpack is.

Oh my gosh, like, I ordered this really awesome luggage set, you know? And then they were all like, "Oh yeah, we delivered it," but they never even gave me a tracking number! And now it's been, like, forever and my stuff still hasn't arrived! Their customer service is the absolute worst, I mean, seriously. They totally took advantage of me. Ugh, I wouldn't recommend buying from them, it's such a scam. I'm gonna rant about this on Facebook and TikTok so others don't fall for it too. I'm so angry!!!