All reviews of Kurtis Robel
Review about: Tote & Carry
Leather duffle bag
I recently bought a leather duffle bag from this website, and I gotta say, my experience with their customer service has been pretty disappointing. I placed the order on the 8th of November, and it was supposed to get delivered through FedEx on the 10th. But get this, the package ended up at some random address instead of mine, even though I was here the whole time, waiting for it. Right after I found out about this mess, I raised a complaint with FedEx and dropped an email to the T&C customer service. Their reply came in a day later, they opened a ticket for my problem and said it's gonna take 20 days to sort it out.