Strawberrynet

Strawberrynet reviews

21 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
76%
Would buy here again
Ordering
8.2
Service
8.2
Pricing
7.4
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

skincare products

9.5

"I've been with this company for over ten years and I've always been happy with their service. The website is easy to use, their products ..."

Critical

Unsatisfactory delivery experience

5.0

"I've been a loyal customer of this company for many years now and always get the same product. Unfortunately, my last order didn't make i..."

Most Voted

Order history

8.0

"I really like that I can easily see what I've bought before on the website. It makes it super easy for me to buy things again without any trou..."

Reviews (21)

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Unsatisfactory delivery experience

J

1 reviews

5.0
Overall Rating
Would buy here again
No

I've been a loyal customer of this company for many years now and always get the same product. Unfortunately, my last order didn't make it to me. Even though the tracking showed it wasn't delivered, the customer service was really bad. The reps didn't really make it their problem and told me to sort things out with the courier, even though they said they would handle it. Thankfully, I paid with PayPal and they fixed things for me. When I tried to order again, the security system blocked it, making me even more frustrated. Honestly, this was the worst customer service I've ever had and I wouldn't recommend buying from them.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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skincare products

B

26 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been with this company for over ten years and I've always been happy with their service. The website is easy to use, their products are top-notch, and they always deliver quickly. I love that they have a great selection of skincare products that always work well for me. Thanks for always being so reliable and efficient.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bought cream that was no good

B

33 reviews

2.5
Overall Rating
Would buy here again
No

The cream I got was really disgusting and didn't smell right at all. I asked for a new one but they didn't even care. I won't be shopping there again!

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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Skincare products replenishment

J

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I've been using skincare products from this website for so long and I always love how great the products are. The website is super easy to use and gives me all the info I need to pick out what I want. It's so convenient to order and restock my skincare routine without any stress.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Helpful Chat service

C

3 reviews

9.5
Overall Rating
Would buy here again
Yes

The chat service was super helpful in breaking down the differences between the two products I was looking at. They were patient, knew their stuff, and answered all my questions really well. I so appreciate their help and it made it way easier for me to make a decision. Thanks a bunch!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Hard to navigate, annoying back arrow

N

1 reviews

5.0
Overall Rating
Would buy here again
No

I was super annoyed with the website setup! It was a pain to move around and whenever I wanted to go back, it kept sending me to the same place. It was such a hassle to find products, especially since I hadn't visited the site in a long time.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
6.0

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I bought makeup from Strawberrynet

E

7 reviews

10.0
Overall Rating
Would buy here again
Yes

Yeah, Strawberrynet rocks, eh? I had such a great experience ordering my makeup from them. Whenever I had an issue, they were super helpful, even calling me from Hong Kong! Mr. Jerry Lee was the best, so nice and helpful. Thanks a lot, Strawberrynet!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Misleading Total Price Display

C

1 reviews

7.0
Overall Rating
Would buy here again
Yes

It's really annoying when you think you're gonna pay a certain amount for your order, then boom, a bigger chunk gets taken from your account. Just happened to me when I was shopping online. The website showed $116 as the total price after a discount, but when I went to pay with Paypal, it suddenly jumped up to $129. I just want to know exactly how much I'm paying, you know? So it'd be nice if the system could just show the right price from the get-go.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
10.0

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Website easy, prices good, delivery fast

D

2 reviews

10.0
Overall Rating
Would buy here again
Yes

The website is so easy to navigate, I found everything I was looking for really quickly. The prices are great, so I can buy more without feeling bad about it. Plus, my order came super fast, I was really impressed. Thanks so much, Strawberrynet, you guys rock!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Easy navigation, huge product range, secure payment process

J

6 reviews

9.0
Overall Rating
Would buy here again
Yes

The website was super easy to use, eh. I found exactly what I was looking for without any trouble. They had a great selection of products to choose from, and I could compare them easily before I made a decision. I really liked how secure the payment process was, it made me feel confident that my information was safe. Overall, my shopping experience was great, no stress at all, and I had fun browsing around.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Makeup

L

18 reviews

8.0
Overall Rating
Would buy here again
Yes

So, I just bought something from this website and I gotta say, it was just alright. It's from Australia/New Zealand so I found it a bit tricky to figure out at first. But once I got the hang of it, I was pretty impressed by all the makeup they had. Not really a complaint, just thought I'd give a little nudge to make it more user-friendly for us Canadians.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Beauty products

O

11 reviews

10.0
Overall Rating
Would buy here again
Yes

As a regular customer of Strawberrynet, I gotta say, I'm always blown away by how many beauty products they have on their website. It's super easy to find what I need 'cause the site is so user-friendly. The products are top-notch, and I'm always happy with what I buy. Plus, their loyalty program is a great perk that keeps me coming back. All in all, I'm one satisfied customer who will keep on supporting this amazing online store.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Makeup and skincare products

S

20 reviews

8.0
Overall Rating
Would buy here again
Yes

I had to sign up again as a member, which was a little irritating. But I've used this website lots of times and always been happy with what I got. They have a good selection of makeup and skincare stuff, and the prices are pretty fair. Plus, the deliveries have always been on time.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Recent order

G

3 reviews

6.0
Overall Rating
Would buy here again
No

My recent experience with this website has been really disappointing and frustrating. I've been a loyal customer for a while now, but my most recent purchase didn't sit right with me. I used to get a 10% discount on everything, but out of nowhere, they took it away without even letting me know. And to make matters worse, they made a mistake in their system and ended up canceling my whole order without telling me why. It's like they think they can do whatever they want without caring about us customers. The way they treated me was disrespectful and shady, and it's just sad to see a company act like that.<br><br>But, to be fair, after I complained, they did deal with it quickly and tried to make things right. It shows that they do care about us customers to some extent, but their initial actions were still not okay.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

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Average quality products

T

2 reviews

7.5
Overall Rating
Would buy here again
Yes

I gotta say, my experience with this online store was pretty average. The products were alright, nothing too impressive though. The service was okay, not amazing but not terrible either. The prices were pretty good, so no complaints there. Overall, it's a handy store to shop at since it's easy to find what you're looking for. The only downside is the so-so delivery times, which can be a little annoying. But all things considered, it's not a bad choice to keep in mind.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
6.0

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Bought makeup

E

16 reviews

10.0
Overall Rating
Would buy here again
Yes

I absolutely love getting my makeup from this place! The website is so easy to navigate and if there's ever an issue, they always respond quickly and are really friendly. I've been shopping for makeup here for years and all their products are legit!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Skincare and beauty products

L

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been shopping on this online store for a while now, and I always have a great experience with every purchase. The website is super easy to use, so I can quickly find and order my favorite skincare and beauty products. I love that the products always come as expected and in perfect condition - it takes away the stress of online shopping. Plus, the loyalty discounts are a nice touch and help me save money on the products I love. Overall, I'm really happy with the service and quality from this store, and I'll definitely keep coming back as a loyal customer in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

skincare products

A

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought some skincare stuff from this website not long ago, and I gotta say, I'm pretty happy with it. The items came quickly and were just what they said they'd be online. The prices were fair and I liked that there were a bunch of different brands to choose from. All in all, I'm really happy with how it all went down and I'll definitely be shopping here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Expensive products from Estee Lauder

W

26 reviews

7.5
Overall Rating
Would buy here again
Yes

Oh my goodness, I can't believe how expensive some of the items from Estee Lauder are getting! Like, honestly, I've seen them for way cheaper at Chemist Warehouse. Why would I want to spend more money when I can get the same thing for less, you know? It's just not fair, eh?

Detailed Ratings

Order
8.0
Service
10.0
Price
4.0
Delivery
8.0

Do you already have an account?

Order history

K

9 reviews

8.0
Overall Rating
Would buy here again
Yes

I really like that I can easily see what I've bought before on the website. It makes it super easy for me to buy things again without any trouble. But, I did notice that the price of the thing I bought before went up a lot. So, I ended up getting more of it just in case the price goes up again. I wish I had bought more of it before the price change and I hope it doesn't go up again in the future.

Detailed Ratings

Order
8.0
Service
10.0
Price
6.0
Delivery
8.0

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About Strawberrynet

Strawberrynet is an online retailer specializing in discounted beauty and skincare products, offering a wide range of items including makeup, fragrances, hair care, and skin care products. Established in 1998, it has grown to become one of the largest online beauty stores globally, providing products from over 800 brands to customers in more than 200 countries. Strawberrynet is known for its commitment to providing high-quality products at competitive prices, along with free shipping worldwide on every order without a minimum spend requirement. The company has gained a reputation for its excellent customer service, easy navigation, and hassle-free return policy, making it a popular choice for beauty enthusiasts seeking premium products at discounted prices.

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Contact Information

🌐 Strawberrynet.com

Categories Strawberrynet

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Last update: November 29, 2024

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