RONA - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (26)
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Unopened item return policy
Unopened item return policy
Returns & RefundsI tried to return something unopened after 90 days, and the store wouldn't take it with just a receipt. It's a total scam, so I'm going to shop somewhere else from now on. I'll get the supplies for my garage from another store. Definitely not coming back here!
3 lights purchase
3 lights purchase
Returns & RefundsOh man, RONA's online service is the worst. I bought 3 lights and one of them arrived all broken and missing parts. Can you believe it? They want me to drive back to the store, wait forever for a return approval, then order a replacement and hope it's okay. Why can't they just send me a complete light and I'll return the broken one? So frustrating. Amazon would never pull this on me, they're gonna crush RONA. I'm done with them, never buying anything from there again!
Light bulbs
Light bulbs
Returns & RefundsSo, I went to RONA to get some light bulbs, thinking they were awesome. But guess what? They turned out to be the wrong size when I got back home. I tried to take them back, but they were like, nah, can't do it without a physical receipt. I mean, who still carries receipts these days? And get this - they offered me store credit for less than what I paid, even though I just bought them that same day! Now I'm stuck with these useless light bulbs. Ugh, RONA needs to update their return policy, seriously.
About RONA
RONA is a Canadian retailer of home improvement and construction products and services. Founded in 1939 as "Les Marchands en Quincaillerie" (The Merchants of Hardware) in Quebec, it grew from a group of independent hardware stores into one of the country's leading chains of its type. The company expanded through a series of acquisitions and store openings, becoming a significant player in the Canadian home improvement market. RONA was acquired by Lowe's, an American retail chain, in 2016, further expanding its footprint in Canada. The brand operates several types of stores, including large "big box" locations and smaller traditional outlets, catering to both professional contractors and do-it-yourself consumers. Its product offerings include construction materials, tools, gardening products, and home renovation items.
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Last update: November 29, 2024
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