RONA - Reviews and experiences

I got some latches that were supposed to come in packs of 5, but they only had 1 latch in each one! What a rip off! I called customer service and they said they'd send me the missing latches, but then they changed their minds and decided not to send anything. Rona scammed me!

I bought some smart door sensors from your website not too long ago. The whole ordering thing went smoothly and I got a confirmation right away. But when my package arrived, I was kind of bummed out. The stuff inside wasn't what I was hoping for. One of the sensors looked like it had already been opened or returned before, with the seal broken and the box messed up. The other one was all dusty, like it had been chilling on the shelves for ages.

I bought a shower online for $3,140 and was super excited for it to arrive. But when it finally did, I was so bummed out because it looked nothing like the pictures on the website. The colors were all off, and the quality was way less than I was expecting. I had to dish out more money to get an expert to set it up for me, which was a pain. When I reached out to customer service, they tried to offer me just $100 at first, can you believe it? After going back and forth for almost an hour, they finally upped it to $200. It was such a frustrating and disappointing experience. I also noticed that the reviews on the site seemed kinda filtered, so now I don't even know what to trust anymore.