RONA - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (26)
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Home renovation supplies
Home renovation supplies
PriceI went to the store the other day to get some stuff for my home reno project. The store was advertising a sale where "almost everything" was supposed to be 60% off, but turns out that was not the case at all. Only a few things were actually discounted by that much, which was kind of a letdown. They should have just said "almost nothing 60% off" instead. But hey, I still managed to find what I needed for my project, even if I had to pay full price for it.
Recent online purchase during sale event
Recent online purchase during sale event
PriceI just made an online purchase during a sale and I gotta say, the customer service was a huge letdown. I placed my order, saw the charge on my credit card, and then...nothing. When I reached out to customer service, they said they wouldn't honor the sale price because the event was over for that item. They also brushed off the charge on my credit card, saying it would disappear in a week or two. This lack of responsibility and not caring about customer satisfaction is just not cool.
About RONA
RONA is a Canadian retailer of home improvement and construction products and services. Founded in 1939 as "Les Marchands en Quincaillerie" (The Merchants of Hardware) in Quebec, it grew from a group of independent hardware stores into one of the country's leading chains of its type. The company expanded through a series of acquisitions and store openings, becoming a significant player in the Canadian home improvement market. RONA was acquired by Lowe's, an American retail chain, in 2016, further expanding its footprint in Canada. The brand operates several types of stores, including large "big box" locations and smaller traditional outlets, catering to both professional contractors and do-it-yourself consumers. Its product offerings include construction materials, tools, gardening products, and home renovation items.
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Last update: November 29, 2024
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