RONA - Reviews and experiences

Oh man, let me tell you about the Rona.ca Locker System - it's a total lifesaver for when you need to grab your stuff quick. No more hanging around the store waiting for them to track down your things, the lockers are super efficient and make things so much easier. I've placed a couple of online orders and every time my stuff was ready to pick up right on time. Getting that email notification when everything's ready is a really nice touch, saves me a bunch of hassle. Though I gotta say, there were a couple instances where my items weren't ready for pick up when they were supposed to be, super frustrating. But overall, I'm a big fan of the locker system and the convenience it offers.

I ordered a sink from this place and they said it would be delivered in 3-5 days, but it's actually been over a month. My tracking status still says "processing." I've called their customer service three times, and every time they just tell me stories and won't let me talk to the warehouse. It's super annoying how this company is operating. It feels like they're slowly going downhill and will probably end up going out of business.

On September 22nd, I bought a toilet from your website. The delivery details were a bit unclear because it was handled by a separate transportation company. RONA didn't keep us updated on the delivery, and we couldn't get a hold of them. So, we had to organize the delivery on our own with another company. The toilet was supposed to arrive on October 10th.