Newegg - Overall Rating based on 29 reviews
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Computer monitor
I used to really like shopping on Newegg because they had a lot of stuff to choose from and my orders always came super fast. But then, I saw this computer monitor that I wanted to buy. When I checked the prices, I realized that Newegg was charging way more for the same monitor than other stores. It was a letdown and now I'm not sure if I want to keep shopping on their site.
Motherboard purchase
This website has a good variety of products, but I was kinda let down by the fact that there's no French language support. It's frustrating trying to use a website when you can't understand what's being said. I know English is super common, but it would be nice if they offered options for other languages too.
My stuff arrived all in one piece!
I just received my order and it was all good! Nothing was missing or broken. The customer service was really friendly and helpful when I had some questions about my order. The prices were great and the delivery was super quick too!
Laptop replacement experience
I recently bought a laptop from an online store and had some issues with backlight bleeding. Newegg.ca agreed to return the laptop at first, but later said they couldn't replace it because they didn't have it in stock. Then they put the same laptop back on their website at a much higher price. I tried reaching out to their customer service, even supervisors, but didn't get a good solution. I was really disappointed and frustrated with how they handled everything. Their replacement policies don't seem clear and might make customers feel like they're being tricked.
PC items for 3000$
I ordered a bunch of computer stuff that cost a fortune, but the delivery guy just dumped it outside my place and someone swiped it. And now the delivery company and Newegg are no help at all.
Gift Card Purchase
I got a gift card for Christmas and I was excited to buy some cool stuff on this site. I live pretty far away, but seriously, $84 for shipping on a small item? I'll just use my gift card, but I'm definitely going to let all my friends know about this.
Graphics card purchase
Hey folks, just a heads up about this website where I got this awesome graphics card. Seems like they might be deleting negative reviews, which is kinda sketchy. A bunch of one-star reviews have magically disappeared, and I even wrote two reviews that never showed up, even after waiting two months! Feels like they only want positive feedback to be visible, and anything critical gets hidden. Not really fair in my opinion, pretty shady if you ask me.
Recent order split into 3 shipments
The call center staff over at Newegg are so frustrating, eh. My recent order was a huge hassle, eh. Spent forever on the phone with support trying to figure out where my stuff was. Finally got some tracking numbers for 3 out of 4 items, but that 4th one is still a mystery. Can you believe it's been 2 days and it's still stuck in "packaging"? Like, seriously, how long does it take to wrap up a package, eh? The lack of organization is getting on my nerves, eh. And to top it all off, the supervisor I talked to, Andrea, straight up hung up on me after saying they'd transfer me to someone else. It took a bunch of calls and hours on hold before I finally got some answers and tracking numbers for all my stuff. Just hoping it all gets here soon, eh.
Recent network switch purchase
I recently bought a network switch for a project I'm working on and needed it really quick, so I chose faster shipping. But when I checked the tracking info, I saw that it was going to take longer than I thought. I called customer service and they said they only do ground shipping. They ended up refunding my shipping cost even though I didn't ask, which seemed strange. I asked for a rush replacement with faster shipping but they said no. I also asked about getting compensated for any penalties I might face because of the delay, but they only offered a small amount. I was expecting better service and more flexibility from Newegg in this situation.
$2000 computer purchase
I recently bought a $2000 computer from Newegg.ca and unfortunately, it crapped out after just two months. When I reached out to customer service, they told me I had to deal with the manufacturer directly for any fixes. The manufacturer, who's in another country, wanted me to cough up the cash for shipping to and from their place for the repair. They also suggested I insure the shipment in case anything happened during transit. This whole lack of care and service is super disappointing, especially since I dropped a lot of cash on this computer. I asked for a refund instead, but the manufacturer wasn't willing to budge. This whole ordeal has left me feeling frustrated and unsatisfied with both Newegg.ca and the manufacturer. I definitely wouldn't recommend them to other Canadians.
Motherboard, CPU, and RAM purchase
I ordered a motherboard, CPU, and RAM from Newegg. I got the motherboard and CPU, but Purolator left the box outside in the snow for 3 hours before telling me about the delivery, so it got all wet. The RAM has been just sitting in the warehouse for 7 days without being sent out, so I can't finish building my PC. I called customer support and talked to Amanda, who was really nice and helped me out with my issues about Purolator and quickly got a replacement order on the way.
CPU Purchase
Just bought a new CPU for my Mac and found out it's the wrong one. I contacted their chat support to try and get a refund or exchange, but they were so unhelpful! Now I have to sell it online and end up losing money. I definitely won't be using their site again!
HDMI to mini display port cable
I bought a HDMI to mini display port cable from Newegg not too long ago and it ended up not working properly. When I tried to contact customer service about getting a refund, it was tough because of language issues and they even asked for video proof of the problem which seemed unreasonable. It was really frustrating and disappointing to deal with the lack of understanding and cooperation.
High-end PC components
I recently bought some top-notch PC parts for $4000, but I was really let down by the packaging. Like, there was no cushioning inside the box, and some of the boxes were all squished. I was super bummed out about it. I mean, for dropping that much cash, I was hoping for better packaging, y'know? I think I'll steer clear of buying from them again.
Graphics card
Newegg.ca has always been great for me. The shipping's quick and the prices are reasonable. I've never had any problems with my orders - they're always well-packaged and come in perfect shape. I usually only buy from reputable sellers on there.
Graphics card purchase
Newegg might be getting some negative reviews because of third party sellers, but I've been a loyal customer for over ten years and have never had any issues. I always make sure to buy directly from Newegg to avoid any potential problems. I've bought all sorts of things from them including PC parts like drives, graphics cards, CPUs, RAM, motherboards, fans, cables, adapters, hard drives, and WiFi routers, and I've always been happy with what I got. I've spent a lot of money over the years with Newegg and they've never disappointed me. Right now, I'm looking to get a new graphics card and Newegg is where I'll go for the best options.
Pre-built PC
Hey, so I ended up getting this super expensive gaming PC from Newegg's own brand in January 2022. Supposed to be top of the line, worth $4000, but man, it was a disaster. First of all, the RAM that came with it was only 16GB, which is way too low for gaming. Had to upgrade it to 32GB myself, but then I lost my warranty. Not fair, right? And then, the video card they gave me was from GIGABYTE, which isn't exactly top tier. It was glitchy from the beginning and eventually crapped out completely. ABS, the company that made the PC, wouldn't swap it out. And when I reached out to Newegg Canada for help, they were basically useless. They wouldn't replace the parts or the whole PC, even though it was under a one-year warranty. Total rip-off!
Graphics Card Purchase
Hey everyone, just wanted to give you a heads up about this site. I bought a graphics card from here and it turned out to be a total disaster. It was super low quality and not even real, can you believe that? I basically got scammed and ended up wasting my money. The sellers here seem to be from China and honestly, they're not looking out for you. So do yourself a favor and avoid this sketchy website.
Online PC parts
As a customer at this online store, I just have to say I don't get why some people are giving low ratings. For me, I've always had amazing service here. The prices are really good, it's hard to find a reason to go somewhere else for PC parts. Normally I try to shop local, but this online store has become my go-to for buying PC components in Canada. I think some folks might be mixing up this Canadian company with the one in the US, or maybe they're accidentally buying from the marketplace. I had a bad experience there once, got a fake WD SSD and was worried about shopping online again. But the customer service team was quick to help, gave me a return label and a full refund, showing they really care about making customers happy.
High-end headphones purchase
So I decided to treat myself to a fancy pair of headphones from this online store, and let me tell you, it was a total disaster. When the package finally showed up, the original box was way too big, and my poor headphones were all squished inside. And to top it off, they were open box items - not cool considering how much I spent. I got in touch with customer service, and they said they would give me a refund once they saw pictures of the damaged package. It's been more than a week now, and still no fix. Every time I call, I'm stuck waiting on hold for over an hour, like they're trying to rip me off. I'm definitely never shopping here again, that's for sure.
Review with most votes
Computer monitor
I ordered a computer monitor from this website and I was pleasantly surprised by the prices. Even though the monitor didn't come directly from the website, it arrived in go... Read onBy: Brekke