Jonathon Ebert

So I decided to treat myself to a fancy pair of headphones from this online store, and let me tell you, it was a total disaster. When the package finally showed up, the original box was way too big, and my poor headphones were all squished inside. And to top it off, they were open box items - not cool considering how much I spent. I got in touch with customer service, and they said they would give me a refund once they saw pictures of the damaged package. It's been more than a week now, and still no fix. Every time I call, I'm stuck waiting on hold for over an hour, like they're trying to rip me off. I'm definitely never shopping here again, that's for sure.