Modlily - Reviews and experiences

Ordered cover up pants and a cover up dress. Quality is horrible. Didn’t like pants and dress had large stain on it. Requested refund (process and customer service is horrible). They said they would replace the dress and I did not have to return it so I returned the pants. After I had tried them on I immediately put them back into their original packaging and mailed them. They are refusing to refund my money as they are saying they are not in good condition and have to be destroyed. Outright lie. Then they told me that the dress was out of stock and that I have to return it at my expense for a credit. This item was defective. I should not have to pay to return it, and I told them I do not want a credit I want a refund. They are refusing. This is a horrible company.

OMG, you guys, don't even bother buying anything from that place, they're total scammers. My family bought a swimsuit that didn't even fit, so we tried to return it. But they were like, sorry, you can only get store credit and they even charged us to print the return label. And on top of that, they gave us less money back than what we originally paid. It's such a joke.

I recently bought a top from an online store and I was so happy with how nice it was! It was even better than I thought it would be and the quality was amazing. I'd definitely suggest checking out this store if you want some cute and budget-friendly clothes!

I couldn't believe how quick the person on the chat replied to me! They were so friendly and helpful, and fixed my issue right away. I wish every company had customer service like this, it was amazing!

I had such a smooth experience verifying my order using live chat. Alice was amazing and answered all my questions so quickly. I'm excited to get my new swimsuit!

I just bought some shirts from this online store and they all turned out great! The quality is top-notch, with strong stitching and durability. And to top it off, my last order arrived super quickly - only 2 weeks instead of the usual 4-6 weeks. I've been really happy with all my purchases from this store, that's for sure.

This swimsuit is amazing! It fits so well, the material is really soft, and the design is just so nice. Plus, the cover shirt that came with it is the perfect final touch to complete the outfit. I'm really happy with my purchase!

Hey there, Canadian shoppers! Just a heads up - if you need to return something, you might end up having to pay for shipping to the US out of your own pocket. And to make matters worse, if the product is low quality, it feels like adding salt to the wound. It's annoying that the item was shipped from somewhere in Canada originally, but now we have to send our returns across the border to the US. It's just not logical and definitely a pain.

I've been happy with how quickly my orders have arrived and the good shape they've been in. Just did my first exchange and return, hoping it all goes smoothly.

I'm so frustrated with my order delivery situation right now. It's been 7 weeks and I keep getting different information every time I try to ask through their live chat. The tracking number they gave me doesn't even help because there are no useful updates. Finally today, they said I can get a refund or have my order resent. But if they haven't even shipped it yet, why offer to resend it? I'm just really disappointed with this whole experience as a customer.

I was a bit unsure about getting a bathing suit online, especially from a company in another country, but I decided to give it a shot. They were great at keeping me in the loop about my order through email. When the bathing suits arrived, I was really impressed with the quality. I did have to send one back, but getting a refund was easy and fast. All in all, I'm super happy with how everything went and I'll definitely be coming back for more in the future.

I bought three tops from this website not long ago, and let me tell you, I am super happy with my order. The tops looked just like they did on the website, and the quality is amazing. The fabric is so soft and feels great on the skin, making it super comfy to wear all day. Whenever I wear these tops, I get lots of compliments, and I'm already looking forward to ordering more stuff from this website. I'm a satisfied customer overall, and I definitely suggest this website to others.

I was a bit unsure about ordering clothes online, but I decided to go for it a few months back. I gotta say, I was pretty happy with the quality of the fabric and how spot-on the colors were compared to the pics on the website when my order showed up. And bonus, the sizes actually fit! That's always a worry with online shopping, right? I just placed an order for some swimwear and I can't wait to get my hands on it. So far, my shopping experience has been pretty good.

I wanna give you all a heads up as a customer who was really let down by this company. I decided to order some swimwear, but then I saw some bad reviews on Reddit and instantly regretted it. So, I cancelled my order super fast, like within 15 minutes. But then Modlily said I’d get my money back, but that didn’t happen. They told me I could get store credit but I wasn’t interested in that at all. I even showed them proof from our chat that I cancelled, but they still wouldn’t refund me. I got my bank involved and showed them more proof, but Modlily didn’t keep their promise. They didn’t even send me the product, but still wouldn’t give me my money back. It’s really disappointing and unprofessional how they handled the situation. It’s just so frustrating.

As a plus-sized woman, it can be real tough to find clothes that fit right and look good. But let me tell you, I took a chance on ordering 3 tops from this online store, and I am blown away. They fit like a dream, super stylish, and made from comfy material. I couldn't be happier with my buy. Actually, I was so pumped about it that I hopped right back online to order more. If the next ones fit as great as the first three, you better believe they've got a customer for life in me.

My first time ordering from this company was amazing. I got a bathing suit and a jumpsuit and they both turned out way better than I had expected. The bathing suit fits perfectly and looks so good, and the jumpsuit is even nicer than I thought it would be. Even though the delivery took a little longer than expected, I was really happy with my order. The quality of the clothes was way better than I thought it would be, so I'll definitely be ordering from here again.

I bought two things and had no trouble returning them. The swimsuits are made with really good stuff, much better than the ones on that other site - the fabric doesn't feel cheap at all. I'm a satisfied customer and definitely plan on buying more things based on how it went the first time.

I just bought three things from this website - two swimsuits and a cute cover-up dress. The swimsuits fit like a dream, and I'm already planning a beach day. The dress is super stylish, and I can't wait to show it off on my next hangout with friends. The company was great at keeping in touch, and now I'm already thinking about what to buy next!

I really like your clothes! It's too bad there are no free returns for us Canadians. Sending stuff back costs, like, $25! I had a bathing suit I wanted to exchange, but I was worried it wouldn't fit. If returns were free, I totally would have exchanged it.

I just bought my first bathing suit online and I'm so happy with how it turned out! It fits perfectly and even better than I imagined. The quality is amazing, and I couldn't be more pleased with my purchase. On top of that, it arrived earlier than I expected, which was a nice surprise. All in all, I'm really happy with how everything went.