All reviews of sylvan
Review about: Modlily
I got a super quick reply on the chat!
I couldn't believe how quick the person on the chat replied to me! They were so friendly and helpful, and fixed my issue right away. I wish every company had customer service like this, it was amazing!
Review about: OneTravel
Booking flight, good prices
Hey there! Just wanted to take a moment to say thanks for making it really easy for me to book my flight and get some great prices. I mean, seriously, it was a breeze to find exactly what I was looking for without having to spend ages searching. I'll definitely be using this service again in the future because it was just so convenient and saved me a bunch of time. Keep up the awesome work!
Review about: Entertainment Earth
Funko Pop arrived damaged
My Funko Pop came in the mail with a squished corner, even though it was wrapped in bubble wrap and the box was fine. I tried calling during the day but waited on hold for 24 minutes and eventually just gave up. I also sent emails and left messages, but it took a whole week for them to get back to me. They said I could send it back for a refund if they approved it, or I could keep it with a discount. I wasn't happy with that solution because it felt like they weren't owning up to their shipping error.
Review about: Mackage
Online purchase of 2 items
The customer service at this store is just awful. I bought 2 things online and they came to me with DHL. When I needed to send one back, they said to use FEDEX instead, even though it wasn't what I wanted. They said I wouldn't have to pay duty fees, but then DHL sent me a bill for duty on both things. I've been trying to fix this with DHL and the store, but all I get are empty promises from someone named Rania El Hadraoui. That's no way to treat your customers.