Master & Dynamic18 reviews
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MA-770 speaker purchase
So, I bought these two MA-770 speakers back in 2021, eh. Cost me $1,199 each, you know? Anyway, fast forward just over two years, and one of them decides to call it quits on me. Pretty frustrating, eh?
So, I decided to reach out to the website for some repair services. They had mentioned before that they did out-of-warranty repairs for a fee. But after going back and forth with customer service, turns out they couldn't fix the speaker after all. They basically told me it was a mistake to even offer that service.
So now I'm stuck with this pricey paperweight that only worked for a short time. Just my luck, eh?Headphones
I recently bought a pair of headphones from this company and I gotta say, I was a bit unsure at the beginning because there were some security steps in place. They needed me to confirm my identity which made me feel a bit wary, but in the end, I realized it was for my own safety. Once I gave them the info they needed, they processed my order pretty fast. Though, I was a little let down when my order came through economy shipping instead of express priority like I picked. Still, the customer service was top-notch and really quick to respond, even with the time difference between Paris and New York. Overall, I was happy with my purchase.
High-end headphones
I bought these fancy headphones thinking they'd be great, but they crapped out on me real quick. So, I contacted customer service for help, but they were no help at all. They just wanted me to buy another pair at a tiny discount, which I thought was not cool at all.
My earbuds broke in less than 3 months
My earbuds broke in less than 3 months and when I tried to reach Customer Service, I just couldn't get through to anyone. The quality is really bad and it seems like they know it because they won't even respond. I definitely won't suggest this product line, it's just not worth it. Save your money and grab some cheap earphones instead, they'll likely last longer.
MW08 wireless earbuds in Toronto
I bought the MW08 wireless earbuds in Toronto to use while I'm running. The sound was good, but I thought the features were a bit lacking and the app that came with it was pretty basic.
New headphones
These headphones are just awesome, eh? The sound quality is unreal - super clear with just the right mix of bass and treble. Plus, the design is sleek and stylish, so they're not just practical but also a trendy accessory. And they're comfy too, eh? Adjustable and cushioned for hours of wear without any issues. Overall, a great buy that I totally recommend to anyone in the market for top-notch headphones.
MW08 headphones purchase
These MW08 headphones are so amazing! I just bought my second pair from this company, and I am once again so impressed by how great their products are. The sound quality of these headphones is just unbeatable - the sound is clear and the bass is deep, it really makes you feel like you're right in the middle of your music. And not only do they sound great, but they also look really nice and classy. The customer service was excellent too, the staff was so helpful and friendly. I'm already looking forward to buying more from this company - they've definitely got me as a loyal customer now!
MW08 Sport earbuds
I got these MW08 Sport earbuds from a store, but they only work in one ear and now they won't fix them or honor the warranty. It's like they don't even care about us customers or checking the quality of their products. What a rip-off, eh!
Overpriced headphones
Honestly, I'm so bummed I wasted a bunch of money on these headphones ‘cause they crapped out on me after just a few uses. The customer service I got was a total letdown. They told me the defect in my headphones, even though I babied them, couldn't be fixed, so now I gotta fork out more cash for a new set. This whole thing really soured me, and I'd tell others to really think it over before buying these headphones.
Quick and Frustrating Purchase
I messed up by not checking reviews before buying from this company. I got headphones for Christmas, but had to send one pair back in early January. Even though I showed them proof that it was delivered on January 3rd, I still haven't got my money back as of February 3rd. Customer service keeps blaming the warehouse being slow, but this whole thing has been super annoying. I'd suggest everyone stay far away from this company.
Wireless earphones
So, eh, the first time they broke, they sent me another pair. But then those ones broke too, eh! When I asked for a refund, they ghosted me and tried to give me a different color instead, eh. The battery life is so short, only an hour tops! Total rip-off, eh. Don't buy!!
Bluetooth headphones purchase
I recently got a pair of Bluetooth headphones from this company, and I gotta say, I'm really disappointed with my purchase. The prices are way too high for what you actually get, and the warranty they promise is pretty much useless. I bought the headphones in August 2020, and by March 2021, the microphone stopped working. When I reached out to customer service, they told me it might be because I was using the headphones with an Android device, even though their products are apparently made for Apple devices. This info wasn't anywhere on their site, so I felt like they tricked me and didn't treat me right as a customer. Plus, they wouldn't honor the supposed 2-year warranty, so now I'm stuck with a product that doesn't work and a bad taste in my mouth.
Wireless earbuds
These earbuds just aren't cutting it for me. They keep disconnecting and there's a lag when I'm trying to jam out to tunes. And don't even get me started on the noise cancelling – doesn't even work! The bass is basically non-existent. I tried to get a replacement, and all they offered was a used one instead of a brand new one. So stingy!
High-end earbuds
The whole "limited 2-year guarantee" thing is just a joke. These earphones only lasted about a year before they crapped out on me. And when I called customer service, they had the nerve to ask for the original receipt, like it's still the '90s or something. Just having the box with the serial numbers wasn't good enough for them. It's so annoying to drop over 300 euros on what's supposed to be a top-notch product, only for it to go kaput in less than a year. This brand's way of doing things is so old school and not cool in today's world market.
Overpriced headphones
These headphones are just not worth the high price they're asking for. The customer service was so unprofessional, and don't even get me started on the lack of documentation for customs clearance - it's been a total headache. And let's not even talk about the sound quality! For the amount I paid, it better be top-notch. If it's not, I am definitely returning them, no doubt about it.
Headphones
The customer support I got from the team was amazing. When I had questions about my headphones, they were quick to respond, super polite, and they really went the extra mile to make sure I was happy with my purchase. They listened to me and made me feel important. I was really impressed by how they worked efficiently and were dedicated to giving great service. Thanks a lot for helping me out with my headphones, it means a lot.
Wireless headphones
Just like what the review from the UK said, I had really high expectations for the wireless headphones I bought. But man, was I let down big time. They took my money and didn't even give me the goods, plus they were terrible at keeping in touch. Now I'm stuck here trying to get my cash back with no end in sight. It's really too bad that a product that was hyped up so much turned out to be a total bust. Be careful not to get roped in by all the hype and lies in ads.
Faulty ear buds, poor customer service
My experience with this company has been terrible. I used the earbuds for a short time and my left one cracked, fell out, and stopped charging. When I asked customer support for help, they weren't very helpful. They kept telling me to do hard resets that didn't fix the problem. It's obvious this company doesn't value its customers or uphold its guarantee. I strongly recommend not doing business with them.
About Master & Dynamic
Master & Dynamic is a New York-based premium audio company known for designing and producing a wide range of sound tools including headphones, earphones, and speakers. Founded in 2014 by Jonathan Levine, the company aims to blend high-quality materials, such as stainless steel and leather, with rich sound to cater to audiophiles and music enthusiasts. Master & Dynamic distinguishes itself by focusing on craftsmanship, innovation, and a commitment to superior sound quality and design. The company has also engaged in several collaborations with leading brands in fashion, art, and technology to create unique, limited-edition audio products.
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Categories Master & Dynamic
Online shopping | Multimedia, subscriptions & magazines | Electronics & Hardware
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Seite online seit: October 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Faulty ear buds, poor customer
My experience with this company has been terrible. I used the earbuds for a short time and my left one cracked, fell out, and stopped charging. When I asked customer support for... Read onBy: Dudley Willms