Arturo Ferry

The whole "limited 2-year guarantee" thing is just a joke. These earphones only lasted about a year before they crapped out on me. And when I called customer service, they had the nerve to ask for the original receipt, like it's still the '90s or something. Just having the box with the serial numbers wasn't good enough for them. It's so annoying to drop over 300 euros on what's supposed to be a top-notch product, only for it to go kaput in less than a year. This brand's way of doing things is so old school and not cool in today's world market.