Marks and Spencer - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (38)
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Mid-coffee alert
Mid-coffee alert
OverallI was mid-coffee when my banking app lit up with a withdrawal from Marks & Spencer — odd, because they’d just been sorting a refund. Cue a few frantic calls and some exasperated sighing. The weird bit was that the charge didn’t match any of my orders, so I assumed a mix-up or worse. Felt a little better when their finance team said they were investigating (tiny relief). Not ideal — check your statements and hang on to receipts, honestly.
About Marks and Spencer
Marks and Spencer Group plc (M&S) is a major British multinational retailer headquartered in London, England. Specializing in the selling of clothing, home products, and luxury food products, M&S was established in 1884 by Michael Marks and Thomas Spencer in Leeds. It grew from a single market stall to become an internationally recognized retailer. M&S is known for its commitment to quality, value, service, innovation, and trust, aiming to offer its customers high-quality products across its multiple departments. The company has a significant presence both in the UK and internationally, operating through both physical stores and an online platform, serving millions of customers worldwide.
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Categories Marks and Spencer
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Last update: November 3, 2025
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