Lululemon Reviews
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Activewear
I gotta say, I was pretty disappointed with my recent time as a Lululemo resident. I hopped on that Black Friday sale train and made an order on November 28th, but my order has been stuck in "awaiting collection" mode ever since. To top it all off, the item I ordered is now out of stock. When I reached out to see what was up with my order, I got this condescending response from one of the "educators" telling me to pick a different item, and wouldn't you know it, the alternative was way more expensive than what I originally wanted. This whole situation feels fishy to me and has left me feeling pretty annoyed and let down by the brand.
$400 jacket
I spent a whopping $400 on a jacket that ended up being total junk. The quality was terrible and there was even a defect. I contacted them and they said they would send a return label in a few days, but it's been months and still nothing. It seems like they enjoy overcharging for lousy products and have no responsibility for fixing their mistakes. Save your money and shop somewhere else, folks.
Yoga leggings
I ain't ever gonna buy from this company again. Been stickin' with another activewear brand for ages, but thought I'd switch it up this time. But dang, the customer service was terrible. The person I chatted with was no help at all and kinda brushed me off, got me all worked up and feeling like nobody had my back. And don't even get me started on how painfully slow the delivery was to the UK. Ended up just bummed out by the whole shopping ordeal.
Comfortable high-quality athleisure wear
I gotta say, this place might not be the cheapest for athleisure wear, but you definitely get what you pay for. The clothes are super comfy and made from top-quality material. And can we talk about the brand name? It's so stylish. It feels like a total flex knowing you're decked out in this gear from head to toe.
Order UK02253415
I placed an order recently, expecting to get my stuff on time. But, turns out, the courier never even picked it up - lost in the sauce. So, I chatted with customer service online, got cut off after they promised a refund. But, here I am, still waiting on that email for the refund, and my order? Still says 'Shipped'. The lack of communication from them is a rip-off, seriously frustrating. I just want my money back for an order that never even made it out the door. It shouldn't be this hard.
Overpriced activewear
The activewear I bought was really disappointing. After only a few washes, the sweaters and T-shirts shrunk and started getting all fuzzy. The colors faded fast, and everything ended up looking really cheap and worn-out. I was expecting much better quality for the price. I won't be buying from this brand again.
Super cool workout clothes
Big shoutout to the amazing folks at the store in Vancouver, Toronto, and on the website, eh! They are seriously the best. Super friendly and helpful, always with a smile, and never pushy about buying stuff. They're always willing to exchange things if they don't fit or you change your mind. And let me tell ya, their clothes are top notch. I've tried out the workout gear, sweatshirts, and coats, and they're all fantastic!
License to train linerless shorts
I've been a loyal customer for nearly ten years, buying lots of stuff from this company. But man, my last purchase of those Linerless Shorts was a letdown. They started falling apart after just a few wears, and when I tried to get help from customer service, I got no response at all. For a company like this, that's just not cool.
Yoga leggings and a sports bra.
As someone who's been shopping here for years, I've always loved the stuff this company sells. But I gotta say, I was pretty shocked when I heard about the new no-kids policy at the stores. It just doesn't sit right with me that I can't bring my kid along to try on clothes. It feels weird and kind of intrusive when a store worker is all up in my business, offering to help us when we're perfectly capable of doing it ourselves. This policy is a big bummer for me, because I really value being able to shop independently and privately with my child.
Leggings
I just bought a pair of leggings online and, get this, there was a thumbtack hidden in the fabric! Can you believe it? I contacted customer service, but they couldn't give me a good reason for how it got there. This whole thing has me wondering if the stuff they're selling is actually safe and reliable.
Purchased online workout attire
The service I got from this company was horrible. I ordered some workout clothes online and getting them delivered was a complete disaster. The delivery company they used kept delaying my package for four whole days, and they didn't even bother giving a real reason why. The customer service from both the delivery guys and the company itself was just terrible. Not only did the delivery service not help at all, but the company's support team took forever to answer me and asked me a bunch of pointless security questions instead of dealing with the problem. This whole thing has made me super irritated and disappointed with the way they handled everything.
Yoga pants, sports bra, and tank top
I'm really upset about the delivery I got for my order of yoga pants, a sports bra, and a tank top. The website said it would take 3-5 days, which already seemed long to me, but I was patient. Sadly, the items didn't come when they were supposed to, and now I'm feeling disappointed and annoyed. I paid top dollar for these products, so I was hoping for better service and dependability.
Overpriced leggings
Eh, these leggings are honestly a joke. They feel comfy and fit well, but the material is total garbage- they barely last a few weeks! When I contacted customer service, all I got was some canned response about their quality promise. For €120, these leggings are definitely not worth it. Save your cash and get something that won't fall apart after a couple wears, eh.
Clothing purchase
I just bought some clothes online the other day. But let me tell you, I was not happy with what happened. The prices on the website were all wrong! As soon as I added them to my cart, the prices shot up out of nowhere. I tried talking to customer service about it, but they didn't want to admit there was a problem. And to top it off, the 10% off code they promised me for signing up for emails didn't even work. It was such a letdown and now I'm just feeling annoyed and misled.
High-quality activewear
I've been a loyal customer of this activewear brand for so many years now, and let me tell you, their products have always impressed me with how long-lasting and top-notch they are. Lululemon has really shaken up the game by making sure they have sizes and styles for everyone. The Luon leggings have been a go-to in my workout rotation for over twenty years - I can't even picture a workout without them! But you know, I recently got myself a pair of Nulu leggings and man, oh man, was I let down by the quality. The fabric is just not up to par, it pills too easily and everything sticks to it like crazy, making it a chore to keep clean. I gotta admit, I was pretty bummed out by this experience since I've always held this brand to such high standards. But hey, despite this hiccup, I'll still keep on backing Lululemon and checking out what else they've got in the activewear department.
Online order
So, I just ordered something online and man, did things go south real quick. Like, I was waiting and waiting for this thing to show up, but nope - nothing was happening with my order for weeks. I finally got in touch with customer service, and get this - turns out there was a "system glitch" and they couldn't deliver my order at all. All they could offer was a refund, no product in sight. Plus, to top it all off, they wouldn't even stick to the sale prices I originally paid, so basically I got the short end of the stick. Honestly, the way they handled this whole situation just didn't sit right with me. So not cool, you know?
Lost delivery
I had a really bad time with the customer service at this store. I ordered something online and it got stolen. I had footage from my security camera showing the theft, so I contacted the Global Customer Experience team right away to explain what happened and shared the video with them. But all I got back was a generic response saying they would start an investigation that would take six days and promised to update me. Three weeks went by with no word, so I decided to reach out through their website's chat feature. Only then did I get an email saying they couldn't help me and wouldn't give me a refund. It's just not right how they didn't follow up or try to fix things for me.
Activewear leggings
I gotta tell ya, eh. I was pretty let down by that in-your-face ad I saw on TV, ya know? It didn't sit right with me, and to be honest, I won't be buying anything from your company again. That pushy marketing really rubbed me the wrong way, and I think ya should take a step back and rethink your approach if you wanna keep customers comin' back, eh?
Leggings and tank top
Eh, let me tell ya, the delivery from this place was a total gong show. Took forever for my order to show up, and when it did, the stuff was all sent separately, making things even slower. One item even showed up a crazy 2 weeks after they said it would. And don't even get me started on their sales - a total joke. Never had what I wanted in the right size in stock. Clearly, the service at this store has gotten worse lately, and I am just so let down by the whole experience, eh.
Leggings and a sports bra
Oh my goodness, I've bought stuff from here twice now, and oh my goodness, the service was like, the best ever! The folks working there were super friendly and helped me find the perfect leggings and sports bra. They even gave me tips on how to take care of my new gear. It was like shopping with my besties!
