Joybuy - Reviews and experiences

My recent experience with Joybuy was so frustrating. I ordered something from a third-party seller, and after waiting forever, they told me it was delivered to the wrong place in another province. Dealing with customer service was like talking to a robot - no help at all, just more waiting. Had to get the seller involved to finally get it sorted out.

I bought stuff from this company twice, but got nothing both times. I reached out to the delivery company that Joybuy uses, but they said they never got my orders. One time, I ordered a coat and was super excited about it. After trying to contact Joybuy many times, they finally said they'd give me a refund and gave me a deadline to reply. I quickly said I wanted the money back, but the next day Joybuy changed their mind and said they were still looking into it. Their actions are all over the place and they don't follow through, which is really disappointing.

I ordered new electric shaver heads back in October, but they never showed up. I reached out to customer service in November and they said my order got lost. Still no solution, just waiting for my refund. It's been a frustrating experience dealing with them, not worth the trouble at all. I'd recommend avoiding them completely.

I ordered this beautiful white crystal gold rose from the store for Mother's Day, but can you believe it ended up getting delivered to the wrong address in Westport, MA instead of Ohio? Now I've got to try and figure out how to get my hands on it or get my money back!