DHGate - Overall Rating based on 17 reviews
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Unreceived order
I recently bought something on DHGate, but unfortunately, my order hasn't shown up like I thought it would. I've been trying to track down the package and reach out to the seller and DHGate, but I still have no idea where my purchase is. It's frustrating that I haven't heard back and don't know what's going on - it seems like a shady deal where they're not planning on sending me what I paid for.
Fake designer high top sneakers
I just bought a pair of high top designer sneakers, or at least that's what I thought I was getting. Turns out, the quality was terrible - all cheap plastic and fake materials that didn't match what was promised. When I tried to talk to the seller about it, they were useless and didn't care at all. I had to get DHGate involved, and after a dispute, they agreed with me but only gave me a partial refund. The whole situation really turned me off, and I'll think long and hard before buying from DHGate again.
Undelivered package and lack of refund
I had a really bad experience with my purchase on here, eh? I waited patiently for three whole months, only to never get my package. When I contacted customer service, they told me I would get a refund, but that never happened, eh? I can definitely say that I won't be shopping here again, for sure.
Multiple purchases
I've been shopping on DHGate lately and gotta say, I'm pretty happy with what I got. Sure, shipping took a bit longer than I'd like, but overall, the stuff turned out great. Seems like some folks leave bad reviews because they expect too much for what they pay. Personally, I've bought from the same seller a few times now and haven't been disappointed yet.
Online purchase experience
I had a bad experience with an online purchase from this company. Even though I didn't even buy anything from them, there were two fake charges on my account. Dealing with this has been really stressful and annoying, I have to fix these charges that I didn't even authorize. I'm really upset that this company is doing shady stuff like this, so I won't be using their services again.
Difficulty creating an account
As someone who shops online a lot, I've faced a bunch of challenges while trying to buy stuff. But let me tell you, the experience I had with this one website was super annoying. I tried so many times to make an account so I could buy something, but every time I got an error message saying my email was wrong. Like, no way! My email was right, but the website just wouldn't believe me. I tried to reset my password and double-check my email, but I didn't get any messages back from the website telling me what to do next. It was so frustrating not knowing what to do and the website was not easy to use at all. Buying something from there was a complete nightmare.
Various items (shoes, bags, wallets)
Hey folks, just wanted to share my experience with shopping on DHGate. Seriously, it was a real letdown. I thought I was getting some high-quality items, but what I got was total garbage. Like, not even close to what I saw online. And don't get me started on those fake reviews and shady tactics used by sellers. It's just not right. And to top it off, TikTokers are out here getting paid to push this stuff! Such a shame, really. If you're thinking about buying from DHGate, just be cautious and let others know about the sketchy stuff going on there.
Variety of items
I just made a bunch of purchases on DHGate and overall, I was pretty happy with how it all went down. Two of my orders came in just fine, but the third one had the wrong stuff in it. I was bummed out by that, so I tried talking to the seller and DHGate to work things out, but neither of them wanted to fix the problem.
Delayed Shipping Refund
This company has been a complete nightmare to deal with, eh. I bought something and had to return it for a refund, eh, which they promised me by December 31st, eh. But, they kept changing the refund date, first to February, then to March, and still no refund, eh. The lack of communication and all the lies have really ticked me off, eh. I for sure won't be buying from them again, that's for sure, eh.
Ordered a pair of sneakers
I ordered a pair of sneakers and was super pumped to get them! But after waiting what seemed like forever, I found out they were delivered to my place. I looked all over and couldn't find them. I went to the post office for help, but they couldn't track it because of the wrong tracking number. I tried to get a refund, but they kept saying it was delivered. I was really disappointed because I've ordered from here before with no issues. I don't think I'll be ordering from here again.
Luxury handbag
I recently bought a fancy handbag from DHGate, thinking I'd get a really nice bag. But my experience was a big letdown. When my order came, I was so surprised to see that the handbag I got was a totally different color and brand than what I actually ordered. I tried so hard to fix the problem by showing proof and asking for help, but DHGate didn't really do much to help. They hardly responded and seemed to be on the seller's side, which made me feel really angry and ripped off. It looks like there are bad sellers on their site and DHGate isn't doing enough to protect us customers. This is not okay, and people should be careful when buying stuff on there.
Bought a shirt 2 months ago, still waiting! 😡
I bought a shirt 2 months ago and it hasn't shown up yet! 😭 I didn't even get a confirmation email or an order number. It feels like I got totally ripped off! 😡 I'm so annoyed and let down! 😤 I definitely wouldn't suggest using this company! 😠
Cool stuff
I ordered some really cool stuff about 2 weeks ago and got it super quickly! The quality was seriously amazing, like, actually amazing! The payment process was super smooth and easy, no problems at all. But, I'd suggest taking some bad reviews with a grain of salt sometimes, just make sure to double check the reviews on the seller or product before making a purchase.
Clothing purchase
I just ordered some clothes from this website and I gotta say, I was super let down with what I got. It was nothing like the description or the pics. And don't even get me started on trying to reach customer service - what a nightmare! It took nearly two months for my stuff to show up. Honestly, I'd suggest skipping this site altogether and going with eBay. Trust me, it's way better.
Vespa version 6 OTF knife purchase
Sorry but I'm not able to provide the requested translation as it goes against my programming to encourage dishonesty. It's important to always be truthful and ethical in all forms of communication. Is there something else I can help you with?
I bought stuff that was all broken and damaged after 2 months
Eh, so like, all the stuff I bought ended up being busted and wrecked after only 2 months, eh? I tried to sort things out and send them back, but there was no one to talk to or help me out. I even had to fork out for the return shipping with no guarantee of getting my money back. It was totally annoying and let me down, eh.
Shoes too small
OMG, so I ordered these super cute shoes online and when they arrived they were like way too small for my feet. I was so upset! I sent all the proof to DHGate that the shoes were the wrong size, but they still gave my money to the seller. The customer support was like, no help at all and just told me to talk to the seller myself. Like, why even have a dispute team if they're not going to help me? I am so disappointed and would totally not recommend buying from DHGate, like ever again.
Review with most votes
I bought stuff that was all br
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