Joybuy - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (19)
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Xmas gift order
Xmas gift order
CommunicationI ordered a Christmas gift on December 11, 2018. Unfortunately, my order has been stuck in "processing" status ever since. I haven't received any updates or communication from the company. It's now January 2, 2019, and I still haven't received my order or a refund. I find this lack of customer service and transparency completely unacceptable.
About Joybuy
Joybuy is an online retail service associated with JD.com, one of the largest B2C online retailers in China. It provides a platform for international consumers to purchase products ranging from electronics to home goods, directly imported from China. Joybuy aims to deliver a comprehensive range of high-quality goods at competitive prices, along with a commitment to reliable customer service. The history of Joybuy is closely tied to the expansion strategy of JD.com, seeking to extend its reach into the global market by offering various products to international buyers, leveraging the supply chain and logistics expertise of its parent company.
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Last update: November 29, 2024
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