Jenny Bird

Jenny Bird reviews

22 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
50%
Would buy here again
Ordering
7.6
Service
6.8
Pricing
5.6
Delivery
7.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Earrings purchase

9.5

"The service at this place was amazing! The staff helped me out right away and made sure I had a great shopping experience. The products were really..."

Critical

Chic bracelet

5.0

"If you want to save your time and money, I wouldn't recommend ordering from this company. Their customer service is terrible and they don'..."

Most Voted

Earrings

5.5

"I was so bummed about the earrings I bought lately. I mean, I took good care of them, made sure they stayed dry and all that, but after only a few ..."

Reviews (22)

Filter Reviews

Would buy here again:
Period:
Sort:

Chic bracelet

E

2 reviews

5.0
Overall Rating
Would buy here again
No

If you want to save your time and money, I wouldn't recommend ordering from this company. Their customer service is terrible and they don't seem to care if your order goes missing. I bought something from them and it never showed up. All they could say was they'll send me another one using the same delivery service. I suggest looking for another company with better service and prices.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

Do you already have an account?

Ring purchase

L

3 reviews

3.5
Overall Rating
Would buy here again
No

I got this ring recently and to be honest, it was a huge letdown. I spent a lot of money thinking I was getting something good, but after wearing it for just a week, it started looking really bad. The quality is terrible and now I feel like I just threw away my money. I wouldn't suggest buying from here if you're looking for something that will actually hold up over time.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
4.0

Do you already have an account?

Junk jewelry

B

10 reviews

3.0
Overall Rating
Would buy here again
No

I bought some jewelry and it was really awful, you know? Like, why would I even bother when I can find better stuff at Target? And let me tell you about the customer service - they were totally useless when my jewelry didn't match what I picked out. Such a waste of time and money, to be honest.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

Do you already have an account?

Necklace and bracelet

C

21 reviews

4.5
Overall Rating
Would buy here again
No

I've been a fan of Jenny Bird for a while now, but I have to say I'm pretty bummed about the jewelry I recently got. The Stevie necklace, which I was super pumped about, is already looking tarnished and dull. It honestly looks more like something I grabbed at a bargain accessory store, not the fancy brand I was expecting. And don't even get me started on the bracelet - the gold plating is almost completely gone after only a few weeks of wear. It's pretty obvious that their plating process needs some work, which is a shame because I really dig their style. But if the pieces can't even handle normal wear, what's the point of dropping cash on them?

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Earrings purchase

L

5 reviews

9.5
Overall Rating
Would buy here again
Yes

The service at this place was amazing! The staff helped me out right away and made sure I had a great shopping experience. The products were really top-notch and I'm so happy with what I bought. The earrings I got were so pretty and one-of-a-kind, just what I wanted. I'll definitely be coming back for more stuff later on.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Jewelry purchase

L

6 reviews

5.0
Overall Rating
Would buy here again
No

My experience with ordering from this company was not up to par. I bought some jewelry amounting to over $400 and was happy at first about the free shipping they mentioned. But then, they ended up charging me $10 for shipping without telling me before. When I tried to get answers from customer service, they weren't helpful or personal. The lack of clear information and communication about the extra fee made me feel annoyed and let down. Because of this, I don't trust this company anymore and won't buy from them again.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

Do you already have an account?

High shine, high-quality products

E

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just got some shiny and high-quality products from this place and let me tell you, I am super impressed. The stuff they sell has such a cool design and the quality is top-notch. I can't get enough of the things I bought, they're just so beautiful. The folks who work here are amazing when it comes to customer service. They really know their stuff, are super nice, and do everything to make sure you have a great shopping time. I definitely suggest checking this place out if you're after some gorgeous accessories that are made to last.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

New jewelry

F

13 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I am totally in love with my new jewelry from this store! It's like, unbelievably awesome and really elevates all my outfits. I feel like a complete fashionista when I wear these pieces, and I'm so excited to flaunt them to all my friends. They're honestly the most amazing accessories I've ever owned!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Gold plated jewelry

R

6 reviews

6.0
Overall Rating
Would buy here again
No

I really like the fancy designs of the gold plated jewelry, but I have to admit, the quality of the plating isn't that great. I don't mind buying pieces that aren't real gold, but if I'm spending a lot of money, I expect the plating to stay looking good for longer. It's a bummer that after only two years, my anklet is starting to fade. I have a $15 piece from Amazon that's holding up better. If Jenny Bird wants to keep their good reputation, they should think about improving their plating process so it lasts longer for customers.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

Do you already have an account?

anklet and necklace tarnished so fast

A

7 reviews

7.0
Overall Rating
Would buy here again
Yes

I was super pumped about getting my new anklet and necklace, but after only a week of wearing them, they started to tarnish! The design was adorable, but I was pretty let down that they didn't hold up longer. I mean, for the price I shelled out, I was hoping for better quality.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
10.0

Do you already have an account?

Tarnished earrings

W

5 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought a pair of earrings from your store not too long ago, and I gotta say, I'm not happy with the quality at all. They started tarnishing really bad after just three months of wearing them, and that's definitely not cool considering how much they cost. I was expecting them to last longer and be better made, especially coming from a well-known brand like yours. The tarnish completely changed how the earrings look and now I can't even wear them. Honestly, I'm really disappointed with this purchase and wouldn't suggest these earrings to anyone.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
8.0

Do you already have an account?

Gold plated earrings

J

18 reviews

5.5
Overall Rating
Would buy here again
No

I got these gold-plated earrings from this brand and man, I gotta say, I am so bummed about the quality. I did everything they said to take care of them, but they ended up tarnishing after just a few wears. I mean, seriously? I have way cheaper jewelry that has lasted way longer. It's just so annoying to spend your hard-earned cash on something that doesn't even live up to the hype. And to top it off, when I tried to talk to customer service about it, they didn't even seem to care and just brushed me off. Not cool. I definitely won't be buying anything from this brand again.

Detailed Ratings

Order
8.0
Service
4.0
Price
4.0
Delivery
6.0

Do you already have an account?

Necklace and earrings

C

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, the customer service at this place totally blew me away. The staff not only helped me find the perfect necklace and earrings, but also hooked me up with a sweet deal. The jewelry is so trendy and unique, it really stands out in my collection. I'll definitely be coming back for more pieces in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Easy website navigation, quick delivery, great products

V

1 reviews

9.5
Overall Rating
Would buy here again
Yes

My shopping experience at this store was amazing. The website was so easy to use, and I didn't have any trouble finding what I was looking for. The delivery was super fast, and everything I bought was really good quality. I totally recommend this store to anyone who wants awesome products and a super smooth shopping experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Beautiful jewelry pieces

J

8 reviews

9.0
Overall Rating
Would buy here again
Yes

The jewelry pieces I bought from this store are so beautiful. I get so many compliments whenever I wear them. The designs are one of a kind and really make any outfit look fancier. Ordering was easy and fast, no stress at all. I would definitely suggest this store to anyone wanting unique jewelry that really catches your eye.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Long-lasting jewelry

L

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been a loyal customer of this company for many years now, and I have to say their jewelry is top-notch when it comes to quality and durability. I haven't had any issues with the pieces I've bought, and they still look as good as new even after years of wearing them. The craftsmanship and attention to detail are truly impressive, and I highly recommend their products to anyone looking for long-lasting jewelry that not only looks great but also lasts a long time. The customer service at this company is also amazing - the staff members are always helpful, knowledgeable, and go the extra mile to make sure my shopping experience is a good one. I really appreciate the dedication and professionalism of the whole team, and I'll definitely keep supporting this brand in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Necklace purchase

L

7 reviews

3.5
Overall Rating
Would buy here again
No

I was so bummed out about the necklace I bought recently. It was terrible quality, made of plated brass, which felt like a total rip-off given the price I paid. It seemed like something I could get for way cheaper at a discount store. And to make matters worse, the customer service was no help when I tried to address the issue with my purchase. I definitely wouldn't recommend shopping at this store - their prices don't match the quality of their products.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
4.0

Do you already have an account?

Recent jewellery purchase

N

20 reviews

6.0
Overall Rating
Would buy here again
No

Eh, so I've been a loyal customer of this jewellery brand for years, eh. I've got a whole collection of their pieces, but lately, I've noticed a big drop in quality, you know. The jewellery is tarnishing way faster now, which I figure must be because they changed how they plate it. My recent buys ended up looking super cheap and tacky, like stuff I could've snagged at a bargain shop for way less. It's a bummer to see such a dip in quality, especially since I really dig the brand's overall look. I scooped up a bunch of necklaces on my trip to Europe not long ago, but had to stop wearing them soon after 'cause they're just so crummy. It's a real downer to drop a bunch of cash on pieces that don't meet expectations, eh.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

Do you already have an account?

Recent jewelry purchase

M

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought some pieces from this jewelry store and I gotta say, I am seriously impressed by the quality and style. The designs are super unique and edgy, I'm totally in love with them. Every time I wear my new jewelry, I get tons of compliments - it's like a boost of confidence. The prices are a bit steep, but for the quality and style, I'm more than willing to pay. Don't let the bad reviews scare you off, give this store a shot and you'll be pleasantly surprised.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

3 pieces of jewelry

A

8 reviews

3.5
Overall Rating
Would buy here again
No

I recently bought three pieces of jewelry from here, and I'm really upset with the quality. I wore them only four times, and they tarnished quickly. I followed all the care instructions, didn't get them wet or use perfume near them, but they still didn't last. When I tried to reach customer service, I found out the office was closed with no warning. I tried the 'live chat' and sent photos of the tarnished pieces, but all they offered was store credit, not a refund. When I kept asking for a refund, Thalia, the chat person, disappeared and stopped replying. This isn't how a good company should handle customer complaints. The jewelry was cheap quality and not worth what I paid. It feels like I got tricked into buying supposed 'luxury' items that were more like something from Walmart. I'd suggest staying away from this brand and not falling for their celebrity endorsements.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
6.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Jenny Bird

Jenny Bird is a Canadian fashion company known for creating modern, design-led jewelry. Founded by Jenny Bird herself, the brand emerged in the market with the aim of offering contemporary accessories that blend trends with timeless design elements. The company has gained recognition for its high-quality, wearable jewelry pieces, including earrings, necklaces, bracelets, and rings, that appeal to a wide audience looking for both style and substance in their accessories. Jenny Bird emphasizes craftsmanship, thoughtful design, and the use of sustainable materials, reflecting a commitment to both aesthetic and ethical values in fashion. Since its inception, the brand has successfully expanded its presence both in Canada and internationally, becoming a respected name in the fashion jewelry sector.

🌟 How did Jenny Bird shine for you?

Contact Information

🌐 jenny-bird.ca

Categories Jenny Bird

Page Statistics

Last update: November 29, 2024

Menu