Jabra

Jabra - Reviews and experiences

Average rating
9.2 /10
Based on 20 reviews
(Oct 2023-Mar 2024)
Sterverdeling
54x
416x
30
20
10

Transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: bedrijf kan reageren; gebruikers kunnen reviews melden via "Meld review"

Reviews (20)

Filter Reviews

Would buy here again:
Period:
Sort:
Clear

Lost headphone found after 1.5 months

9.5

My son accidentally lost one of my headphones outside and I ended up finding it under my car a month and a half later. Surprisingly, it was still working perfectly despite being out in the elements for so long. I was impressed by how durable and great the sound quality was. Maybe in the future, having a tracker option would be useful.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

C400-XT headset

9.5

I just bought the C400-XT headset from your company back in January. At first, I ran into a small problem with it needing an update. I tried to do the update, but it ended up shutting down and wouldn't turn on again. So, I reached out to your customer service for some help. The lady I talked to was really helpful and understanding. She listened to my problem, got all the info she needed, and quickly found a solution. The next day, a new headset was on its way to me, fixing my issue right away. I really appreciate the great customer service I got from Jabra. Big shoutout to Melanie for all her amazing help!

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Awesome customer service

10.0

The customer service at this place is just fantastic! I had an issue with my earbuds, and luckily they were still under warranty. I reached out to customer support, and they were so friendly and quick to assist me. They suggested some tricks to try and fix the problem, but when that didn't work, they sent me a new pair in a few days. I was amazed at how helpful they were. This is definitely the right way to take care of customers!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Easy setup

9.5

I had a really great experience with the customer service team at Jabra. The representative was able to figure out my issue with my phone right away and gave me a simple fix that worked. I liked how quickly and clearly they communicated, it saved me a ton of time and stress. I wish I had reached out to Jabra sooner instead of spending hours on the phone with support staff who couldn't help me.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

In ear plugs

8.0

These earplugs are really awesome! They have such good sound quality and fit perfectly in my ears. I can wear them for hours without any discomfort. Plus, they're not big and bulky so I don't feel ridiculous wearing them. Unfortunately, after a year they stopped working, but Jabra replaced them for me which was great. However, after two years, one of them broke again. They really need to improve the durability!

Detailed Ratings
Order8.0
Service10.0
Price6.0
Delivery8.0
Would buy here again Yes

Evolve2 75 headset purchase

9.0

The Evolve2 75 headset I bought not long ago has some really cool features like noise-cancellation (ANC) and Sidetone, which are super important for my Teams video calls. But, I was bummed to learn that these two features can't be running at the same time. It kinda makes the headset not that useful for me. If the next model in the Evolve3 lineup fixes this, I might think about swapping my current headset. Even with this big issue, I gotta give props to the headset for doing well in other ways and for having an easy returns process.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

New earbuds for laptop

10.0

The folks at the store were so friendly- Pedro, Shimera, Nick, and Melanie were all super helpful and nice! Pedro even made sure I got the right earbuds model with the dongle I needed. And when I couldn't decide between model A and B, Melanie quickly sorted it out for me. Awesome customer service!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Noise-cancelling headphones

9.5

When I bought my noise-cancelling headphones, I had some questions about connecting them to my devices. So, I got in touch with customer support, and I was really happy with how helpful they were. The person I talked to knew what they were doing and made it super easy for me to get everything set up. I really appreciate how quick and effective the service was from the folks at Jabra. It's obvious that they care about their customers and want to make sure they get the best support possible. I'm really happy with the experience I had and I'll definitely be recommending Jabra to anyone looking for high-quality headphones.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Bluetooth device replacement

9.5

Even though my favorite Bluetooth device got discontinued, the folks at customer support really came through for me and gave me a bunch of other options. I was pretty impressed by how fast they got back to me, especially on the weekend. The choices they offered were perfect for what I needed, and I found a new Bluetooth device without too much trouble.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Jabra Elite 10

9.0

I can't believe how fantastic the sound quality is on these Elite 10 earbuds! This is actually my third product from this company, and I have to say, they really nailed it with this one. The sound is so clear, detailed, and full. The built-in sensor in the in-ears really elevates the sound experience. It's like magic for my ears. These earbuds fit just right in my ears without any pressure, so they're super comfy to wear for long periods of time. They're also really easy to use on the go. Overall, I'm super impressed with the Elite 10.

Detailed Ratings
Order10.0
Service8.0
Price8.0
Delivery10.0
Would buy here again Yes

Bluetooth headset with mic pickup and noise-cancelling

8.0

The headset is pretty light and comfy to wear, thanks to the strong neckband that gives a nice fit. The mic and noise-cancelling features do a solid job, making it easy to chat clearly on calls. But if you don't wear it right, it can get a bit uncomfortable, especially on your ears. Samsung folks will find it good for calls, but might struggle with recording voice messages on Whatsapp and Telegram. Seems like a glitch with the apps, not the headset itself. Apple users won't have any problems recording voice messages though.

Detailed Ratings
Order8.0
Service8.0
Price8.0
Delivery8.0
Would buy here again Yes

Wireless earbuds

8.0

I just bought a set of wireless earbuds and had a bit of trouble pairing them with my phone. The instructions were useful, but I faced some issues and had to try a few times before finally getting them connected to my device. Nevertheless, I'm happy with the sound and how well the earbuds work.

Detailed Ratings
Order8.0
Service8.0
Price8.0
Delivery8.0
Would buy here again Yes

Replacement charging box purchase

10.0

The replacement charging box purchase went through real quick on October 10th. I gotta say, I was pleasantly surprised by how efficient and top-notch the customer service was. Even though I came across the original charging box before the replacement showed up, returning it was a breeze with no complications. The support team was super quick to respond and kept me in the loop, plus the free return shipping was a nice touch. It took about 22 days from shipping the item back to getting the refund in my account, but all in all, I'm really happy with the service from this company. Cheers.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Bluetooth headset purchase

9.5

The customer service team at this company was amazing! They really knew their stuff and were able to figure out what I needed right away. They gave me some great suggestions for a Bluetooth headset that would work best for me. I was impressed with how they explained all the technical details in a way that made sense to me. I was super happy with the service I got.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Bluetooth headset purchase

9.5

I picked up a Bluetooth headset a while back and it lasted me nearly 4 years. The power switch was a bit finicky near the end, but it still did the job. When it finally kicked the bucket, Jabra hooked me up with a sweet deal on a new one. All in all, I'm happy with the product and the awesome customer service from Jabra.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

New headphones purchase

9.0

It was great dealing with the customer service team at this place. Mark, Israel, and Heather were all super helpful and got back to my questions quickly. Mark even gave me a call to help me find the serial number on my product. One suggestion I have is to offer a repair option for small issues that might come up with the devices.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Left earbud discharge issue

10.0

Hey there, just wanted to chat about a little hiccup I had with my left earbud. It was losing battery way quicker than the right one, even when I wasn't using it. So, I got in touch with customer support and let me tell you, they were super quick to get back to me and fix the issue. The sound quality of these earbuds is seriously amazing, and the best part is they don't break the bank. Hats off to the folks who made these bad boys!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Headphones purchase

9.0

The headphones I bought just didn't quite work for me, so I'm gonna return 'em soon. But I might check out another one from the same brand down the road.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Earbuds

9.0

I've been a customer since the earlier models and every time I've had issues with the earbuds, the customer service team was fast and efficient in fixing them. I'll definitely think about buying from them again when I need a new pair or want to upgrade to a newer model.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Cordless telephone headset

9.0

I just got myself a new cordless telephone headset, and let me tell you, it's been a total game-changer. I upgraded from a different brand that gave me some trouble every now and then. This new headset has amazing sound quality, and I'm loving the freedom to move around during calls without being stuck to my phone. Had a bit of a hiccup when setting up the software on my computer, but the support person I talked to was a lifesaver. They patiently guided me through removing unnecessary files and reinstalling a fresh copy of the software until everything was running smoothly. Huge shoutout to them for putting in the time and effort to fix the issue for me.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Jabra

Jabra is a global brand specializing in audio and video equipment. It is well known for producing high-quality headsets for both consumers and professional users, including wireless earbuds, headphones, and speakerphones designed for calls and music. Additionally, Jabra provides video conferencing solutions with its range of Panacast cameras. The company was founded in 1983 in Denmark and has since become a subsidiary of GN Netcom, itself part of the Danish GN Store Nord A/S. Jabra’s products are renowned for their innovation, reliability, and user-friendly design, catering to the needs of individuals seeking superior sound quality in both personal and professional settings.

⤤ Website (Partner link)

Contact Information

🌐 jabra.com

Last update: November 29, 2024

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu