Garrett Wade Reviews
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Paring knife purchase
I recently bought a paring knife and noticed some stains on the blade after just one use, even though I regularly oil my knives. I was pretty disappointed about it. So I decided to contact customer service and share my concerns. Surprisingly, within 24 hours, Garrett Wade got back to me and admitted that this wasn't a common issue and was probably a defect in the knife. They quickly offered to send me a new knife without needing me to return the old one. And within a week, I got the new blade, which I'm happy to say hasn't stained at all. I'm really impressed with Garrett Wade's dedication to making sure customers are happy and standing behind their products. Other companies should definitely take notes from them.
High quality products
So I got some really good stuff from this store and I gotta say, they had a great variety to choose from. Whenever I needed a new version of something cheap for my house, they had just what I needed. The quality of the products was top-notch, really durable and well-made. Definitely worth the money. And can't forget about the customer service - it was amazing. They were quick to help me out with any questions I had and super friendly.
Gardening tools
I recently bought some gardening tools online and they have been amazing for my garden. A friend recommended this awesome place to me, where I found some spades, pitchforks, brooms, and other tools. They are really sturdy and haven't broken on me yet, which is a big win. If you enjoy working in the yard, definitely take a look at them!
Cool tools for my dad
I got these really awesome tools for my dad, but when he tried to return one of them, it turned into a big whole ordeal. The company has great products, but dealing with returns is such a hassle. It takes forever to get your refund, even after they receive the item back!
Screwed-up refund process
Don't bother with this company's supposed 90-day return policy. It's a joke and a waste of time. They say they'll give you a full refund within 90 days, but good luck actually getting it. The amount they refund is always off, and sometimes they claim they've refunded you when they haven't. And if you try talking to their customer service, good luck again. They're useless, rude, and just plain incompetent. Hours on the phone, arguing, waiting on hold - all for nothing. Stay away from this company, unless you want to deal with a bunch of crooked idiots!
Order cancellation issue
I just had a problem with an item I ordered by mistake and tried to cancel right away. But the company wouldn't listen to me. They said they couldn't do anything once the order was in the warehouse, even though it hadn't been sent out yet. I was really let down by the customer service I got.
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Paring knife purchase
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