Garage Reviews
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Recent clothing purchase
I just bought some clothes online and I was super happy with how they turned out. They looked exactly like the pictures and fit me perfectly. The whole buying process was easy and quick, and I got updates on my order regularly. It was a really good shopping experience overall.
Pick-up in-store orders
I had a really crappy experience with customer service at this store. I had issues before with getting refunds late, but I thought I'd try again with some in-store pick-up orders. When I called to ask about my order, the person on the phone said I was lying and then just hung up on me when I tried to show proof. That's not cool at all, and I won't be giving my business to a company that treats their customers like that.
Clothing items
I can't believe these guys took my money and never sent me the clothes I bought. It's really frustrating and disappointing to see how they're treating their customers. I've seen other people complain about the same thing, so this isn't just a one-time mistake - it seems like a common thing for them. I would recommend avoiding this company!
Clothing items
My experience with this company was really disappointing. I was not happy with how they didn't keep me informed about my order. I didn't get any updates after I placed my order. Eventually, I noticed that a long time had passed since I made my purchase and yet I hadn't received any of the items I ordered to be delivered to my house.
Clothing items
My recent experience with the customer service of the online clothing store was really frustrating. I got a damaged clothing item and when I tried to contact them by email, I didn't get any help. When I chatted with them, they just told me to bring the item to a store or send it back. But there's no store in my province, so any return or replacement would be on my dime. It's annoying to not get any compensation or help for a product that came damaged from their error. As someone who works in e-commerce, I think it's unacceptable to treat customers like this. Other companies usually offer solutions like exchanging for a new product, discounted shipping, or a future discount to make sure customers are happy and keep coming back. I'm really disappointed with how they handled this, and now I see their brand in a different light.
Clothing item
Hey there, just wanted to share my recent experience at this store. I was pretty disappointed when they wouldn't let me exchange a piece of clothing that didn't fit, just because I had taken off the tag. I've spent a lot of money here and feel like they should have been more understanding. The staff's attitude makes me question their management and policies. This whole situation has actually made me think twice about coming back here as a customer. Just wanted to put that out there.
Seamless collection
The Garage has some really cute stuff, especially in their seamless collection. I really love their tops and bottoms, they fit perfectly and are so comfy. I would definitely suggest taking a look at what they have. But, I have to admit, some of their prices are a little steep for what you're getting.
Gift card purchase issue
I had the absolute worst time trying to buy a gift card from this store. I ordered it online, but UPS messed up and didn't deliver it. They left a note saying it was at a certain spot for me to pick up, but when I got there, the gift card was nowhere to be seen. I got in touch with UPS and the store, but neither of them wanted to own up to the mistake or help me out. So, I had to buy the gift card again while I wait for a refund, which still hasn't come through.
Clothing items
My experience at that store wasn't great. The stuff I bought was damaged or didn't have tags, and when I asked for a refund, they said I missed the time frame even though it was within the 30-day return period. The customer service team wasn't very helpful or understanding, which was annoying. It seems like they might have a rule to not give refunds for cheap items that are damaged. Overall, I thought the products were low-quality and too expensive.
Returned online order
I just had to return something I bought online at the store, but it's been almost two weeks and still no refund. The customer service people keep telling me the same thing over and over, and it's really getting on my nerves. I didn't want to have to involve my payment company, but it looks like I might have to if I want to get my money back.
Jacket and jeans
Can you believe it, eh? I tried to return my jacket and jeans, but those guys are totally ghosting me when it comes to my emails. I thought it would be a piece of cake to send things back if they didn't fit, but nope, not with these people. I don't even know why I bothered ordering from them in the first place. Can you even leave zero stars for them, eh?
Incorrect address issue
I had a frustrating experience with this company when I made a mistake with my billing and shipping addresses for an order. I contacted customer service right away to fix the error, but they were not helpful at all. They wouldn't change the address, so my order went to the wrong place. It's disappointing to see that they are not willing to be flexible or find solutions for their customers. It really shows a lack of good customer service.
Unauthorized purchase of jeans
My recent experience with that online store was just awful, eh! They sent me a second pair of jeans that I didn't even want, and then had the nerve to charge me for it, can you believe that? I let them know about their mistake, but haven't heard a peep back about getting a return label or about their so-called investigation. It's like they're crossing their fingers and hoping I'll just forget about it or something. Well, not gonna happen! I won't be buying anything from them again, especially not online.
Overpriced Clothing
I gotta tell ya, don't waste your money shopping there! The prices are crazy high and the clothes aren't even that good. They don't have much of a selection, sizes are all over the place, and don't even get me started on the customer service. It's baffling how they're still open. My advice? Stay far away from that place.
My new shoes
So, like, I got these super cool shoes at the Garage and they are amazing! I wore them to school the next day and all my friends were so obsessed with them. They're really comfortable and make me feel like a total boss babe. The colors are so pretty and they go with all my outfits. I can't wait to wear them everywhere I go!
Incomplete order, charged for missing items
They forgot stuff in my package and still made me pay for everything! They wouldn't even give me a hand. I've sent tons of emails and they ignore me, and when I try to call, there's no answer! This business can't be trusted at all!
Recent clothing purchase
I recently bought some stuff from this company and honestly, it was a pretty good experience. Shopping was easy peasy and they had a very nice variety of clothes to choose from. The return policy was okay, but a bit confusing to figure out at first. I did manage to sort it out after a bit of work though. I've shopped here a few times before and I've always been happy with what I got.
Clothing items
I bought some clothes at this store not too long ago, and to be honest, it was kinda disappointing. I tried to contact them by email, but didn't hear back, and it really made me feel annoyed and let down. I don't think I'll be shopping there again, that's for sure.
online orders
I've never had any problems ordering online from this store, and I hope it stays that way. I always check out the reviews before buying something, and everything has been a perfect fit so far. I've definitely seen an upgrade in the quality of the stuff I've gotten, and I have to confess, I'm kind of hooked on shopping here right now. Although, I do think some things can be a bit pricey at times.
Online order double charged
So I just did an online order and picked it up in-store. It was a total disaster. I got an email afterward that showed I was charged double the amount. I asked about it, and they just said it was a glitch. But when I checked my bank, sure enough, I was charged twice. They took forever to respond and then said they only charge when you pick up, but my bank shows otherwise. I showed them proof, but they still said it wasn't their fault. It's been so stressful and frustrating. Not surprised I haven't shopped here since high school.
Review with most votes
Overcharged, damaged car, mont
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