All reviews of C. O'Reilly
Review about: ALPAKA
Backpack purchase
The backpack I got online looked pretty good, but geez, it took forever to arrive. It was like watching a snail crawl to my door. And to make it worse, there wasn't even a phone number to call and check on my order. And when I finally emailed them, it took them a whole 2 days just to reply. Slow as molasses, I tell ya. And on top of all that, I bought the backpack, and then bam, 5 days later it's on sale. I asked if they could hook me up with the sale price, but no dice. Greedy much?
Review about: Garage
Clothing items
My recent experience with the customer service of the online clothing store was really frustrating. I got a damaged clothing item and when I tried to contact them by email, I didn't get any help. When I chatted with them, they just told me to bring the item to a store or send it back. But there's no store in my province, so any return or replacement would be on my dime. It's annoying to not get any compensation or help for a product that came damaged from their error. As someone who works in e-commerce, I think it's unacceptable to treat customers like this. Other companies usually offer solutions like exchanging for a new product, discounted shipping, or a future discount to make sure customers are happy and keep coming back. I'm really disappointed with how they handled this, and now I see their brand in a different light.
Review about: FragranceX
NITRO BLACK INTENSE BY DUMONT
My experience with FragranceX was amazing. Being a first-time customer, I wasn't sure about buying a fragrance online, especially one not found in local stores. However, when I found NITRO BLACK INTENSE BY DUMONT on FragranceX for a good price of 25£, I decided to go for it. The website was easy to use, and checking out was simple. After I ordered, I got a tracking number right away, which made me feel good about my purchase. The delivery arrived in just 5 days from the USA, pretty fast for such a distance. Not only did it come quickly, but the fragrance was real, making me totally happy with my decision to shop at FragranceX.