Fugoo - Overall Rating based on 17 reviews
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Speaker with 35-hour battery life, durable for 7 years
I really love the speaker I bought. It has a super long 35-hour battery life, and even after having it for 7 years, it still works perfectly. The quality is amazing, and I like that it's not too big and bulky.
Quick and efficient purchase
I bought something from this company not too long ago and I gotta say, I was super impressed with how smoothly everything went. It was easy to check out their website and place my order without any issues. The item showed up on time and it was in great shape. I definitely suggest this company to anyone wanting top-notch products and awesome service.
Late delivery
That's crazy! I placed an order two months ago, they took my money, but I never received the item. And I can't even get in touch with anyone to sort it out. Their automated responses about checking on the order and getting back to you never actually happen. Definitely best to avoid this "company" 😡
Ordered a product
I recently bought something online, but haven't got it yet even though they already took the money from my account. I was really excited about using the product, so it's been really frustrating. I've been trying to contact customer service, but I haven't gotten a helpful answer or solution. My experience with this company has been pretty disappointing, and I hope they step up their game in the future.
Didn't get my order
So I ordered something from this company and never received my package! They didn't provide any tracking information or updates. I tried reaching out to them but I couldn't get a hold of anyone. I ended up leaving a review calling it a scam. Afterwards, they finally reached out to me asking for more information about my order, but then nothing happened after that. I left another review expressing my frustration, and they contacted me again to confirm my address. However, now there has been no communication from them. This is definitely a scam in my books, and I will be informing Paypal to steer clear of this company.
Overpriced and poor customer service
So, I just bought something from this company and let me tell you, I was totally let down with what I got and how they treated me. The thing I bought was way too expensive and the quality was just not up to par. And don't even get me started on the customer service - it was hands down the worst I've ever had. They had no respect for me as a customer and it was obvious they didn't care about providing good products or service. Long story short, I won't be buying from them again.
Speaker order
I recently bought a speaker from this company, but I haven't got it yet. Their customer service has not been great, as I had to contact them multiple times to check on my order. The tracking info just tells me to download an app that doesn't really help me track my delivery. Even after sending three emails asking where my speaker is, I only got unhelpful responses asking if I got it already. I'm not happy with the whole thing and thinking about returning the speaker when it finally arrives.
Speaker compatibility issues
Fugoo's speakers don't work with their own accessories, which is pretty sketchy and disappointing. Their customer service sucks and the quality of their products has really gone downhill.
10 fancy cups, expensive shipping and broken items
That service was absolutely awful, total rip-off. I bought 10 fancy cups thinking it was a steal at $900, but ended up paying $2500 for shipping and taxes, making it a total of $3400. Then, when the cups finally showed up, 2 of them were shattered, and now I can't even reach them to complain! Don't waste your time or money, steer clear of this shady business!
Bluetooth speaker purchase
I bought a Bluetooth speaker from this company and had a really bad experience. It wasn't like they said it would be and it didn't meet my expectations at all. I was really let down with the quality and how it worked. I tried to get help from customer service but they were slow and not very useful. I wouldn't suggest buying from this company based on my experience.
Sound quality speaker
The sound quality of the speaker is really good, eh? It delivers clear and crisp audio that fills the room with rich tones and deep bass. But let me tell you, my overall customer service experience was not great. It took the customer support team a whole week to reply to my email, and when they finally did, they weren't really helpful and didn't give me any solutions to my problem. And when I asked to speak to a supervisor, they just ignored me completely. It left me feeling frustrated and like they weren't listening at all. Honestly, I wouldn't recommend buying this product. The company's lack of respect for customers is disappointing and could really damage their reputation, eh.
SSD hard drive
I bought an SSD hard drive from this company and had trouble formatting it on my Mac. Even though I gave my order number and product info, the customer service folks asked for pics and vids, which is tough for me because I'm an ex-electrical engineer who's visually impaired. It's been a real hassle and disappointment, making me think their customer service is lacking or they're stalling refunds to make interest off our money. It's not the first time I've had issues with them, and I'm thinking of reaching out to trading standards. I'd suggest avoiding buying from them to steer clear of similar problems that give online businesses a bad name.
Speaker malfunction after a year
My speaker crapped out on me after only a year, even though the ads promised it was tough and waterproof. I tried contacting customer service, but got no response. The chatbot on the website was useless, telling me they don't repair or recycle busted speakers. It's pretty disappointing how little they care about helping customers or being eco-friendly. Fugoo is all about throwing things away, and that's just not my jam.
Online shopping experience
I had a really bad experience shopping online recently. The website said my order would come in 2-3 business days, and they said the item was in stock. But it's been three weeks now and I still don't have it. It's so frustrating and not okay. Plus, I found out the company is actually in China, even though they say they're in Norway. If I wanted to buy stuff from China, I would have gone somewhere else where it's cheaper. And on top of that, I've tried emailing their customer service but haven't heard back at all. It's pretty clear this website is run by people trying to scam others. I really think you should stay away from this site.
Portable waterproof speaker
This portable waterproof speaker is definitely the best purchase I've ever made for my travels, eh! It's not only resistant to water and sand, but the sound quality is amazing, eh. I can take it to the beach, pool, or even on a hike without being worried about it getting ruined, eh. The battery life is also really good, lasting me through long days of listening to music without having to constantly recharge it, eh. I really suggest this speaker to anyone who enjoys outdoor adventures and wants a tough, good quality sound system.
Faulty Product Return
I recently bought something that turned out to be a dud and I had to take it back. But the real headache started when I found out a month later that I still hadn't gotten my money back. I tried reaching out to the company but it was like talking to a brick wall - no reply, no recognition of my problem. It's almost like they couldn't care less about their customers.
Recent speaker purchase
I recently got myself a new speaker from this company, and I gotta say, the whole experience was not great. The speaker itself was okay, but the customer service was seriously lacking. When I got the speaker and tried to turn it on after fully charging it, it just wouldn't work. So I gave their support line a call, only to be told to contact them through email or chat. My emails didn't get a response, and the chat was all automated, not really helping me out. It was pretty disappointing to receive such impersonal and ineffective customer service, especially considering I've been a loyal customer for five years buying multiple products from them.
Review with most votes
Recent speaker purchase
I recently got myself a new speaker from this company, and I gotta say, the whole experience was not great. The speaker itself was okay, but the customer service was seriously l... Read onBy: Savanna Rempel