FarmRio Reviews

: 28
75% Would buy here again

Most relevant positive review

  2024-05-25
Excellent customer service exp
I had such a great experience dealing with Larissa from customer service recently! I goofed up my... Read on
Schaefer

Most relevant negative review

  2024-04-21
Romper, missing button
I bought a romper from this company not too long ago and honestly, I was really let down by the q... Read on
rick

Review with most votes

  2024-05-14
Easy, breezy clothes
FarmRio is such a great company to order from if you're into comfy, cute clothes. The prices... Read on
Schmitt

Reviews (28)

  (20)

 (1)

  (3)

  (3)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Discount code, wrong size selected

    The customer service at this place is just amazing. I had to talk to Erica about a few issues with my order, and let me tell you, she is a true gem. When an item I ordered wasn't available in my size, Erica not only said sorry but also gave me a nice discount code for my next purchase. Today, when I tried using that code, it didn't work. But who came to the rescue? Erica, once again. And just when I thought I was done bothering her, I realized I picked the wrong size after ordering! I messaged Erica, and she replied quickly, promising to fix it. Even though it was my mistake, Erica was so understanding and fixed the order perfectly. I can't thank her enough for going above and beyond to make sure everything was right. Farm Rio's clothes and focus on sustainability were already impressive, but Erica's fantastic customer service has made them my number one choice. Thank you so much!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    I bought a dress from this company not long ago, and I gotta say, their customer service team was top-notch. I needed to get the price adjusted, so I shot them an email and Erica got back to me right away with some really helpful info. She helped me out quick and made sure everything was sorted out. The dress is super nice too, and I'm really happy with how good the quality is. It's clear that this company really cares about its customers and goes above and beyond with their customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent customer service

    I just had a little issue with my order, but the customer service team at this store was awesome at fixing it right away. I forgot to use my promo code, but they were quick to help and sort it out. Their quick response and commitment to solving customer problems really impressed me. It's rare to find such top-notch customer service, and I'm really amazed by how professional this company is. I'll definitely keep supporting them as a loyal customer because of their amazing service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Birthday items didn't fit

    Hey there! So, for my birthday, I got a couple of things, but I was away for work and couldn't try them on until after the return date. Turns out they didn't fit, and I was worried about not being able to return them since I missed the deadline. I contacted customer service, and they were super helpful by giving me a one-time extension for the return. Really appreciated their understanding and great service, especially during these tough economic times.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent customer service experience

    I had such a great experience dealing with Larissa from customer service recently! I goofed up my order, but she was quick to help me fix it with such professionalism. Her communication skills were amazing, and she totally sorted out my problem right away. I really appreciate her help, she totally made my day!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy, breezy clothes

    FarmRio is such a great company to order from if you're into comfy, cute clothes. The prices are reasonable, the quality is top-notch, and the styles are so easy to wear. I had to return something recently because it didn't fit quite right, and the customer service was super nice and accommodating. Overall, my shopping experience with them was awesome, and I would totally suggest checking them out to others.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customer service, fast, responsive

    I gotta tell ya, I had such a great experience dealing with their customer service rep, Erica. She was super quick and on the ball when I had a question, giving me all the info I needed right away. Her professionalism and willingness to help really made my whole interaction with the company so positive. I can't thank her enough for the amazing customer service she gave me. It was honestly one of the best customer service experiences I've had in a while.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent dress purchase

    The attention to detail and care put into packaging my order was so impressive, eh? I could tell right away that my purchase was handled with care and affection, which really made me excited to order more items in the future. The quality and intricate details of the dress were just top-notch, and I always get tons of compliments whenever I wear it. Keep up the great work in creating such stunning clothing pieces and promoting environmental sustainability, eh!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jacket

    I've been really loving this clothing brand's work for a while now, and I finally decided to treat myself to one of their jackets. When it arrived, it was packaged so nicely, which showed me just how much care they put into their products. The jacket was even better quality than I expected, and getting it on sale made it feel like a great investment. I'm super happy with my new jacket and can definitely say this brand is now one of my faves.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy price adjustment

    Eh, the customer service at this place is really great, eh! I needed a price adjustment and they got it all sorted out for me in just 4 days. The team was super friendly, quick, and made everything easy-peasy for me. I was totally impressed with how smoothly everything went and felt like they really listened to my concerns. I'll be sure to come back for more shopping knowing that their customer service is top-notch, eh!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Romper, missing button

    I bought a romper from this company not too long ago and honestly, I was really let down by the quality of it. When it arrived, I saw that there was a button missing and that just didn't sit right with me. I tried to reach out to their customer service a few times, but it seemed like my concerns fell on deaf ears and I never got a straight answer. The cost of their stuff is way too much for what you get and their customer service? Don't even get me started. I definitely won't be buying from them in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dresses

    I had such an amazing experience with Larissa's customer service. She got back to me quickly whenever I had a question and took care of everything I needed, like changing sizes and adjusting prices for my order. The dresses from this brand are always so special and gorgeous, making me really happy with my purchase. I would totally suggest this brand to anyone else.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Oversized dresses

    I really liked the cool and colorful clothes at that store, but the two dresses I got ended up being too big for me. I had to send them back and somehow they got lost in the mail. Luckily, working with Leticia Lopes to find my return was super easy. She was so nice, friendly, and quick to respond. Fantastic customer service!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Awesome customer service!

    The customer service at this place is amazing! I had a little issue with my order, but they fixed it really quickly and now I'm a happy customer. It was really great how they were so helpful and friendly. I really appreciate it when a company treats me well, it makes me want to come back for more awesome stuff.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress and top

    Farm Rio is amazing! Their clothes are really nice and the customer service is top-notch. They always respond quickly to your questions and go out of their way to assist you. Leticia is really friendly and knowledgeable, she's like a fashion expert! While the clothes may be a bit expensive, they are definitely worth it because they are so adorable. Plus, the delivery was fast. I absolutely adore this store!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Price adjustment on my purchases

    Amanda was awesome and super helpful when I needed to adjust the prices on my stuff. She made everything so easy and smooth. Her service was top-notch, really thankful for her help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Problem with delivery

    My order was taking forever to arrive, so I contacted the store for help. They were really quick at fixing the issue and I got my stuff in no time! UPS was useless, but Farm Rio came through for me. I'm thrilled that I can continue shopping here, they have the most awesome clothes!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Skirt purchase

    So, I bought a skirt from this company and gotta admit, I really like how it looks. But you know what? The whole ordering and delivery thing has been a bit of a bummer. I picked this company because they promised a delivery window of 3-5 days, but when I check on my order, it's saying it won't be here for like 12 business days/16 days total. That's not cool, kinda feels like they didn't keep their word. Now I'm not sure if I'd order from them again down the road.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International order delivery issue

    I bought something online from overseas to send to Brazil, and it turned out to be a scam that affected my bank account. After I made the order, someone at the company used my card information to buy stuff without permission and tried to get into my social media accounts. I tried to reach out to the store to tell them what happened, but they didn't get back to me or fix the problem. It's been really upsetting and I'm disappointed by the whole situation.


Others also viewed