FarmRio - Reviews and experiences

The other day, while rushing for a coffee run, I noticed my Farm Rio dress still looked vibrant even after a dozen washes — which honestly surprised me. I use their pieces for work (I'm a former fashion editor/stylist) and for weekends; they travel well and don't sag or fade like so much else. One detail that stands out is the stitching around the hem — small, but it's held up through wear and a few accidental bike rides. I did need help once with a sizing swap; customer service was straightforward and actually fast (no canned replies). Price is higher than the mall brands, sure, but the quality makes it worth keeping. Overall, practical, playful, and reliable.

I remember spotting a bold print on someone in a coffee shop and thinking, hmm, that’s different—so I started following the brand, but I kept hesitating before actually buying because their sizes looked a bit unpredictable and the prices aren’t tiny. Eventually I ordered and, yeah, I did have a tiny panic about returns and customer service. I had to email once about a minor issue and they sorted it in a friendly, practical way (not perfect timing during a big sale, but still). What really surprised me was the price adjustment — they checked it for me after I bought and gave credit, which you don’t see much elsewhere; I’ve had other labels ignore that. Shopping online most of the time, I appreciate that there are real people to talk to, it feels personal and warm, which calmed my initial doubts. Delivery was okay but not lightning fast during promos. I like that their pieces work for my petite frame and I’d definitely pop into a local store if one opened nearby.

I had such a great experience dealing with Larissa from customer service recently! I goofed up my order, but she was quick to help me fix it with such professionalism. Her communication skills were amazing, and she totally sorted out my problem right away. I really appreciate her help, she totally made my day!

FarmRio is such a great company to order from if you're into comfy, cute clothes. The prices are reasonable, the quality is top-notch, and the styles are so easy to wear. I had to return something recently because it didn't fit quite right, and the customer service was super nice and accommodating. Overall, my shopping experience with them was awesome, and I would totally suggest checking them out to others.

I bought a romper from this company not too long ago and honestly, I was really let down by the quality of it. When it arrived, I saw that there was a button missing and that just didn't sit right with me. I tried to reach out to their customer service a few times, but it seemed like my concerns fell on deaf ears and I never got a straight answer. The cost of their stuff is way too much for what you get and their customer service? Don't even get me started. I definitely won't be buying from them in the future.

I bought a dress from this company not long ago, and I gotta say, their customer service team was top-notch. I needed to get the price adjusted, so I shot them an email and Erica got back to me right away with some really helpful info. She helped me out quick and made sure everything was sorted out. The dress is super nice too, and I'm really happy with how good the quality is. It's clear that this company really cares about its customers and goes above and beyond with their customer service.

I had such an amazing experience with Larissa's customer service. She got back to me quickly whenever I had a question and took care of everything I needed, like changing sizes and adjusting prices for my order. The dresses from this brand are always so special and gorgeous, making me really happy with my purchase. I would totally suggest this brand to anyone else.

I really liked the cool and colorful clothes at that store, but the two dresses I got ended up being too big for me. I had to send them back and somehow they got lost in the mail. Luckily, working with Leticia Lopes to find my return was super easy. She was so nice, friendly, and quick to respond. Fantastic customer service!

Eh, the customer service at this place is really great, eh! I needed a price adjustment and they got it all sorted out for me in just 4 days. The team was super friendly, quick, and made everything easy-peasy for me. I was totally impressed with how smoothly everything went and felt like they really listened to my concerns. I'll be sure to come back for more shopping knowing that their customer service is top-notch, eh!

Hey there! So, for my birthday, I got a couple of things, but I was away for work and couldn't try them on until after the return date. Turns out they didn't fit, and I was worried about not being able to return them since I missed the deadline. I contacted customer service, and they were super helpful by giving me a one-time extension for the return. Really appreciated their understanding and great service, especially during these tough economic times.

I just had a little issue with my order, but the customer service team at this store was awesome at fixing it right away. I forgot to use my promo code, but they were quick to help and sort it out. Their quick response and commitment to solving customer problems really impressed me. It's rare to find such top-notch customer service, and I'm really amazed by how professional this company is. I'll definitely keep supporting them as a loyal customer because of their amazing service.

The customer service at this place is amazing! I had a little issue with my order, but they fixed it really quickly and now I'm a happy customer. It was really great how they were so helpful and friendly. I really appreciate it when a company treats me well, it makes me want to come back for more awesome stuff.

The attention to detail and care put into packaging my order was so impressive, eh? I could tell right away that my purchase was handled with care and affection, which really made me excited to order more items in the future. The quality and intricate details of the dress were just top-notch, and I always get tons of compliments whenever I wear it. Keep up the great work in creating such stunning clothing pieces and promoting environmental sustainability, eh!

Farm Rio is amazing! Their clothes are really nice and the customer service is top-notch. They always respond quickly to your questions and go out of their way to assist you. Leticia is really friendly and knowledgeable, she's like a fashion expert! While the clothes may be a bit expensive, they are definitely worth it because they are so adorable. Plus, the delivery was fast. I absolutely adore this store!

Amanda was awesome and super helpful when I needed to adjust the prices on my stuff. She made everything so easy and smooth. Her service was top-notch, really thankful for her help!

I gotta tell ya, I had such a great experience dealing with their customer service rep, Erica. She was super quick and on the ball when I had a question, giving me all the info I needed right away. Her professionalism and willingness to help really made my whole interaction with the company so positive. I can't thank her enough for the amazing customer service she gave me. It was honestly one of the best customer service experiences I've had in a while.

My order was taking forever to arrive, so I contacted the store for help. They were really quick at fixing the issue and I got my stuff in no time! UPS was useless, but Farm Rio came through for me. I'm thrilled that I can continue shopping here, they have the most awesome clothes!

So, I bought a skirt from this company and gotta admit, I really like how it looks. But you know what? The whole ordering and delivery thing has been a bit of a bummer. I picked this company because they promised a delivery window of 3-5 days, but when I check on my order, it's saying it won't be here for like 12 business days/16 days total. That's not cool, kinda feels like they didn't keep their word. Now I'm not sure if I'd order from them again down the road.

I bought something online from overseas to send to Brazil, and it turned out to be a scam that affected my bank account. After I made the order, someone at the company used my card information to buy stuff without permission and tried to get into my social media accounts. I tried to reach out to the store to tell them what happened, but they didn't get back to me or fix the problem. It's been really upsetting and I'm disappointed by the whole situation.

The dress I bought from this store is amazing! The style and colors really capture the fun and lively Brazilian culture that I love. I'm so impressed by how unique and high-quality the clothes are here. The service was great too, with the staff being so helpful, kind, and quick. I can't wait to buy more fabulous pieces from this brand in the future!